Hello: I am getting ready to migrate from 2 XG 210 firewalls in active/passive mode to 2 XGS 2100 firewalls and I had a couple of questions on the setup. The XG 210 are both running SFOS 20.0.2 MR-2-Build378. I know that I need to upgrade the firmware…

Now the XGS2100 HA Cluster (SFOS 20 GA) also suffers from the same problem as the XG125 Rev.3 (SFOS20 MR2) and the XG115w Rev.3 SFOS20 MR2). The firewalls start blocking UDP traffic on port 500/4500 for no apparent reason. It seems to me that faulty…

How do i remove the Physical Ports 5 and 8 in a XG 115 firewall from cli? After a restore of a XG125 backup into the XG115w i have these ports, they should be pseudo ports and editable. But they are not..

I need to view the firewall log for a longer period of time, but the log file viewer only shows a few days of firewall logs. I cannot find the firewall log in /var/tslog in the advanced shell. Please tell me which log module in /var/tslog is the firewall…

Can you use two firewalls to load balance?

Hi, we uploaded a certificate from our domain provider, but it's showing not trusted.

We're seeing a lot of failed authentication attempts on the VPN portal, and we don't need users to access it once the VPN is setup and working. However, when I close down the "VPN Portal" from the WAN zone, no-one can connect to the SSLVPN. As soon as…

Hi, every Minute we get a mail with: Message: Signature disk Usage reached 91% exceeding the threshold of 90% (shame on sophos for that stupid bug) but all the solutions to clean the disk is for reports, and this is a other partition…

Good morning! I have the task of migrating 02 Sophos XG 450 firewalls in HA to 02 Sophos XGS 4500, I would like to have your wise advice, recommendations in these activities. Would it be enough to export the complete backup only from the main xg450…

Hi, I have plan to migrate our Sophos Firewall XG310 to XGS2100 on this December. Existing SFOS : 20.0.2 MR-2-Build378 . I have watch this migration Techvid https://techvids.sophos.com/share/watch/tozUBTeL3Pkje85qz3Qngg And I did Device Compatibility…

I have a v20.0.2 Firewall and find log suppression stlll available only for firewall logging only. Are there plans to enable this for all modules? Most interesting for my is also if this (if available) suppression would also suppress duplicate mail…

Hi, With growing rulesets on our XG, it t would be nice to have a GUI that visualize the connetions. I didnt see a feature, neither on the GUI nor in central, that can visualize the connected Points with services and source/destinations. Is there a…

In the documentation I have seen these instructions, but the option isn't there; To download individual log files, do as follows: Go to Diagnostics > Tools. Scroll down to Troubleshooting logs. Select the files and click Download. I'm using…

Good Day, We recently purchased new Firewalls for our Offices. XGS106, XGS116, and XGS126 to upgrade 3 offices. Downloaded a backup config of the XG230 and tried to migrate it to XGS126 but was unable to upload the backup. The password is correct…

Hi there, as the title says, i'm searching for information, how much the performance of a XGS (2100) firewall it will cost, if i activate the logging of most of our firewall rules? I have in mind for many years, that logging of firewall rules should…

Good day. I have to upgrade an HA configured XGS3300 that has SFOS version 19.5.2 MR-2-Build624. The question I have is that the firewall tells me to update to versions 20.0.1 MR1-Build342 and 20.0.2 MR2-Build378. Can I directly upgrade to SFOS 20.0.2…

Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.

Hello Team, what would you recommend to handle known power loss on a reoccuring schedule? "Problem" is that this leads to alerts "Firewall has not contacted Sophos Central for the past 5 minutes". (Sophos Central setup) We have a Sophos firewall…

Hi, I'm currently preparing our new XGS3300 to migrate from our XG310 which is soon end of life. I've done a Config Backup from the XG310 and applied it to the XGS3300 which was successful apart from the XGS3300 MGMT Port is now disabled. Is there…

Hello all, I'm in the process of replacing infrastructure hardware and I'm working on additional redundancies. I'm currently replacing my core switches with an active-active HA pair. I plan to route all traffic through the firewalls for scanning (North…

Hallo liebe Community, ich würde sehr gerne einmal meinen Einsatz beim Kunden Vorort beschreiben, von Samstag den 10.08.2024. Der Kunde hat wie oben im Titel zu sehen zwei Sophos 136 im HA, der besagte Kunde hat neue Gebäude gekauft in der nähe seiner…

I spent the last 45 minutes trying to get through to the support portal and actually submit a support question to the official support, but obviously failed due to not being able to register on the support portal since I have no current relationship to…

Hi , I just want to find out if I registered my Serial Number for PC no.1, later the PC died ( not working order), can the Serial Number be transferred to a replacement PC no.2? Or the serial number is not transferrable, I need to apply a new one…

what is Misc?

I have a sophos sg 330 firmware 18.5.3 installed in my datacenter. Unfortunately the password has been forgotten. I tried to reset it without resetting the configuration by the method that i found in the official Sophos web site. A message appaires "Password…