• Frage Lets Encrypt Version SFOS 21.0.0 GA-Build169 Zertifikat Erneuerung

    Patrick81
    Patrick81
    Hallo zusammen, die letzten Tage hat die Sophos mehrfach versucht das Zertifikat zu erneuern. Dies ist fehlgeschlagen, obwohl es den DNS Eintrag gibt und dieser noch den Ursprünglichen A Record hat. dies bestätigt auch ein schnöder Ping test, vor ein…
    • Answered
    • 25 days ago
    • Sophos Firewall
    • German Forum
  • Sophos XG HA Auxiliary device management address

    Svigelj Levi1
    Svigelj Levi1
    Dear Forum, I created a new active-passive HA setup which is working flawlessly in terms of basically everything, except one thing which is the auxiliary device management. For some reason i not able to reach it via the aux management ip address, when…
    • 25 days ago
    • Sophos Firewall
    • Discussions
  • Appliance Access denied

    midnightSun
    midnightSun
    Anyway to turn these off from showing in the logs? Thx
    • Answered
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • backup and restore assistant

    Reem Jalal Eddine
    Reem Jalal Eddine
    HI I have Xgs450 V20 that is running under HA. I posted long time about the ability to transfer Trunkvlans from one physical port to a lag physical port. But since i was on an older version I had to do it manually. However the project has been delayed…
    • Answered
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • SFOS v21 - Control Center - Reports Widget not updating

    Peter Riederer
    Peter Riederer
    Hey, on our fresh deployed XGS3300 with SFOS v21 the Reports Widget still shows 0 on all values: But you can see all information in the detailed view when click on one of the line. Is there a way to reset the view, or do i have to restart the complete…
    • Answered
    • 26 days ago
    • Sophos Firewall
    • Discussions
  • Sophos XG310 Serial Number Default String

    Pham Thinh
    Pham Thinh
    Hello, I have a previous Sophos device that was copyrighted, but now when I reinstall it, I get an error that I cannot access the web because the device serial is not recognized, and the old id.sophos management website cannot be accessed because I switched…
    • 28 days ago
    • Sophos Firewall
    • Discussions
  • Services SERVICE NAME Logging Daemon fwom-updaterd fwem-heartbeatd STATUS DEAD STOPPED STOPPED

    Jasin N
    Jasin N
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Upgrade to home firewall

    Chris Bracy
    Chris Bracy
    After running home firewall for many years, I decided it is time for an upgrade to the latest. The old version is v9. I downloaded and installed v20, and it is different so it took me a bit to figure it out. But when I try to restore a backup…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Sophos FW has stopped opening on Chrome Web Browser

    eFrancis
    eFrancis
    Sophos FW for Production has failed to open on Google Web Browser however the IP is reachable. Version: XGS4500 (SFOS 20.0.0 GA-Build222) Mode: HA Any solution towards that. Thank you
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Strange behavior after update

    Foraco Brasil
    Foraco Brasil
    We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation between the options is extremely slow and…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Failed to upgrade home appliance

    Thomas_XG
    Thomas_XG
    Hi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: 2024-11-18 11:16:20.459 GMT starting old version corporate db Starting conf database 1 2024-11-18 11:16:21.852 GMTLOG: starting PostgreSQL…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Ha || sophos with dell switch connectivity

    SatyabrataB
    SatyabrataB
    Hi, below diagram right now we have one firewall and one core connectivity we need to change to active passive mode i have some query regarding configuration. switch to firewall A1,A2 port will connect what i need to configure in firewall ports…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • XGS 2300 Lockup

    Kent_166
    Kent_166
    Hi all, I had our XGS 2300 hard lock today, display buttons didnt work on the unit and no lan/wan connection on the interface, i've lodged a case and waiting a response. I've been running 21.0 GA build 169 and it's been running fine, also have been…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Upload of firmware SW-21.0.0_GA.SFW-169.sig to Sophos XG SFVH fails

    Posbis
    Posbis
    Hi I tried do upgrade my "SFVH_VM01_SFOS 20.0.2 MR-2-Build378" Sophos XG SFVH VM to XG 21 using the SIG-File SW-21.0.0_GA.SFW-169.sig from Sophos downloads. The Upload starts and then I see a red message banner saying: New firmware could not be…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • V21 DHCP Relay

    Administrator User327
    Administrator User327
    Hello everyone, since the update to V21 the DHCP relay no longer works. Can anyone help here?
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Xstream License - License Migration from XGS 107 to XGS 108?

    Matjaz Lorber
    Matjaz Lorber
    Dead Community, Dead Sophos Team, now with the 2. gen XGS devices, i would like to upgrade my current XGS 107 FW, where i already have a 3 year subscription for Xstream. Is it possible to migrate the current license(s) to the new device without…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • uploading firmware - banner shows confusing message "applying firmware"

    LHerzog
    LHerzog
    Whenever I upload a firmware, and see that banner I'm a bit shocked and ask myself if I clicked the wrong button and the machine will now reboot? Can you change the text so it shows uploading, not applying?
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • How to download packet capture created from DUI Diagnostic page

    Brennan Kostyniuk
    Brennan Kostyniuk
    Is it possible to download the packet capture created via the GUI?
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • v21 - Custom Web Reports buggy and not usable

    Peter Riederer
    Peter Riederer
    When trying to create a custom web report on one of our XGS136, sometimes it works sometimes not. And If you are using a time frame from 8-10 e.g. no results shown. etc. or when switching from summary to detail, detail does not show anything. …
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Assistance with Proxy Error Issue

    Raymar Croes
    Raymar Croes
    I hope this message finds you well. I am reaching out to request assistance with an issue I am encountering related to a proxy error with the sophos XG 330 (Fw1=SFOS 17.5.12 MR-1). I’ve noticed that when I try to connect to the web console, I receive…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • HA link zone?

    Quallensaft
    Quallensaft
    What's "best practice" regarding HA link network? - at the moment my HA link network (physical port / peer2peer) is zone DMZ -> not cool because SSH access for DMZ zone must be activated or HA will not work anymore -> SSH access from DMZ zone on all HA…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • STAND ALONE FIREWALL TO HA

    SatyabrataB
    SatyabrataB
    Hi, we are using standalone firewall, recently we purchase one more firewall XGS3300 we want to put both firewall in HA i read some KB article what they suggest 1.existing firewall connect DMZ Zone port to new firewall 2.model version ports…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS : Bulk Rename of IP Hosts and IP Host Groups via API

    Gaëtan Voltolini
    Gaëtan Voltolini
    Hello, I need assistance with bulk renaming various objects such as IP Hosts and IP Host Groups on Sophos Firewall through the API. Could someone guide me on the best practices or provide a step-by-step procedure for this task? Thank you in advance…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Lets Encypt failing

    Stuart James
    Stuart James
    Getting the following error requesting Lets Encypt certificate "type":"urn:ietf:params:acme:error:connection" "detail":"xx.xx.xx.xx: Fetching xxxxxxxxxxxx/.../mhmbdFphj1tfMCrRkrqqrp2CrgNY54ipSQeI66mcGFQ: Timeout during connect (likely…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Festplattennutzung Berichte

    WilliamS#
    WilliamS#
    Hallo zusammen, ich hatte in einer XGS116W eine Alarm Meldung über einer Festplatte Auslastung von über 80% Bin nach dieser Anleitung gegangen https://support.sophos.com/support/s/article/KBA-000008252?language=en_US&csrf=tpa1tluqtbubldlpsva9fbqr2f…
    • 1 month ago
    • Sophos Firewall
    • German Forum
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