hello, we have a serious problem, all the computers that were managed with the sophos central were deleted, so they didn't update and I have 100 computers that are without management. the problem is that I am missing the tamper password of those computers…

Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method…

Hello All, I'm encountering an issue on some machine with the following version of Sophos Endpoint, Sophos Endpoint Core 2022.2.1.9 - Sophos Intercept X 2022.1.1.22 : The Software cannot Be unistalled - the Tamper protection provided is not recognized…

Will i still be able to log into the admin console after my licence expires? I just want to make sure i will be able to remove tamper protection from any laptop we havent been able to move over to the new solution before the expire date

Hello, we have a couple of devices which already have the ednpoint protection installed, but are shown under the topic not administrated devices. I already tried the following workaround: https://support.sophos.com/support/s/article/KB-000036125?language…

Hey everyone I don't know if this is the right place so forgive me if its not. Sophos Home 4.0.1 is wreaking havoc on my computer. It is blocking almost everything I try to download, even basic things like Discord or perfectly legit and safe programs…

Ok, so I have some devices on my organization that don't show up in Sophos Central. I've already made some research on how to fix this issue, but there are some concerns: 1 - they've been deleted for more than 90 days, so I cannot recover their passwords…

We have a laptop that has the Sophos Endpoint software installed, but it is not showing up in the Sophos Central Portal. We are trying to uninstall Sophos on this machine. Of course, it is telling us tamper protection needs to be disabled in order to…

Hello, I am trying to sign-in to endpoint agent as an adminstrator, first i did past the TP which i got from Sophos Central: Summery==> Tamper Protection But in endpoint says: Sign-in failed. Please check and try again. I did Generate new password (new…

I have a PC missing from the Sophos control panel - yet the PC has Sophos installed and working. it's getting updates but has not have a profile pushed to it for quite some time. it's Tamper protected so is there a way to add the device manually…

Unable to disable Tamper Protection on a Server, despite it is already disabled in Sophos Central Admin. Even when override Sophos Central Policy for 4 hours to troubleshoot is checked, none of the sliders (including Tamper Protection) can be activated…

Hi Team, Kindly assist. I uninstalled and reinstalled a Sophos Intercept X Advanced agent on a Domain Controller but then on the reinstall the Settings tab on the Agent dashboard on the DC is enabled though the features were grayed out (the disabled…

My daughter has somehow downloaded and installed a version of Sophos that does not have any UI or front end other than the Sophos Endpoint Agent. It looks very much like an enterprise version that was pushed to her machine???? After the laptop was restarted…

Hello Guys, I'm experiencing some issues with computers that have Intercept X intalled and updated, but that don't appear on Sophos Central. I can't remove cause of Tamper Protection and can't add manually to Central. What can i do? Right…

Hello! Did anyone noticed in their SEC computers with these errors? Solution for this error is to disable Enh Tamp Protection in policy, but this should not be handled this way. Best regards

We recently faced a situation after a reorganisation where we had about 250 endpoints which had been part of a previous estate which was now closed so we could not recover their tamper protection passwords to point them to our new estate using the --registeronly…

My company took over local IT support for a small medical practice and the old IT company left their Sophos Endpoint Protection installed on one of the computers. I have gotten them on the phone and we tried to remove it, but the option to disable the…

Hi everyone, during a migration from Sophos Enteprise Console 5.5.2 to a new server (still on-premise) quite a number of clients did not deactivate tamper protection, dispite it being deactivated in the old Enterprise Console. Now I am having issues…

We migrated to Sophos Central this few days. We are now on deployment process of the Central, unfortunately manual disable of Tamper Protection is delaying it. Is there a way to open Sophos Enterprise Console with expired license so that we can disable…

Hi, So basically, for one reason or another I've found now that we have several computers that have Sophos installed but they are no longer available in the Sophos Central. Currently we have a few of our users sitting remote who's computers are now…

Hello! I have a different thread for an NTP64 error and I was advised to use SophosZap... which worked out great. I have a few more computers that I need to reinstall Sophos due to the NTP64 issue (had a problem with the install without knowing) but…

I have broken install of Sophos on a DC. I can't disable tamper Protect from teh Central so need to do this locally on teh servers but there is no Admin Logon option on the Client UI. What do i need to do to either make this appear or run the process…

We have multiple Admins on Central and Sometime during T/S the Tamper Protection is TURNED OFF for few systems. However if the ADMIN does not roll back its a RISK. I know during the events we get messages for such EVENTS of fiddling with the CONTROLS…

KBA 119175. I cannot uninstall Sophos Endpoint Security and Control from my computer! 2 years ago I downloaded the program through my university. About a year ago they stopped having a centralized, organization-subscription in favor of students downloading…

I have the feeling that one of the endpoint users deleted entries in the SAV.txt ...is this possible and/or will this be notified by tamper protection?