• SDWAN Routing - works one way, but not the other.

    Michael Wallis
    Michael Wallis
    SDWAN/IPSEC Tunnel Issue Setup Site A Sophos XGS 107 2 X WAN connections 2 X Route Based IPSEC Tunnels to Site B Site B Sophos XGS 87 1 X WAN connection 2 X Route based IPSEC Tunnels to Site A Issue Site B can ping and connect…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Local admin services available on WAN port despite ACL not reflecting that

    Dahvid Schloss
    Dahvid Schloss
    So i'm a bit confused and could use some help. After running NMAP on my public IP for a sanity check i was greeted with ports showing open that shouldn't be available to the WAN port. I don't have any services checked on my local service ACL for WAN Starting…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 136W - Trouble Removing Wireless Virtual Interfaces

    Allen K
    Allen K
    Hello, I'm currently working on an issue with a XGS 136W and an APX 320. When creating a wireless network, a new virtual adaptor gets created. All fine. However, I've noticed a difference between the XGS side and the APX side. When removing a wireless…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Client DHCP renewal is blocked by XG106 firewall

    Jeff Murray1
    Jeff Murray1
    We have experienced this issue for the past year. Sophos support has been troubleshooting with no success although the firewall is rebooted immediately after the issue starts. Unfortunately this is a retail environment and customers are waiting and…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Cannot re-register XG firewall to Sophos Central

    Tams
    Tams
    One of the XG115W firewalls lost connection to Sophos Central some time ago, rebooting device did not solve the issue so I've tried to remove and re-add the device to Sophos central. Whether I try OTP or user/password it errors. Now the button is not…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Remote Access SSL VPN received reset connection from server

    VGDtech
    VGDtech
    Hello everyone, I have XG2300 SFOS 19.5.2 MR-2-Build624 and I have an issue with the Remote access SSL VPN connection. The issue is that a user connected via Remote SSL VPN receives a reset connection from server at random. I have tried to resolve…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • LDAP User Assignment of Additional Group with Split Tunnel

    Ben_P
    Ben_P
    We are currently facing an issue with our Sophos XG230 Firewall configuration related to LDAP user authentication and group assignment for SSL VPN profiles. Current Configuration: Firewall Model: XG230 Firmware: XG230 (SFOS 19.5.2 MR-2-Build624…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HTTPS Decryption Stopped Working - 19.5.2

    ptho
    ptho
    Hi Sophos Community, We've had it reported to us by those that use the monitoring software that https decryption has stopped working. We aren't exactly sure when it stopped working, but it appeared to have done some time after moving to 19.5. Though…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Control center

    Bernita Struwig
    Bernita Struwig
    Hi everyone So the performance and interface symbols in my control center are red. The interface when i click on it shows the gateway ip as red. I have attached a photo. The performance was orange and now it is red. Can someone please help…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Improvement: Add Message-ID header to mail send from SFOS

    WGS
    WGS
    Hi, just found out, that mails sent from SFOS 19.5.2 MR-2-Build624 are missing the Message-ID header, required by RFC. Not a critical issue, but our mail archive softwares complaines each time, a mail from our XGS should be archived.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • BUG NC-114075 - SDWAN ROUTES

    Francisco Fiol Mas
    Francisco Fiol Mas
    Hello I am new to sophos, we are carrying out a POC with your firewalls and we are having a problem, the routes choose the xfrm1 interface but with the xfrm2 ip. From what I've read it seems like a BUG NC-114075 NC-113973 XFRM1 IP: 10.1.X.2 XFRM2…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connec Client: Provisioning File only adds SSL VPN Profile, not IPsec Profile!

    DuS
    DuS
    Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • IPSEC VPN traffic not passing passing through to DST IP

    RyanHosiassohn
    RyanHosiassohn
    Hey All, , So i had something interesting that got fixed today. On the old XG V17-19 when you create a IPSEC VPN, you didnt need to add a no NAT rule (I could be mistaken if some one can confirm this) But on the XGS, I had setup all the VPNs…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas dont show me user on firewall sophos version 19.5.2

    Darwin Silva
    Darwin Silva
    i try to connect my AD with sophos firewall 19.5.2 but dont work; i do all step on this document Sophos Firewall: Best practice for STAS but dont work i do all test and i have communication but never show me user on firewall and log only saw this error…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • CAA on Apple Mac over SSL VPN Timeout - need debug tips

    LHerzog
    LHerzog
    Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • After we upgrade the firewall to 19.5.2, Vodafone net package confuses VPN service users from WE package.

    chamber rest
    chamber rest
    We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HTTPS Timeout

    Krisztián Révész
    Krisztián Révész
    Hi everybody! We bought two XGS2100 (SFOS 19.5.2 MR-2-Build624) routers to replace our two old MikroTiks. One router is at our main site where everything connect's to the network (NAT & ISP is here), and the other router is at the other site which…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Connect Client 2.2.90, internal DNS name resolution broken, need to reinstall client

    LHerzog
    LHerzog
    Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • fehlende DHCP Option 66 in SFOS 19.5.2 M

    Uwe Bohnhoff
    Uwe Bohnhoff
    Hallo, wir haben eine XGS126 mit SFOS 19.5.2. Laut DHCP-Optionen Tabelle unterstützt Sophos auch Option 66. Ich kann allerdings Option 66 nicht auswählen (Option 67 wird ebenfalls nicht angeboten). Wähle ich Custom und Code 66 kann ich mit einer…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • XGS136 not able to timely process inbound emails to distribution group

    Jeff Vandervoort
    Jeff Vandervoort
    XGS136/ SFOS 19.5.2 MR-2-Build624 DNAT rule for on-prem mail server does NOT have email scanning turned on. Microsoft 365 Exchange Online Protection (EOP) is the spam filter. When I send an email to a distribution list of about 35 members from an…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 500 error when Importing TLS certs using the API

    Elliana Perry
    Elliana Perry
    I am investigating importing our TLS certificates using the SFOS API but running into an error that I am struggling to understand. The request XML: <? xml version "1.0" encoding "UTF-8" ?> < Request APIVersion "1905.1" > <!-- API Authentication…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Slow/Freezing SMB Traffic over Sophos XG Gateway Opening

    Simplified Sam
    Simplified Sam
    Hello, since adding the Sophos XG as man in the middle / gatway to our network, we have speed issues more or less, specially over SMB. At moment the XG is connectet over 1 gig port to the main switch, the main switch has sub switches, at main switch…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG Guest portal with sms gateway

    Ahmad
    Ahmad
    i want to configure Guest portal with SMS , please guide me how to do it? how it will work? SFOS 19.5.2 MR-2-Build624
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Filter Leak websites and block undesired sites

    ahmad amin
    ahmad amin
    Hi I have a SFVUNL (SFOS 19.5.2 MR-2-Build624 i made a web filter with application filter for social media.. after than i found facebook not- block twitter some times blocked some times works Yahoo blocked msn blocked in general i found…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall not sending IPS/ATP logs to Central

    alan weir
    alan weir
    SFVH (SFOS 19.5.2 MR-2-Build624) home license. I have everything checked to be sent to Sophos Central reporting in the firewall. " Send reports and logs to Sophos Central" is checked in the Sophos Central services page. In Sytem services-->log settings…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
<>