wir haben 2 Sophos SG330 die in einem HA Cluster verbunden, vor ein paar tagen ist aufgefallen das eine ausgeschaltet war, nach dem einschalten hat sich diese allerdings immer wieder abgeschalten bis die verbindung zwischen den beiden getrennt wurde.…

Hello, as many others we have to switch to Sophos Mobile in Sophos Central. We want to synchronise our Active directory users to Sophos Mobile but we do not want to use LDAP for this (for security reasons). We found the Sophos Central AD Sync Utility…

Disclaimer: Please contact Sophos Professional Services if you require assistance with your specific environment. Issue Active Directory synchronization fails either completely or partly for some Active Directory objects. Applies to the following…

Hello, as the subject says, I have an issue with AD group sync. There is one user account that have been a member of the group I am syncing from AD in the past but now it is not - it's been verified by at least 2 pairs of eyes. When I trigger manual…

Hi, We have an existing AD configuration with a lot of user account together in only OU. Some user account are only used for offboard users whice never login on the local network or use local resources. Like users whice only receive mail on there mobiel…

Hello, I enabled AD Sync and it worked ok. Now i want to disable it and it always shows as active in sophos central. I uninstalled the app, rebooted the computer where it was installed, even oppened a support ticket for this problem. Unfortunately…

Hello. When a user leaves my firm, our procedure is to disable the AD account, but on doing the this, after Sophos Central syncs (AD Sync Utility), the users email address is removed from Central and prevents emails being delivered to the mailbox. We…

Hi Pros, I have a problem with a Windows 10 machine with Safeguard Enterprise. As I incidentially found out yesterday, the last synchronization took place on the 1st of August this year. I tried everything I found on the web and everything I could…

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hi, We have a AD structure and we don't want to change it. The general case, we would like to have Sophos Enterprise console groups synced with AD, but we would like to have some different groups, with "special" policies. When using Wizard import…

Hi Guys Trying to upgrade from Sophos Endpoint to Cloud, I need to disable AD sync but cant see the option to turn this off Can someone please advise? Much apprecaited

Hello I am trying to configure Sophos Active Directory Synchronization "AD Sync" and when adding Active Directory settings get the following error: "Can not access Active Directory ...... LDAP server is not available" But the AD 636 port is open…

Dear Mobile Community I'm looking for a datasheet/whitepaper with a statement regarding the SMC-policy "iCloud-Sync". Since iOS 9.3.5 the sync should seperate the private data from business data - where could I find a proven source for this statement…

Dear Experts, I need a bit help here. So Sophos Endpoint has been installed on a server and has been synced with our AD, by using the "Discover Computer" and Discover with Active Directory. Afterwards I started to set up the different folders in my…

After rolling out Safeguard 7 to Windows 7 machines we have identified an issue that when some of these machines hibernate the POA user receives "failed to login" at the Sophos login. The only solution is to use Recovery to get into the machine and then…

Dear Community In an already exist safeguard implementation with ADsync, whitch works fine, I have to sync new generated OU Strukture from AD into the Enterprise Console, where new User and Workstation Objects are into. I have tried to follow the…

Task scheduler in SSG console was always successful but has stopped running for weeks now. Meanwhile the SafeGuard(R) Scheduler Service is always running. Anyone know why? Running SSG 7.0