• cant find packet logging on UTM9

    leo hamel
    leo hamel
    Hi all am using UTM9 i cant find packet logging, if its not the same name what is the name for logging per IP thanks
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • geoblocking & email best practices

    Simon Denham
    Simon Denham
    Hello, Recently one supplier's reply email was geoblocked at the firewall and through my own ignorance and inexperience haven't yet fully resolved it in a manner that seems elegant and secure. Question: Is it typical to have 2 geoblock exceptions…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • MAC Address List Vanished

    fake user
    fake user
    Hello there, I've been using Sophos UTM for almost a year now and loving it. However, on three occasions this year my mac lists (approved devices) have simply vanished and I have to add them all again. This is very time consuming and I have no idea…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Internet nur nach Aus-/ Einschalten des WAN-Interface der UTM SG210 wieder verfügbar mit Telekom Deutchland LAN Connect IP und Huawei oder Adtran Remote-Device

    Benignus
    Benignus
    Hallo, ich habe im Produktivbetrieb nun schon seit über 6 Monaten Probleme, dass die Sophos UTM SG210 mindestens ca. alle 2 Wochen die Verbindung ins Internet verliert und sich diese auch nur dann wiederherstellen lässt, wenn man das WAN-Interface kurz…
    • over 6 years ago
    • UTM Firewall
    • German Forum
  • Mail Relay not sending all emails. Accepted: from relay in logs but nothing more

    PeterWeir
    PeterWeir
    We are using the UTM as mail relay. However, we are having reports of mail not being sent. In the SMTP Log I can see multiple emails being sent to the same person. One which sends gives a exim-in Accepted from relay then a SMTPD SCANNER line followed…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • How to personalize / configure the "Login to UserPortal"

    Sebastian Fehlow
    Sebastian Fehlow
    Hi, how can I customize the "Login to UserPortal" page. I would like to deposit my company logo and CI as well as the imprint. How is that possible?
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • TLS - Outbound TLS certificate presentation

    P L
    P L
    Is it possible that outbound email messages secured by enforced TLS present the TLS certificate for verification? At the moment the certificate seems only to apply to incoming email. Incoming: 2018-06-05T14:21:11.056403+01:00 <ext mail srv> sendmail…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • How can I get the RED remote IP via REST API?

    darkwind
    darkwind
    Hi, I need to find out how a RED device is connected to the UTM. I want to know whether the RED uses its WAN interface or its USB stick connection via LTE/UMTS/GSM etc. Is there a way to determine this via the REST API or any other way? I don't want…
    • over 6 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
  • Upgrade UTM 220 devices to SG230 in HA mode

    Network Sam
    Network Sam
    We currently have a set of UTM220 devices in a cluster. We recently received a pair of SG 230s to upgrade to since the UTM220 is end of life. What are some steps to follow in order to upgrade to the new units? Can anyone give a step by step or a summary…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • On Prem Exchange to Office 365

    Ciara Henry
    Ciara Henry
    Hello, I just placed the UTM 9 onsite at the weekend and we had one user left on the on prem exchange. We are now facing problems with them being able to send/recieve email and I can't migrate them as I am getting this error when trying to do the…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Negate Email Malware "File Extension Filter"

    P L
    P L
    On incoming email we'd like to block all file extension but the ones whitelisted. Is there a way to do so? With the "File Extension Filter" in the Malware tab we can only find a way to block specific file types, although having a white and black list…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • RBL Updates?

    Ole Heydt
    Ole Heydt
    Hallo Zusammen, eine Frage an euch. Ich habe in letzter Zeit bei vielen Kunden Probleme mit E-Mail-Adressen, welche auf einmal von der Sophos Mail-Protection aufgrund der RBL-Prüfung gesperrt werden. Beim Prüfen der geblockten Mailserver kann ich…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Download Outlook Plugin for SPX -> "Not Found"

    Jori
    Jori
    Hey, is the link only down with me? https://community.sophos.com/products/unified-threat-management/astaroorg/f/utm-9-2-beta/65211/sophos-outlook-plugin-for-spx-encryption#pi2151=1 -> these links I couldn't find any more recent ones. Email…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • UTM9 High Availability configuration on VM's booted with ISO

    Mrityunjay Choudhary
    Mrityunjay Choudhary
    I am using UTM9 for site to site SSL VPN functionality which is working fine with on-prem installation and AWS. I have to configure HA mode for On-Prem set up. I got another VM booted up with ISO in same subnet with same configurations as the existing…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • reverse proxy for jira servicedesk

    vasileiosg
    vasileiosg
    Hello, I am running UTM version 9.509-3 which supports reverse proxy. Also, I do not wish to change to XG as I have tried it and i really don't like it. It feels to me overcomplicated for no obvious reason. So I would like to achieve the following…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Cyberoam reports are not showing

    Moawia Mohammed
    Moawia Mohammed
    Hi everyone, we are using Cyberoam UTM, model: CR200iNG-XP, FW: 10.6.3 MR-2. Being busy with ongoing projects, no one was looking at the reports. Today I've discovered that the reports are not showing anymore, I've checked firewall rule logging settings…
    • over 6 years ago
    • CyberoamOS (Read Only)
    • Forum
  • SNMP Traps, SMTP and SYSLOG all sending from incorrect interface.

    Oliver Smart
    Oliver Smart
    Came across a interesting issue when specifying the outbound interface to internal network for SNMP Traps, SMTP and SYSLOG they would still come out over the external interface. Searched for hours on the forums without much luck. This was seemingly…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • Slow Performance via RED15 / RED15w related to CITRIX- Sessions and RDP- Sessions - SG330 Cluster

    Bepo
    Bepo
    Hello, we have two SG330 devices that operate in a hot-standby cluster. The internet connection in our main office, where the firewall cluster are located, is 50.000 Mbit/s SDSL (Up- and Download). If we use a new RED15w device on a good performing…
    • Answered
    • over 6 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
  • Device Usage while accessing the Network-Camera)

    Andreas Czech
    Andreas Czech
    Hi, I need your Help with my CPU-Usage. Situation (normally): CPU Usage around 5-10% my Problem is -> when I access my Network-Camera (Axis M1125-E) using the Webinterface, the CPU-Usage goes to 90-100%. I created an Exception in the Web Filtering…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Cyberoam UTM Reports are not showing

    Moawia Mohammed
    Moawia Mohammed
    Hi everyone, We are using Cyberoam UTM model: CR200iNG-XP, FW: 10.6.3 MR-2. Being busy with ongoing projects, no one was looking at the reports. Today I've discovered that the reports are not showing anymore, checked firewall rule logging settings…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Blocking spoofed email sent via gmail for .com/.co.za to our domain.

    Legio Victrix
    Legio Victrix
    Good Morning We have recently received email stating new banking details sent from gmail spoofed as a .co.za domain sender. I have searched for solutions on how to block this type of inbound email with no luck on a quarantine it solution. The email…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Issue updating Sophos Endpoint Client

    Billy Wilson
    Billy Wilson
    Hello, I've found a few posts with this same exact issue, however none of the fix actions have worked for me. I'm attempting to get Endpoint protection working from my UTM (SG430's in HA), I successfully downloaded and installed the client, however…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • dsm6, vtiger and webserver protection

    vasileiosg
    vasileiosg
    Hello, I am a bit puzzled with this and i was wondering if you have an idea how to resolve it. I have a local server at localhost:81 where i am running vtigercrm. I wanted to use the UTM9 to do the reverse proxy for me. However I am getting an error…
    • over 6 years ago
    • UTM Firewall
    • Web Server Security
  • "Reject at SMTP time" feature rejects legitimate emails

    P L
    P L
    Yesterday our Sophos UTM version 9.508-10 started to reject a large number of emails from legitimate senders and various domains. Reason: Confirmed spam. Most of the affected domains are not listed on any blacklists and used to work just fine in the past…
    • over 6 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Email is leaving the incorrect interface, despite NAT rules in place.

    Austin Manuel
    Austin Manuel
    Hello all, I'm seeing a lot of bounces on the mail manager, and I'm hoping you can help me narrow down the cause. I've got 3 WAN interfaces and a bunch of extra public IP addresses assigned to them. x.x.x.83 is the default ip address of WAN-X2 and the…
    • over 6 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
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