Hello, I have a problem with the Safeguard management console (V8.10.0.323). When I try to synchronize the DSN directory, I get a message that the directory is already being synchronized by another user, except that the user in question is no longer logged…

Disclaimer: Please contact Sophos Professional Services if you require assistance with your specific environment. Issue Active Directory synchronization fails either completely or partly for some Active Directory objects. Applies to the following…

Kicking around SafeGuard Enterprise in a test environment for Synchronized Encryption. In our production environment we will have users working remotely. Can the SafeGuard Enterprise server be set up to allow clients to sync over the Internet? They…

Has anyone had any issue where the NETBIOS name is not correctly detected in your Active directory sync? For some reason my synced domain netbios name is showing as the Forest name fabrikam , instead of the actual netbios name which is FAB ( example…

Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…

SGN 8.00.2.16 I followed the KBs to get the scheduled sync tasks working, giving the AD user rights to read the various parts of the domain, write to the database, write to the synclog.csv, etc., and it was all working and my hourly sync jobs were all…

Dear Community In an already exist safeguard implementation with ADsync, whitch works fine, I have to sync new generated OU Strukture from AD into the Enterprise Console, where new User and Workstation Objects are into. I have tried to follow the…

I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…

Task scheduler in SSG console was always successful but has stopped running for weeks now. Meanwhile the SafeGuard(R) Scheduler Service is always running. Anyone know why? Running SSG 7.0