Hallo zusammen, gibt es in einem degraded Sophs XG HA in dem der Master, die Lizenz hält eine Art Karenzzeit, nach der der Slave die Lizenz "verliert", wenn der Master nicht online ist? Grüße!

Hi zusammen, ich habe Probleme bei dem Hochladen bzw. validieren von den Lets Encrypt Zertifikaten. Die Zertifikate werden vom NGINX ausgestellt bzw. über diesen. Die Zertifikate sind auch gültig und werden auch so im Browser angezeigt. Da ich…

Hi, we are using xgs3300 that is connected with Sophos central existing device is fully configured and in production we are planning to add one more device for ha. 1.if i will add one more device in ha the existing configuration backup i need to…

I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where the Auxiliary is updated first, followed by the…

we face a problem wtih XGS 4300 Performance , and becomes to red , the internet speed decreasing ,we resolving the issue after rebooting the device, what should be done to solve this where this accruing contentiously

I have a HA cluster where it happens now second time that the Aux node was not able to join the cluster or went into fault state after a time of Primary node being down. First it happened while HA initial setup. LuCar Toni fixed it via remote access…

There's a thread from two years ago about provisioning HA-Cluster using Sophos Central ( Lite-Touch provisioning HA-Cluster ) The text is still (or again) showing in central and in documentation ( https://docs.sophos.com/nsg/sophos-firewall/21.0/help…

Hallo, die Sophos vermeldet "Reports disk usage reached higher threshold". Lt. system diagnostics show disk ist report mit 70% belegt. Unter Log retentionReport period kann ich festlegen, wlche logs wie lang aufgehoben werden. Dfür wäre es nun interessnt…

I need to log in to our router via SSH because the web console lacks the ability to disable SIP ALG. But when I try to login it claims my password is wrong - even though I just used it 2 minutes ago to access the web console. SSH is enabled for the…

Hallo zusammen, ich muss für einen Kunden eine Dokumentation erstellen mit allen SIDE2SIDE und Remote VPNs für alle 11 XGS Standorte. Könnt euch vorstellen, dass dies einen erheblicher Aufwand bedeutet. Ein XML Export finde ich da nicht grad…

hi, we had an incident where when of our devices had an attempt of access but with failure due to wrong password trials. I an suspecting that this device was on an unknown network outside our organization due to work from home policy we have. Is there…

Documentation says for HA active-passive you should select a preferred primary device, because " only the initial primary device holds the licenses and supports services, such as FastPath offloading. ". Does this mean if auxiliary appliance is currently…

Hi, I've got a used XG 115w rev3 and installed the Sophos XG Home Software Version on it. The issue I encountered was that after a successful installation of the SW image, I cannot reach the appliance to complete the initial wizard. When patched…

Dear good evening, I have a firewall migration requirement for a client who has a Sophos XG450 firewall in version SFOS 19.0.2 MR-2 Build472 and wants to migrate to a new XGS4500 computer. Is it possible to do this migration by generating a backup…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Configuration Steps …

Hi, i was just wondering if it's possible with the latest SFOS to backup and restore from a XG 210 to a XGS 2300 and from a XG 230 to a XGS 2100? Thnaks alot!

Hi, We have configured a HA in the site and it was working fine from last one year, HA degraded yesterday, Primary device is showing faulty All the cable connections are working fine, How to resolve this issue ? What would be the reason for…

We manage 241 firewalls via Central for our customers. We have management from the internet locked down. When performing a packet capture in the WebUI, there is a "Display Filter" button. If I want to filter on a specific rule, I have entered the Rule…

Hi, I recently acquired a used XG135. When I got it, I plug an ethernet cable on Port1 and the light was on and told myself that all was ok then. So I decided to make a reset factory, and since then the Port1 never show up. No lights, no connection…

Hi, I'm facing a new issue: After deploying new Firewall the fresh instance cannot be synchronized with Central. Device keeps hanging on state connected The default certificate seems to be invalid (Namibia???) After editing the default authority and…

Disclaimer: This information is provided as-is for the community's benefit. Kindly contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Keynotes Standalone HA Cluster…

Hi, I had install SFOS on my own old PC for some time, but did not connect /join Sophos Central after more then 30 days. I was trying out DNS protection after watching this video from Sophos Techvids: https://techvids.sophos.com/watch/YKKJiTqRndLS1eKRKsdJqe…

Hi, we have problems on remote/branch offices with ISP, because PPPoE internet link is dropping sporadically, sometimes every few minutes, sometimes it is OK for whole month. Drop is not significant in time units, just a disconnect and reconnect usually…

Hi, How can I change the Device Registration Details ? Is possible to change the details, after I have done registration? Thank you.

Good Morning, I activated the Home version of Sophos Fiewall. To verify the correct operation of the hardware ( a WatchGuard M370 :-) ) I need to monitor the CPU rtemperature. I found some discussion that indicates via SSH to use the “sensors” command…