I've read other users posts who have experienced the dreaded "DNS request timed out" error and also DNS best practice and Rulz but still have no idea what causes this: C:\Windows\system32>nslookup api.netatmo.com DNS request timed out. timeout was…

Hello, we are using Sophos UTM and UniFi APs, when I want to upgrade firmware of APs I have to create firewall rule for UniFi Cloud Key to access the internet (it's little annoying). Do you have any URL exceptions list for UniFi to download firmware etc…

I changed the password of my Sophos SG105w. For some reason I can not login any more. I tried all password version I had use or I would use. Still did not found the propper one yet. I already found tutorials how to reset the 'admin', 'loginuser' or 'root…

Hallo allerseits Ich habe heute gemerkt dass meine Sophos UTM Home meine neue 1Gbit Leitung ausbremst. Beim rumspielen habe ich festgestellt, dass das IPS das Problem ist. Im folgenden Thread " SG-210 ein- und ausgehende Internetgeschwindigkeit - German…

HAllo zusammen, hat jemand einen Tipp, wie ich das Verhalten abschalten kann?. In der GUI finde ich nichts. Der Anwender hat zuvor eine Rundmail mit 100 Empfängern gesendet, welche auch in den SPAM kam. Ist hier vielliecht ein Zusammenhang? Gruß…

Hi Everyone, The organization want to implement QR code for visitors accessing the Guest Wifi. The details of the QR code need to contain simple details of the Guest Wifi SSID simlar to image 1, in this way, device automatically gives an option…

Hi Guys, I'm running the latest UTM 9 (version 9.705-3). I have the following configuration: LAN 1: 10.10.1.0/24 LAN 2: 10.10.2.0/24 SSL VPN Pool: 10.10.3.0/24 Everything works fine. I can log in with VPN users and they get allocated an IP address…

Hi, I'm seeing this logs on our SG 430 9.705-3 2021:02:02-09:57:08 firewall-2 ulogd[12675]: id="2104" severity="info" sys="SecureNet" sub="ips" name="ICMP flood detected"...... 2021:02:02-09:58:05 firewall-2 snort[3052]: WARNING: SMTP memcap exceeded…

Hi all, I have an UTM 9.705-3 running in a KVM VM. My ISP line is a FTTO 100Mbits. The server runs a second VM - Ubuntu 20.04 - from where I make the tests. Problem is that I get a correct download from the Ubuntu machine, but not the upload. I use…

Situation: We now have many users working remotely that don’t need resources on the private network – everything they need is cloud based. Therefore they have no need to make a VPN connection to do their work. The Windows 10 AD-member PC ends up…

Using Sophos UTM. Is there a service or setting somewhere that would be preventing text messaging with iPhones? I'm unable to find anything on this and have been unable to contact anyone with Sophos support.

Whenever i launch my client, the software goes straight to "connecting" without prompting me to enter any details. No matter what i try to kill the connection the client continuously launches in that state meaning i can not enter any details to sign in…

Hallo zusammen, als absoluter Sophos Begeisterter habe ich mir als verspätetes Weihnachtsgeschenk eine SG 230 Rev.1 gegönnt. Nun möchte ich auf der SG meine UTM Home Lizenz betreiben. Allerdings wenn ich meine Lizenz einspiele bekomme ich einen Fehler…

Hi folks, I am struggeling with iOS devices (iOS 14) behind a Sophos UTM Firewall using Firmware 9.705-3. The UTM is using Firewall Rules, Intrusion Prevention and Endpoint Protection features. Instagram stories, IGTV videos and Facebook videos are…

Hello Everyone, I want to setup a Quota for internet usage on my company, this Quota will be setup based on Users each one will have 700Mb per day , all these user are authenticated through an Active Directory Server. Wondering if you can help me…

If I have to connect 1000 remote points with RED devices, which UTM do I have to choose? Or if the answer is a Virtual UTM, wich configuration do I need? Thanks UTM is going to provide access only to the RED devices, no more functionalities.

How many RED devices can be connected to each UTM model (in HA configuration) ?

Summary: I recently purchased a new XG 135 Rev 2 and I am waiting for it to arrive. I am currently running UTM 9 (home) on a UTM 120. Here are my questions: * Can I install and run UTM (Home) on the new XG 135 Rev 2 hardware? Are there any issues…

Hallo, out Wifi is currently very instable and the wifi is not available for a few moments. After the few moments the wifi is again available.We have 2 Network Device ( Wifi SSIDs namely 'intern' -> wlan1 and 'gäste' -> wlan0 Hardware: Sophos UTM…

Hello, The intention here is to put all the mobiles phones onto an SSID Guest network (VLAN7?) with no access to the business IT assets, while leaving an SSID MGMT (untagged) for the laptops. How do I configure the SG115 UTM to only allow VLAN7 access…

I had a UTM 9.7 device die earlier this week and replaced it with an older unit. The replacement was originally in service at the same location and has been sitting on the shelf for about 9 months as a backup. It dropped in with minimal effort and I'm…

There is a vulnerability in OpenSSL: https://www.openssl.org/news/secadv/20201208.txt It could be used for a denial-of-service attack openSSL has it already fixed, when will it be included into UTM (and XG)? BR Edmund

Guten Morgen Sophos Kollegen, habe zwar ähnliche Posts gelesen, aber keinen in meiner Konstellation. Deshalb wage ich es mich mit einem separaten Eintrag an euch zu wenden: Ich habe eine SophosUTM9 (aktueller Patchlevel) auf einem Alixboard laufen…

Hallo zusammen, ich habe einen Exchange 2013 hinter der WAF laufen. Alle Dienste laufen soweit problemlos. Nur beim OWA beobachte ich ein seltsames Phänomen: Wenn ich mir selbst eine Mail schreibe, dann dauert es über 10 Sekunden, bis diese im Posteingang…

i resetted the utm after that i cant ping or access to the UTM