• Upgrade from SFOS 18.5.2 MR-2-Build380 to SFOS 19.5.4 MR4-Build718

    CreateShare
    CreateShare
    Hi, I need to upgrade 210 firmware from 18.5.2 MR-2 to 20. The firewall is showing two available firmwares: 1. SFOS 19.5.4 MR4-Build718 2. SFOS 20.0.1 MR1-Build342 When I try to upgrade to 19.5, it shows an error. What path I can follow to…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Grey Listing und Verification Codes

    Chris Führich
    Chris Führich
    Hallo zusammen, noch eine Frage, da immer mehr Webseiten auf 2 Faktor gehen z.B. mit E-Mail Bestätigungscodes. bisher habe ich im smtp proxy greylisting aktiviert. Dann kommen jedoch die Codes per e-mail immer erst nach 15 Minuten und dann ist der code…
    • 5 months ago
    • Sophos Firewall
    • German Forum
  • Firewall Report Generation

    Hansi Martinez
    Hansi Martinez
    Hello everyone, I am trying to customize a report in the firewall about internet consumption. Does anyone have an idea if it is possible to take the report to a level where it tells me the usage and/or connection time of a specific device. The Administration…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Problème de réception d'email

    BOURI GUY
    BOURI GUY
    Bonjour à tous, j'aimerais savoir si la réception d'email est perturbée par l'expiration de la licence Email Protection. car je ne reçois plus tous les mails. Merci pour votre aide Firmware SFOS 20.0.1 MR-1 XG310
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Using Sophos XGS firewall API to get guest user details?

    LRSFC_DanJ
    LRSFC_DanJ
    I've enabled the API on our Sophos XGS firewall and am able to submit requests to it, but when I try to submit a request to get details of guest users, I get a "You do not have permission for the requested entity" error? But the account I am using to…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG2100 High single core usage - SNORT

    Elmo Heyns
    Elmo Heyns
    Hi All Hope someone can assist. Every couple of days we see 100% CPU usage on a single core. Not the same core every time. The core then sits at 100% CPU for 2 to 6 hours then a couple of days later same thing. I have checked and it is the SNORT…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall registration

    Lucas Froes
    Lucas Froes
    Hello Everyone, We took on the network of one of our company branches. We are managing a Sophos firewall that was registered in the name of the seller. The problem is, we can't reach this seller, and I can't open a ticket because my information doesn…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • i cant set up the sécure Storage master in my Sophos xg87

    fatima mebchour
    fatima mebchour
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • XGS 2300 HA friert sporadisch ein

    StefanS
    StefanS
    Hallo zusammen, ev. kenn jemand von euch dieses Verhalten. Wir haben hier ein HA mit XGS 2300 SFOS 20.0.1 MR-1-Build342. Ab und zu, relativ selten, kann es sein ,das kein DNS nach außen hin mehr geht, ev. werden einfach keine Neuverbindungen mehr aufgebaut…
    • 5 months ago
    • Sophos Firewall
    • German Forum
  • XGS 2100 | Fibre port not coming up after a reboot

    Pascal Meyer
    Pascal Meyer
    We currently have the problem that our customer has an HA configured with two XGS2100 and after a restart / failover test one of the fiber ports remains down and thus the entire network is paralyzed. As soon as I restart the firewall, the Auxiliary Sophos…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 126 von selbst ausgeschaltet

    Gerald Gleissner1
    Gerald Gleissner1
    Hallo, wie kann es sein das sich eine Sophos XGS einfach ausschaltet. Es sind 2 XGS126 im HA Cluster, Niemand war in dem Raum (Zugangskontrolle) Meldung das Primäre ausgefallen ist und auf Sekundäre umgeschaltet. Im Raum angekommen, LED leuchtet…
    • 5 months ago
    • Sophos Firewall
    • German Forum
  • XG210 Update Question

    jeffF
    jeffF
    I just found out that our FW has not been getting firmware updates and I want to see if making this big of a jump in firmware is going to cause a problem. So right now it's at SFOS 18.0.5 MR5-Build586 when I logged in it gives the option to update to…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • sophos xg210 blocked app Categories , Network attacks n/a not working

    Bimbo Bimbo
    Bimbo Bimbo
    What is the problem why monitoring is not displayed ?
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Services tab in System/Hosts and services is empty in GUI

    Chris Kane
    Chris Kane
    After adding a new service via the Web Admin, the Services tab under System/"Hosts and services" is blank. I can still see the services when adding firewall rules. Currently running SFOS 20.0.1 MR-1-Build342.
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Syslog Server Config Issues

    Mark Eastwood
    Mark Eastwood
    I'm having issues with sending logs from XGS4500 (SFOS 19.5.3 MR-3-Build652) to a Linux Ubuntu 20.04 syslog server for forwarding to MS Sentinel. The logs are going to a public IP, so they need to be sent via a secure tls connection. The logs work fine…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • No syslog forwarding

    Vault Sec
    Vault Sec
    Hi all, I setup a new syslog server, but for some reason it is not forwarding all logs. I see the log server in the log settings and I checked all boxes for all log components. I see local logs, so the garner service is running. I ran tcpdumps on both…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Cannot upgrade to new SFOS version!

    Farshid
    Farshid
    Hello, We have a XGS3100 with SFOS version 19.0.3 MR3 that we want to upgrade to 20.0.1 MR1. During upgrade, configuration cannot migrated to new version and also backup restore to new version is not working. In control center, we received it shows…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • specific mib

    Guillermo Oropesa
    Guillermo Oropesa
    specific mib to monitor with snmp-exporter the fans and the temperature of a sophos firewall XG
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Installing SSL certificate to all machines

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day I have client with XG 230, the They don't have an Active Directory, is there a way to install ssl appliance certificate to all machines.
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • How to force the SSH Main Menu from the Advnaced Shell?

    ff9394611
    ff9394611
    Hello, I work remotely for a customer and wanted to update the SSDs. It seems to me that when the SSD is updated, it might not happen in all HA devices. In order to make sure that is not the case, I SSH into the Primary device and from there I do…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • No Internet connection after upgrade firewall to 19.5

    Wajdi_FT
    Wajdi_FT
    Hi everyone, I have a bit of a situation here. I have tow firewall XGS2100 Version 19.0.2 MR2 in a HA cluster, I tried to upgrade them to 19.5 MR4 Build718 . after one day the LAN zone lost the internet connection . I tried to reboot the firewall but…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • High Availability Switch Config

    SophosNewby
    SophosNewby
    Good morning, I missed a critical step when designing our new HA upgrade, I completely forgot about the WAN side of things. To fix the issue, I came across this Sophos article and trying to follow how it is setup without using a Sophos switch. https…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Logging in Sophos XGS

    Samuelson
    Samuelson
    Hi all, Maybe we fundamentally don't understand something about XGS logging. If we create a firewall rule for a server that needs to reach certain servers in the world, we never see which packets to which servers are dropped. If we find out by ourself…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall Home deactivated

    MariuszZ
    MariuszZ
    I am writing to seek assistance regarding an issue I am facing with my Sophos Firewall. I am currently using the free version of the Sophos Firewall. Recently, after changing my IP address, I noticed that the system stopped downloading updates and all…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Appliance Certificate

    SophosNewby
    SophosNewby
    Does regenerating the Appliance Certificate affect any other access besides SSL VPN? This is my issue, we recently had our XG210 replaced and rebuilt the new unit with a backup. Prior to the firewall failure SSL VPN has been my goto setup for staff who…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
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