Hello all, Have these user account questions. 1. Is there way to view *all* useraccounts in the XG210? From Authentication > Users, I can't see the admin account. 2. Is there any way to disable or rename this admin account? 3. I've created one…

Could we get the ability to see and alter the logins attached to a user in sophos as highlighted below The reason I want to do this is due to a large number of duplicate users in our Sophos central estate because of how our Apple Macs show users as…

Necesito su ayuda en saber como se puede cambiar el tipo de usuario administrador a usuario. No veo por ningun lado en consola de que manera puedo cambiarlo porque hay usuarios registrados que debo de pasar a usuarios sin ningun privilegio.

Hello, what is the name of the export function for "Authentication Group", in which E.g. the clientless users can be added to this group. Unfortunately I can't find anything about it in the export function. I have already made a few various exports…

Please Sophos, provide a real world solution to QUICKLY* delete a user that is used "somewhere" in the configuration. I did'nt find useful events while tailing /log/*.* while I tried to delete the user. at least the user could be disabled... …

Hi, I have an XG125w using V18.05. I want to delete a user but it is still a member of a group. When I go into the group, I don't see a way to remove the user from the group. How can I delete the user from the group? thanks, Brian

Am unable to export local users from XG firewall to my local machine in v18.

hi, I have two users who are with the status "not importable", does anyone know how to solve this? Best regards.

Good morning all . I created a user but I entered the wrong password. So I wanted to change the password, when I validate my choice I have the following message Sorry the message is in french "User information could not be updated" Does that mean…

Hi; We want to see SSL VPN user connection times and logs of how long they've been connected. when connected ? when disconnected? how long has he/she been tied up? can I get these logs through the device

All of our users (AD) can work with any endpoint server or computer, through remnote desktop or Citrix, all of them are protected throught Sophos Intercept X. But I don't know if there is a centralized place to manage all my Sophos Central policies without…

Hello there. I added users using API. But I could not delete it. Can you give information about how to use it? Use Api: <Remove><User><Username>10597586696</Username><Name></Name></User></Remove> Incoming reply: <?xml version="1.0" encoding="UTF…

Hello Everyone, I want to setup a Quota for internet usage on my company, this Quota will be setup based on Users each one will have 700Mb per day , all these user are authenticated through an Active Directory Server. Wondering if you can help me…

Hello, I'm trying to create a regular user with the User endpoint in the API and I'm trying to do this with the least params as I can. This is my request: <Set operation="add"><User><Username>xxx</Username><Name>xxx</Name><Password>xxxx</Password…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Enabling XML API on your…

Hi there, I have just stumbled up on an issue - on our XG a handful of users (not all) are being created as what looks like "local" users on the XG. Normally users are STAS'd and compared to their AD account and registered with their "account@account…

Hello, I'd like to review who is administrator on the XG firewall. How is this possible without clicking through all the pages within "Users"? I 'd like to have this "all on one screeen". Like in not few other tables in other menues, filtering has…

I created and deleted some local users on XG. Logging for creation is OK - I can see who created a user and see the username of the new user. When deleting, the user name field is empty and the usernames that had been deleted are not logged. It just…

We currently use the AD sync to synchronise users and groups from AD to Sophos PhishThreat. We’d like to create a campaign that all new users will automatically be enrolled in ….. e.g. all new staff get sent an email with a training module on how to…

Hello, i want to grant device access for a specific VPN-user connection. It seems to me that this is not possible? I can only grant access for the whole VPN zone which is not what i want. In UTM this is absolutely no problem because every VPN-user has…

Hi, good day. I have a router that has bandwidth control and ip groups, this is very usefull for me. From the router i take the Internet service to a port on my Sophos Firewall (its a dell optiplex server with 3 lan ports). This PORT 1, works on the…

I have logged a ticket with sophos but thought id ask if anyone else has a work around as sophos say its apple's design fault. I have created a USB policy (for staff only to be read only with some exceptions to R&W - targeted at one test user for…

Hi, We have an existing AD configuration with a lot of user account together in only OU. Some user account are only used for offboard users whice never login on the local network or use local resources. Like users whice only receive mail on there mobiel…

What is your preferred method of maintaining different policies for different groups of users and managing those users' devices? In the past I have set a strict default policy and then exempted certain staff devices based on MAC address. This of course…

Hello, my account is listed twice under users. One account is the admin account and this one is also synchronized with AD. The second account is Sophos Central managed. Both have the same email address. The second one has no logins and no computers…