Hello, We have currently two Sophos SG 210 (Sophos UTM, not XG) which are running on HA (Active/Passive). We have two WAN interfaces which were running previously at 400 / 20 Mbps and their bandwidth were good. Recently we proceeded with the upgrade…

wir haben 2 Sophos SG330 die in einem HA Cluster verbunden, vor ein paar tagen ist aufgefallen das eine ausgeschaltet war, nach dem einschalten hat sich diese allerdings immer wieder abgeschalten bis die verbindung zwischen den beiden getrennt wurde.…

Hello, I have multiple messages in Advanced Tread Protection. 2023:06:22-03:43:37 xxx ulogd[13536]: id="2022" severity="info" sys="SecureNet" sub="packetfilter" name="Packet dropped (ATP)" action="drop" fwrule="63001" initf="eth0" threatname="C2/Generic…

Hi, I've configured and seviced many UTMs in the past 10 years but somehow I'm stuck now... Yesterday my workmate asked my why connections to a IIS webserver from a customer are not shown in the logs. I tried some analysis and can't find the problem…

Hi, I'm using Sophos UTM 9 Firewall, recently, I started receiving complaints from IOS users that they cannot use WhatsApp, unlike Android users who can use it in a normal way. I tried everything but it didn't work. Has anyone encountered this…

SG210 running 9.715-3 - Transparent mode Hello all, I'm trying to get our remote users to be able to access our Azure/tenant SQL instance, as if coming from the office. Presently we have to whitelist a bunch of user IP addresses to let them connect…

Hi everyone, a customer told us today to add some custom RBLs at his UTM, because he is getting a lot of spam and the "recommended RBLs" are not enough for him. So I added four RLBs today: zen.spamhaus.org psbl.surriel.com sbl-xbl.spamhaus…

Hello, (Domains and public IPs censored) i've added a new mail server behind a UTM appliance. E-Mails from outside the Network will reach the new mail server, but when trying to send from the internal mail server, i get the error " <user@test…

Hello, we use our Sophos UTM as a SMTP Relay in front of our Exchange Servers. We have several Web applications that are hosted elsewhere an that use our Sophos as SMTP Relay - all of them figure in the list of "Allowed Hosts/Networks" under Host…

Hi Community, I would like to confirm whether creating an exception in the Firewall Profiles section of Webserver Protection and adding a bypass rule for the path "/Test/Images/static/roboto/" would exempt only the exact matching path or anything…

Same here, running multiple HA pairs - SG550s, CPU running at 100% - identified rrdtool process as the culprit. Firmware 9.714-04. Timezone set as London/Europe. Painfully slow to login and administer through the GUI, restarted secondary and waited for…

Ich hbe Sophos Connect am Laufen. Die verwendetet IP-Adresse kommt hierbei aus dem VPN Pool (SSL). Diesen Addressbereich kann ich nicht verwenden, da sonst eine Software nicht richtig arbeitet. Deshalb habe ich bei dem Benutzer die Statische Fernzugriffs…

Hi I have Sophos UTM 9 and as the title of the question i keep getting this error serval times a day and i can't figure out what the problem is. kind regards

Looking for suggestions on how to find the cause of tcp communication failures. I have some systems running "behind" a DomU SG UTM Firmware version: 9.714-4 on a XCP-ng 7.6 hypervisor with an AMD Opteron 6220 CPU. Everything works fine. Specifically…

We're running a small SG115 unit at the office. It used to be quite sufficient for all our needs, however since a lot of things shifted to online work and the company has expanded we've had more and more trouble with performance. The main culprit -…

Hello folks, we're currently still using very old Dell PowerEdge R310 nodes and Sophos UTM 9.7 (latest) as a SW Appliance in an Active/Passive Cluster. Each node has 6 NICs whereas 2 use LACP for WAN and 2 more w. Active/Backung Bond on LAN and the…

Hello, we have two SG550 UTM 9 Firewalls in an active-passive mode. They had the Version 9.713-19 and we wanted to upgrade to 9.714-4. Once we upgraded they have been in an infinite Syncing loop. This is what the high-availability logs say : 2023…

If the latest software ISO available for download is 9.713, is there a way to update it to 9.714, using the Up2date files, before using the ISO to reinstall? I believe this is called slipstreaming when referring to Windows installation media. The backup…

Hello, I have created an account on Sophos Central in order to manage some APX 320 X and I can't connect these APs to Sophos Central. BUT , I already have Wireless Protection on my UTM 9 (firmware 9.713-19) enabled with nearly 60 APs configured. …

Hello, My IT service puchase some SOPHOS APX 320 X. I have Sophos UTM SG 410 with 9.713-19 firmware version. I have read that those AP will only work witch Sophos Central (in french on the capture) Source : partnernews.sophos.com/.../ But…

Hello Sophos Community, I have a problem with the Sophos UTM 9 firewall and the setup with MFA. Key data: - Sophis UTM 9 (SG230) - version: 9.713-19 - The OTP setting under Authentication Services is enabled - Only one user was added for the test…

Thought I'd get a spiffy new Ryzen7 embedded board with 4x2.5Gb Intel ports. (CW56-58 5800U) After futz'n around for a bit, I still haven't been able to boot the UTM9 installer. https://support.sophos.com/support/s/article/KB-000034600?language=en_US…

Hi everyone, From Monday the 19th of December, I've got an issue with my web filtering. It's configured to filter some categories, like porn, violence .... BUT the pages are not blocked. I have a cluster of SG430 (active/passive) with 9.713-19 update…

Hallo, es geht um ein SG210 mit UTM 9. Über einen schon längeren Zeitraum kommt eine Flut an Mails von hunderten verschiedenen IP Adrressen daher, welche alle an ein Konto zustellen wollen, dass es nicht gibt. Die Sophos hält das zwar alles vom…