I've been using Sophos XG home for a few years now on various devices. I recently got it running on Proxmox, on a small Celeron N5105 box with 4 cores and 16gb RAM. I backed it up on the old box using Sophos Central and performed a fresh install on…

I have plan to install new sophos Firewall XGS2300 and while I check Console and upgrade firmware to 19.5.1 in console show. Firmware upgraded Loading network interface drivers...duration 47 Checking for NPU uboot mismatch... Loading Kdump kernel…

Good Day! I have error on my XGS4300 HA config Active-Passive. Service name Status LoggingDaemon DEAD xgs-healthmond STOPPED

Hi Everyone, We have been using a XGS3100 in production since March 2023 and ever since then we have been having some issues. I have tried both SFOS 19.0.2 MR-2-Build472 & SFOS 19.5.1 MR-1-Build278 firmwares but the issue persists in both versions…

Hello, I logged into my Sophos XG firewall this morning and noticed that the LoggingDaemon/Garner service is dead. I tried restarting it from command line and of course it would not start. I started digging through related threads on this forum, but I…

Dear community Today we had a problem with two XG 135 firewalls. The two firewalls where configured to run in a active-passive HA cluster. A little while back the passive unit went to a faulty state. We asked our customer try restarting the faulty…

Hi there! I'm currently runnin g on SFVH (SFOS 19.5.0 GA-Build197) and notice a very high CPU usage caused by the SASI service. I tried to turn off Anti-Spam in my E-Mail profile, but it didn't change. TOP: Control Center: The only thing…

I have an SMRD service that is stopped and is causing my Services icon to be displayed as orange. I dont think i need the service to be running but would like to reset the services status so it goes back to a green state.

Hello Sophos Community! Home user with a custom Supermicro build for Sophos Firewall. It's an X10SLL-F with 8GB Hynix, and an E3-1220 v3, soon to be replaced with an E3-1265L v3. It's a fresh install and upgrade to the latest firmware. A few minutes…

Reporting does not work. I reviewed the reportmigration.log, and it seems like the report migration has never worked. The reportdb service is running, the disk space is fine, we have even run a manual purge of all log data. how can this be corrected…

Hi there, Sophos XG230 and v19.01. We have here permanently 30% CPU from garner process. Looking closer with "tail" you can see the following. usercache_output: resolve_gr_cache for FW_PBR_MODULE failed usercache_output: resolve_gr_cache for FW_PBR_MODULE…

Hey Guys, I installed the Home Version of the Firewall yesterday on my ProxMox Server and it seems to run fine for now. What i noticed today, the Antispam Service is dead: When trying to start it from the Services menu i get the message " Couldn…

Hi After Upgrade Sophos SW-19MR-1, the AntiSpam Service died and I Can't Start Service. ApplianceCertificate was also regenerated, but it didn't work. Please, guide me Tanks

Hi folks, v19.0.1 MR-1 IPS service has stopped and will not restart, the error message is the process is taking too long. There are no entries in the Logviewer -> system log indicating any issues. Next step please. Update :- after two attempts…

Hi all, I am running the latest version of Sophos XG (19.0) in a HyperV VM. All has been well since installation some time ago, but suddenly I am having issues with the Garner service, and the XG is reporting Service LoggingDaemon stopped. No config changes…

Hi, we updated 18.5.2 to 18.5.3 at our XGS 2100 and the SASI engines has signature updates disabled! 2022-05-05.18:09:50 MESSAGE [Main] [ main.cpp:78] LASE Daemon STARTED 2022-05-05.18:09:50 MESSAGE [Main] [ main.cpp:80] LASE Daemon Version: 4.1.4…

Hi I just updated the firmware for my XG-115 firewall. Then the device got rebooted. Thereafter i am getting POPIMAPDaemon Dead error under Services area How do i get it fixed?

Hello, this morning the still active node of one of our XG 210 cluster (latest firmware) crashed. It was not possible to administrate this firewall via https, ssh and panel. We needed to remove the power plug in order to get it running again. After…

Today i had to reboot my FW SFOS 18.5 MR3 After the reboot the anti-spam service did not automatically restart, manual starting the service is not possibe.

After the 18.5.3 MR-3 update control center shows that SMTPD is dead. Via advanced console 5 - 3 I restarted the smtpd service service smtpd:restart -d -s nosync. service antispam:restart -d -s nosync. This did not solve it. I tried stopping…

Hi community, after updating our XG450 A-P Cluster from 18.5.2 to 18.5.3 a lot of services are not working. The most of them I could (re-)start over the CLI. But the following two services are marked as "STOPPED" in the GUI: Thanks for your suggestions…