We have noticed that connections are sometimes interrupted for a period of 5 minutes. It is then not possible to establish new connections (external / internal) via Sophos. This happens 1-2 times per day and always at a different time. I went through…

I'm trying to start a virtual machin using ISO "SW-19.0.0_GA-317.iso" via VirtualBox. I receive an error message on startup: Unable to detect primary disk Thank you for the assistance.

A customer is faced with a strange problem in the Sophos xgs Fw (v19) , After rebooting the firewall or the Active Directory server, certain users are no longer in their group . We add all the subnets to the STAS and log in to the user portal (The technical…

Dear community, today i made a terrible experience, a customer with a few clusters in Sophos Central, using policys deployed from sophos central. I added a Firewall Rule with a new IPHost Object to one appliance manuelly and wanted to export via api…

Hi, I have bought a micro-pc with Intel hardware, to migrate my firewall in al older pc (2007) to it. I have intall the 19.0 371 release, everything goes ok, until first boot. It has not detect any interface and is on safe mode. I boot a linux image to…

Using XG v19.0.0 Does a NAT loopback also normally allow access to the internal resource from the internet? I'm tryin to understand if I have a serious access issue, or if the following is normal behavior. 1. I built a web server on a DMZ zone network…

Hi - I have 2 550 firewalls in HA and at one point years ago I think I uploaded a .sig firmware file and did the upgrade that way which ended up rebooting both firewalls at once. Since then I just wait till there's a popup window saying there's an update…

Hello! I have trouble configurating access to my internal web server. I used the DNAT Assistant but it still does not work. After some troubleshooting I collected the following infos: TCP Packages do reach the webserver but the webserver returns the…

hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…

How do i login to a XG 19.0.0 GA? After i login to the firewall i am presented with a white message box. I tried to switch the URL, but i am redirected to the login page and get the same white message box after login? I tried Edge, Chrome and Chrome…

We are facing a strange issue. We have a Sophos Firewall XGS2300 running on SFOS 19.0 with a single ISP link. Most of our users connect over SSL remote access VPN. We have a internal server that is accessed from the WAN side over ports 7070 and 1470…

Greetings to the community, I am currently using the latest v19 software on my xg86w . Does anybody know how to enable the onboard wifi? I know that the software version doesn't support the wifi drivers. i was thinking more of a workaround solution using…

Good evening fellow community members. Is there a problem connecting a site-to-site VPN between sophos devices with firmware v18 and others with v19?

Hello all, we are using a XGS 2100 with os19. Simple network. WAN. LAN. DMZ and SSL VPN. Configured a webserver with WAF rule located in the DMZ. So far works fine from external users accessing the webserver on its public ip. The clients in…

Hi, Recently I came across a video on YouTube of someone using a SG230 in combination with Sophos Firewall OS 18 and a home license. I've been wanting to use this for a longer time and saw a ad of a used SG230, so I took my chance and bought it…

Hello everyone here i check documents and dont found how to do this. I tried to did Ethernet card test XGS but i found this article https://support.sophos.com/support/s/article/KB-000036345?language=en_US&c__displayLanguage=en_US and saw dont…

Hi there, i'm trying to get the Unifi GuestPortal to work with SOPHOS XG and on an dedicated VLAN. My setup: - UniFi Controller on Windows with 2 Unifi Access Points - Sophos XG UTM as Gateway for my LAN, WAN and VLAN-networks Network: …

Greeting SOPHOS Comunity, I am looking for some help configuring routing on a Sophos XG 135 SFOS 19.0.0 GA-Build317. I don’t work on firewalls often, so I apologize if some terms are incorrect. I did find https://community.sophos.com/utm-firewall…

I've installed SFOS 19 on an older SG210 device I had, and I want to license it with the home version of the SFOS. I have the serial number provided for SFOS home, but I'm unable to change the serial number for registration to use the SFOS Home version…

Hello, Seeing some I suppose unexpected behavior when configuring DNAT on Sophos Firewall (v19). I am configuring an ingress DNAT from the internet to my Plex server. When configuring a NAT policy, I would expect to define the following: Original…

Hi there Last week, my wildcard certificate expired. No biggie. Got a new one, imported it into the firewall, everything ok. When I selected the new certificate in my WAF rules, I was able to save this configuration and expected the firewall to use…

Hi all I am having difficulty troubleshooting a problem with a request from a mobile phone 2-factor authentication app being blocked by our XG firewall (XG125 SFOS 19.0.0 GA-Build317). To test this, I have created a new top-most firewall rule for…

Hello everyone, I'm using Sophos XGS2300 with the latest firmware build SFOS 19.0.0 GA-Build317 and I ran into a problem with the Sophos Connect Provisioning file. I'm going for a IPsec remote access VPN and I would like to ask for two things. I would…

As I've worked through some (not all) setup issues, one that continues to stump me is the fact that when my NAS is connected to switch along with all other LAN devices and incoming internet from router, life is good. I can access my NAS no problem. …

We are encountering an issue with our SD-Wan. The SD-WAN is created via a Sophos Central SD-Wan Connection group. For sake of this question we have 3 sites, (Site A = Head office where AD/DNS and RemoteApp server are at; Site B where affected user is…