Moin, was muss ich beachten wenn ich die Firewall Upgrade möchte? 1. Sicherung der aktuellen Konfiguration machen 2. Lokal in die Sophos einloggen 3. Wenn die Aufforderung zum Upgrade kommt akzeptieren 4. Upgrade durchlaufen lassen Reicht…

There is a (probably more) cosmetical thing in the device mail notifications when de-registering it from central. It's using the term XG firewall heavily while it is an XGS. Nothing to worry about but it jumped into my eye in my inbox. maybe that…

Is it still true that we cannot remove unwanted items from the user portal like email in v20? remove "email" menu item from end user portal I wonder how many users create allow and block lists while we do not use that feature and when they only need…

Hello, I'm trying to add a user trough GUI but it fails with the message "User could not be registered". It is the same situation as the one in : User could not be registered in Authentication But that thread is locked and the link is not working…

I previously was running on an evaluation license on my sophos xgs and when i got the subscribed license, i aplied the license key and the expiration date changed to a year later which is correct but then the status is still showing EVALUATING, what could…

I encountered this error while doing POC for the user. The network connection and service are functioning normally. After clicking to continue, this error is also present。

I have an XGS 3300, SW 19.5.3 with a problem, so I backed up the settings and am trying to restore it on another XGS 3300, SW 19.5.4. Apparently the restoration happens without problems, it goes from 1 to 100% without errors, then the equipment restarts…

Hi all, i have 2 xgs2300 (SFOS 20.0.0.0 GA-Build222) configured in active-passive high availability When i restart primary device and the auxiliary device became standalone it block outgoing traffic for hearthbeat (seen in the log) If i disable…

Community, hi guys, im new to sophos and im just starting my journey using it and encountered this error when im trying to register the sophos xg home edition. Im not sure what could be causing this issue. Im pretty sure its not internet connection…

I have a disaster recover location/co-location through 2 our ISP and would like to be able to continue operating mail and remote access servers if there were a disastrous event. we have a gigabit link between the buildings, I was thinking we could actually…

In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?

Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…

Guten Morgen, ich möchte gerne nun mal eine Sophos Firewall HA konfigurieren und ich habe mir auch schon dazu das eine oder andere Dokument angeschaut, aber ich werde dadurch noch nicht so ganz schlau daraus. Aktuelle Umgebung ist die folgende: …

Hi Folks, I notice under source and destination countries most of the pie chart would be 'reserved' and 'United States' but recently is unknown in both cases. If I drill down in unknown, the IP's are US location if I look them up. traditionally…

Hello Everyone, I am trying since yesterday to configure my backup to be scheduled using FTP on our storage. 1) I created a file path for sophos to throw its backup there on the storage 2) I enabled ftp connection on our storage and gave user…

Hello, I have purchased the license for an XGS firewall Virtual Appliance to be installed on VMWare. I have received the License key for Xstream Protection for SF SW/Virtual - UP TO 4 CORES & 6GB RAM - 39 MOS as well as the License number. I have…

I was wondering if there is a way to receive email alerts when my firewall licenses are going to expire. I couldn't seem to find it anywhere in the alerts section. Thanks, Yasha

I am in a plan of performing a firmware upgrade to SFOS 19.5.4 MR4-Build718. I was wondering if I do the upgrade to the primary firewall will it be reflected to the secondary (HA, passive active)? or should I log in locally and perform the upgrade. …

Hi I`d like to monitor SD-WAN in other tools. I assume it is possible through the Syslog only which sends it every 5 minutes which is too much aggregated. Would it be possible to syslog more often, please?

Hi There We have a requirement to generate a report which tells about network uptime for the past month or current month. Can someone suggest to me how to achieve it? Many Thanks

Hi, I am looking to build an rsyslog server with a graphical interface allowing you to view logs and which resembles the sophos log viewer. I tried elasticsearch/kibana, grafana, loganalyzer.. I don't really like it, do you have anything to recommend…

Hi there, We have two XGS2300 (SFOS 19.5.3 MR-3-Build652) here in HA mode. Yesterday and today morning almost at the same time, HA has addressed. I cannot find a cause, both firewalls are accessible via their own IP and the HA cluster is green. How can…

hi am looking to see our XG310 I have factory reset it but its still coming up with our name on it any way to remove this . Thanks

I can't download any user's SSL VPN config file: I checked a lot of topics regarding this issue, however, no solution yet. I have checked the /tmp folder, diskspace is not filled up I replaced the appliance cert, no solution Any thoughts on…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Introduction Prerequisites…