1) Please mark several computer/server objects and enable “Change group” as a function, otherwise this is very tedious when dealing with many computers. I can't find any other suitable way to carry out such moving actions (with filters) in bulk than individually…

Hi Sophos, On the Sensor Location pane of the dashboard I have an Endpoint showing as being in a country I wouldn't expect it to be. I'm not immediately concerned with the above fact, but I'm interested in knowing how Sophos calculates the location…

Your published downtime is stated to begin at Saturday 1:00am UTC, which is Friday, 8pm CST, it's 10AM on Friday and Sophos Central is offline.

What is the problem why monitoring is not displayed ?

I have noticed this in Firefox quite a few times in the past. I log in to Central, after successful MFA I may see the username / passwort prompt again. If I simply reload the page at that stage, I'll see the dashboard. Second issue: after login, I…

I've reimaged the XGS with 20.0.1 and perform the initial setup via Port1 172.16.16.16 during the wizard it says I'd be connected through Mgmt Port 10.0.1.1 which is not correct this could be fixed

Using firefox 115.10 ESR I notice today going directly to https://central.sophos.com/manage/threat-analysis-center/cases (copy that in address bar) works. Then clicking on Detections, I get an error bottom right The detections load after a…

Hi Sophos Community. I've been toying with the new custom dashboards on Central. One widget I've added in is the "Sensor location of detection" item. This (presumably) shows us that some of our devices are in places I would not expect them to…

There is a (probably more) cosmetical thing in the device mail notifications when de-registering it from central. It's using the term XG firewall heavily while it is an XGS. Nothing to worry about but it jumped into my eye in my inbox. maybe that…

After upgrading to SFOS 20.0.0 GA i activated the new VPN portal. We use only SSLVPN. If SSLVPN is running on port 443 and the VPN Portal on port 444 (or any other), the authentication log displays the correct SRC IP. This allows "Login Security" to…

Hi folks, I cannot find a way of restore the CM to the whiter background, there current black is not user friendly in my opinion. The colour scheme looks fantastic with a black background but colour schemes do not always make usage enjoyable. Ian…

I have an Update Management Policy to install FTS 2022.4.3.2 on a couple of workstations. This is a test in readiness for moving all other enduser devices onto the same version. All have upgraded successfully, however, if I look at the SUMMARY view in…

Currently the only way home users can access their Sophos Central account is through a web browser.. Since there seems to be an app for everything nowadays, are there plans to ever release an app that can do this instead for home users? Or is this only…

Hi, I just bought a new XGS87, and after the initial setup, I cannot set up a secure storage master key. Later, I also realized that I could not create any users with an error message, which doesn't tell much info. I found a few posts on the…

Hello Community, in many areas in the firewall there is a description field. For example, in the firewall rules or the NAT rules. Why is there no description field in the objects? Does anyone still miss this field and is it possible to integrate it…

Hi, I am setting up an XG 106 Firewall and it seems to be stuck in an initial setup wizard loop. I will go to login to the firewall again and it sends me through the wizard again. I am now looking to set up this firewall from a backup instead of…

Hallo Ihr lieben, ich habe mal eine Frage. Ich denke ich kenne die Antwort schon. Aber die Hoffnung stirbt bekanntlich zuletzt. Ich fände es so Wunderbar wenn ich die vielen Informationen die von der Sophos angeboten werden, besser auf einen Blick sehen…

huhu, ich hab ne XG 210 mit der Home-Version zum laufen bekommen. Das Display funktioniert ja wie man es von Sophos gewohnt ist standardmäßig nicht - zeigt "Sophos Protection" an und ist nicht durchschaltbar. Das man das mit der Software…

Hello, Today I started the configuration of a brand new XGS126. After completing the initial setup I chlick on the final "continue", then for some seconds the "Finishing" screen was shown and then I got the login page again. But after logging in again…

Hallo Kann man aus Zufall den Text in der Passwort vom Tag E-Mail ändern? Jetzt ist er Englisch .. Freundliche Grüsse Gian Duri Calonder

Hi, I think this is a little bug in SFOS for a while now. When you want to download a locally stored backup from the firewall, the download link actually exists of 2 parts, the left one, an image and the right one, the text "Download". Both are…

I have created a browser extension that enhances the visual experience of the Sophos XG portal, specifically when it comes to managing firewall rules. this browser extension ensures that firewall rules and groups are fully displayed on the page, without…

Hello, I am new with XG Sophos XG Home Edition 19.5 I have installed Softwareappliance on an Hyper V Machine. How can I change then Gui Language to German ? If I Click on ADMIN ( Right Corner ) there is no Entry "My Profile"

I choose traditional Chinese as the default language of Central, but every time I log in again, English is displayed, and it will return to normal only after re-selection

When you are in Central in Devices and select a random client computer, either MAC or Windows then you are in the summary tab when you click the summary tab again, you will see this shortly: This is only happening on client computers, not servers…