• Is it possible to get status of a vpn-tunnel in Sophos UTM 9 ?

    Raul Chiarella
    Raul Chiarella
    Hello there! I had a problem recently where the VPN IPSEC stopped working, but the weird thing was that not all of the VPN Tunnels were down... Only a few of them (Two, to be more specific) stopped working. I have a monitoring system that was watching…
    • over 3 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • Sophos UTM 9 web filtering categories how is uncategorized working?

    Glenn de Haas
    Glenn de Haas
    Dear Sophos community, i'm searching for this over a week now and getting frustrated of no answers or answers that are 5 years old. How does sophos web filtering categorize in a non categorie? we would like to dissable uncategorized website due…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • RED15 connection problem

    BT Admin
    BT Admin
    Hello, we have UTM 9 Firewall , we have a problem with RED 15, since yesterday one of RED15 cannot connect to our firewall, on saturday we installed the firmware update, after the update everything worked. we use another 3 REDs that work. here…
    • over 3 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
  • Site Blocked after Hosting Renews

    James Roughley
    James Roughley
    Hi all, Yes a weird title but Im properly confused. We received an email saying our Operations Site was down today, the exact same day the Hosting was renewed and one year after we published the site, this is an external website, our UTM has allowed…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Upcoming IPS Engine Update - Early access opportunity

    RichBaldry
    RichBaldry
    We are in the final stages of preparing an update to the IPS engine used by SG UTM. We are upgrading to version 2.9.17 of Snort and are offering early access to the new release for customers who would like to try it out immediately. Updates to the Snort…
    • over 3 years ago
    • UTM Firewall
    • Release Notes & News
  • UTM Authentication Timout (sec) erhöhen bei Authentication Services (Servers Tab)

    Gerrit Gefrom
    Gerrit Gefrom
    Hallo, ist es möglich hier (siehe Bild) die Timeout Zeit zu erhöhen? 180 Sekunden sind leider etwas wenig? LG
    • over 3 years ago
    • UTM Firewall
    • German Forum
  • Notifications of Global Verification CA expiration.

    Max Lisaevich
    Max Lisaevich
    I started receiving notification on certificate expiration. I found out it is DST Root CA X3 global verification CA. I disabled this certificate, but still receive notifications. How to delete this certificate correctly as there is no delete option in…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Configuring VLANs without inter vlan routing on a UTM 9 in production

    marcosilva-nc-fnc
    marcosilva-nc-fnc
    Hello! I have a Sophos UTM version 9 (9.707-5), which is setup as a firewall and a VPN server for remote access. On Interfaces & Routing > Interfaces , I have two ethernet interfaces, one "External (WAN)", and one "Internal". Everything has been…
    • over 3 years ago
    • UTM Firewall
    • Network Protection: Firewall, NAT, QoS, & IPS
  • Configuring VLANS without inter vlan on a previously setup UTM 9

    marcosilva-nc-fnc
    marcosilva-nc-fnc
    Hello! I have a Sophos UTM version 9 (9.707-5), which is setup as a firewall and a VPN server for remote access. On Interfaces & Routing > Interfaces , I have two ethernet interfaces, one "External (WAN)", and one "Internal". Everything has been…
    • over 3 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • SG430 | UTM 9.707-5 | SSL VPN | TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) & TLS Error: TLS handshake failed

    Alexander Tarnowski
    Alexander Tarnowski
    We use a Sophos SG430 | UTM 9.707-5 for SSL VPN. It worked flawlessly for the last 9 months. Two days ago we physically moved the hardware appliance to a new server room. After we powered and booted the UTM again, everything worked fine, except the…
    • over 3 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Logging der TLS Version ein- und ausgehender Connections

    Thomas Coenen
    Thomas Coenen
    Hallo, wir würden gerne die TLS Version für die Webserver Protection auf v1.2 anheben und möchten dafür vorher überprüfen, ob noch Verbindungen über TLS v1.0 oder TLS v1.1 aufgebaut werden. Gibt es eine Möglichkeit das über die GUI oder die CLI…
    • over 3 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • I would like to share my opinion on how premium support works, and more specifically how it does not work.

    Przemyslaw Zygmunt
    Przemyslaw Zygmunt
    I would like to share my opinion on how premium support works, and more specifically how it does not work. We have been using Sophos UTM for 6 years. Every year we extend Premium Support licenses. On August 15, 2021, we noticed problems with the speed…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • I would like to share my opinion on how premium support works, and more specifically how it does not work.

    Przemyslaw Zygmunt
    Przemyslaw Zygmunt
    I would like to share my opinion on how premium support works, and more specifically how it does not work. We have been using Sophos UTM for 6 years. Every year we extend Premium Support licenses. On August 15, 2021, we noticed problems with the speed…
    • over 3 years ago
    • UTM Firewall
    • German Forum
  • Zoom To spefic WAN interface sophos utm 9.7

    Magy
    Magy
    Hello. I know how to multipath! But i Dont know WHAT t multipath I want each traffic that comes from Zoom Uses interface WAN2 wither zoom web or zoom program or zoom mobile.... I dont know the links or ips that should be placed in multpath! …
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • My friend canot get sophos utm lisence on mail even he checked the spam

    Magy
    Magy
    hello my friend is trying to get free trial of sohos utm but he canot if he apllied to sophos xg trial he gets does sophos stopped giving utm free trials?
    • over 3 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • [Sophos SGG290] CPU 100% and log disk space too

    RaphaelleB
    RaphaelleB
    Hello, Our client is currently experiencing a problem. His Sophos SG290 has a CPU and log disk problem at 100% continuously. I have found people who talk about this and how to solve it: https://community.sophos.com/utm-firewall/f/management-networking…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • SSL VPN remote access client isolation.

    Agris
    Agris
    When our company's users use SSL VPN remote access (Sophos UTM 9), customers are not isolated from each other. We do not have such allow rule. Can they be Isolated?
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Outlook and certificate "issue".

    WABGOR_DAVE
    WABGOR_DAVE
    Hello all, As the UTM 9.705-7 we are using was setup by an MSP and at that time we had Exchange 2010, on premise as well. We've since moved to Exchange online and I handle all the Sophos items now. Lately we have random users receiving the following…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • Antispam engine (SASI) pattern update fails

    t t1
    t t1
    The sasi downloads the /var/pattern/sasi/asdb.antispam every 30 seconds and is unable to load/verify it. It generates 800GB/week. I have noticed it since a few months. Error in var log is given below: /var/log/sasi.log 2021-08-21.00:04:27 MESSAGE [9999…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • OKTA and Sophos UTM timeout

    r412
    r412
    Recently, we have put a RADIUS Server within our environment and rolled out OKTA as our MFA platform for VPN. I know the expected behavior is for any user that has OTP/MFA enabled to disconnect the VPN after 8 hours. But we have noticed, after the…
    • over 3 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Sophos UTM Netzwerke nicht korrekt geroutet?

    Nobody Knows
    Nobody Knows
    Hallo, ich habe mit eine Sophos UTM auf einen alten mini Server installiert und will diese nun Privat für zuhause nutzen. Jetzt bin ich auf folgendes Problem gestoßen. Ich habe meine regeln konfigutriert (HTTPS,HTTP.... etc) und bekomme kein Internet…
    • over 3 years ago
    • UTM Firewall
    • German Forum
  • UTM install on Mini-PC

    Carpe_Diem
    Carpe_Diem
    I am using a MIni-PC to get the asg-9.706-9.1.iso image loaded from a flash drive ,the mini -PC wont see it on boot , I tried PFsense / opensense and untangeled , all boot from the stick on the same PC just fine and install, any idea what I am doing wrong…
    • over 3 years ago
    • UTM Firewall
    • General Discussion
  • RED Service drops packets with error: too much work queued, dropping packet

    Patrick Bardusch
    Patrick Bardusch
    Hi Community, we have a UTM that has 35 red tunnels connected (configuration: all split tunnel) , each red has 10-20 clients to handle, most of them connected simultaneously. Since a few days the tunnels are randomly dropping packages, they don't even…
    • over 3 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
  • DNS Cache flush in terminal

    rszenfi
    rszenfi
    Hello, Who want to flush the dns cache for real run this command in terminal(ssh): /var/mdw/scripts/named flush this worked for me better then GUI flush button and etc.
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • REDs connectivity issue

    Informatica VECI Mexico
    Informatica VECI Mexico
    Hello Hope to get some advice from this great community, as this problem is driving me crazy Our specs: ASG Software, Firmware version: 9.705-3, runing on a VMWare ESXi 6.0U3 We have like 50 RED devices, models 10/15/15w/20, most of them in Standard…
    • over 3 years ago
    • UTM Firewall
    • Remote Ethernet Device (RED)
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