2023-08-26T12:10:58.7029144Z INFO : Set security protocol: 00000800 2023-08-26T12:10:58.7029144Z INFO : Opening connection to mcs2-cloudstation-eu-central-1.prod.hydra.sophos.com 2023-08-26T12:10:58.7029144Z INFO : Sending request for connection confirmation…

Hello there, I´m trying to install the Sophos Client on an Server 2016 and I´m getting this Error (short): Installation failed : IsWow64Process2 not available on older platforms On an older thread I found this solution: mkdir C:\digicerttemp …

Hello, I have problem with installation: 023-07-27T08:04:07.6522972Z INFO : Writing state HMPA64 to registry. 2023-07-27T08:04:07.6532972Z INFO : Writing state SAUXG to registry. 2023-07-27T08:04:07.6532972Z INFO : Cache folder: C:\\ProgramData\\Sophos…

Bonjour, Nous rencontrons un problème quand on installe Sophos en ligne de commande (SophosSetup.exe --products=antivirus,intercept,xdr --quiet ) le logiciel d’installation Sophos se lance bien, l’installation se fait correctement. Le seul problème…

Dear All I would like your support, I try to deploy sophos client to our client, I download installation file from console, but install is failed I already check on firewall, it no block, for log file it show 2023-07-10T05:18:16.0211113Z…

Hello, We are planning to install Sophos on an updated Exchange server and I'm wanting to know if Sophos has a template to follow to allow the required ports/exceptions for exchange servers? Is there a template offered by Sophos that can be used for…

Hello, we want to install the Sophossetup.exe with the unattended Installation of windows 10. The installation went well. But the PowerShell windows is still open ...it hangs. The Sophossetup.exe is not seen in the taskmanager. The Logs seems…

I appreciate this has already effectively been asked in the following post. set up gold image to be deployed The case I'm looking to use this on is for a VMware template, so having the server template VM with the goldimage option. When new VMs are…

Hi I have many computer protected by sophos. Today, i'm trying to install the agent but, after 15 minutes i receive this error message: In my Sophos central console, i see new compuer but it is not protected and in the events i have these errors…

Hi, We want to deploy the Sophos Central Client on 30000 computers in a managed way and with as less as network wandwith as possible. So we want to deliver the Windows full client package to our computers as a first stage with our Enterpirise deployemt…

I'm looking to deploy an installation of Sophos Central with the following components: Endpoint Protection, Intercept X Advanced with XDR. Currently, our command is SophosSetup.exe --products=antivirus,intercept --quiet but we need to install XDR (Intercept…

Hi All! I am needing some help getting the Sophos CloudInstaller to work on a few machines. Typically we use this installer on site and do no have any issues, however we now have a user in Mexico attempting the same setup and the installer fails. I wasn…

Hello everyone. I am about to deploy more than 1000 endpoints in my network through GPO, however in the tests that I perform the installation takes too long. The option "Choose components" does not give many details, that is not helping me. Is there a…

Hi there We are attempting to install the Sophos on a workgroup desktop and have received the Error downloading/running stage 2: Failed to get stage-2 info: Failed to connect with any proxy error. Log: 2022-12-15T14:53:46.4321855Z INFO : Running…

uninstallation failed. failed to uninstall {component} Tried uninstall sophos agent for reinstall but no luck.Any workaround here you can advise. Thanks Regards

hi all, so i have come to sys preping my pc in preparation to capture then deploy it but obviously sophos endpoint you need to do a bit of prep work, normally i have done this in a script, in this how to https://support.sophos.com/support/s/article…

Hi, I try to install the Endpoint Agent, but the setup won´t start properly. You can see the process for one second, than it´s gone, no window, nothing. 'C:\ProgramData\Sophos\CloudInstaller\Logs' does not exist. Facing that issue on several old…

Hi There Everyone, I'm stuck at this Sophos Endpoint Installation on Windows 10 Pro, could anyone assist on this issue attached with installation log and error picture SophosCloudInstaller_20221122_055507(amy-sales).log

I am new to Sophos, but I have successfully in stalled Sophos on other systems with no issues. On this one system when I run the SophosInstall.sh script I get the following error: # ./SophosInstall.sh Installing Sophos Anti-Virus for Linux with arguments…

I tired to install sophos intercept x to my client windows 10 the log like this: 2022-10-27T14:35:43.3268034Z INFO : Running C:\\Users\\Agil\\AppData\\Local\\Temp\\SophosSetup-295757745\\Setup.exe 2022-10-27T14:35:43.3268034Z INFO : IsWow64Process2…

hi all, i installed sophos endpoint using cmd psexec, and i get an error code 0 ie success, but all is good, as i can see the client under sophos central and its in the system tray of the client, this is what psexec outputted in the error log 18:50…

Dears, any one please advice Sophos Central is freezing when I install agent it stopped on registration with sophos Central

Hi, I had an issue with my endpoint client and deinstalled the software because on access was disabled and i was not able to click anything in the UI. But now I can't install sophos again. I have a download from my university. When I try to open the exit…

Hi, Currently we are testing Microsoft autopilot for new devices and this is working wonderfully for all apps apart from Sophos. Even when only using the following guide provided on here ( https://community.sophos.com/intercept-x-endpoint/f/recommended…