Good Day, I was wondering if there is a way to schedule a PPPoE switch/change for a specific time of day? I have two ISPs and we use, ISP A during the day, however they do not zero rate data between 00:00 and 06:00, ISP B does. I would like to automatically…

I have added a second local network to my Sophos UTM 9, and the related firewall rules to allow traffic between them. However, despite NOT having a masquerading rule, whenever I access sites between the two networks, the IP of the Sophos router is used…

Hello, I have set up Sophos UTM 9.411-3. I have connected it to a TP-Link Access point and have set up an Internal wireless network & Guest Hotspot network. Both work fine and the hotspot webpage works when users connect to the guest network. …

Cannot access the Synology NAS on the LAN until I press the power button on the NAS. I have been having issues with the Synology NAS since switching from DD-WRT to Sophos UTM 9. Sometimes I cannot access it from the LAN via a PC. I have configured…

So starting today I am getting no video through the web browsers on my wired network while webfilter is turned on. The wireless app on phones and ipads works fine. The website works and the nest thermostat works, but no video. Lots of these when I reload…

I run the UTM9 at home and use the SSL VPN remote access tunnel on a regular basis. Last week I experienced a longer than expected power outage and my cable modem (Comcast) was assigned a new IP address. The Sophos SSL VPN client on my laptop isn…

For years, whenever I had a cable modem issue, and I called for tech support, I'd quietly chuckle when they would ask me to unplug the power to my router. However, a few weeks ago, that was what it took for my Internet to come back (Not literally removing…

Hi Every One : ) Q1. I Has Problem Cannot Access Web Manage My Access Point "TP-Link TL-WA801ND" from my PC In LAN Interface of My Access Point in Wireless Interface Sophos UTM Home 9.4 My Access Point Use "https" Manage Only But My Device Wiko Robby…

Hallo, ich habe derzeit bei mir zu Hause eine UTM 9 mit der Home Lizenz im Einsatz. Leider musste ich in den letzten Tagen feststellen, dass sich das ganze mit dem IP Limit von 50 Adressen nicht mehr wirklich ausgeht. Es sind einfach zu viele Geräte…

Hello Sophos Community, does anybody of you have problems with the client authentication(sophos authentication agent) since version 9.409? I use this feature at home but after I installed 9.409 this feature does not work anymore. Installation of the…

Good Morning Everybody, I need your help... I have 2 difference Internet Connections. One from A1 (slowly....) and a twice (faster,backup) LTE Connection. The UTM is configured with Upload Balancing beetween this two Uplinks. I also have a…

Hi, I'm in the process of setting up an install of UTM 9.4 as a transparent bridge between my Ubiquiti UGS and my ADSL Modem in a Windows 10 Hyper-V install. I currently have the following network topology: Modem -- 192.168.2.* -- Ubiquiti USG …

Hello, I have installed Sophos UTM Home v9.409-9 on a fanless PC behind an Xfinity Arris Modem/Gateway in DMZ mode and it's working well. I do have a new problem though and am unsure how to best re-configure the UTM and/or the network. I was previously…

I can't figure out how to renew my Sophos UTM home use license for 50 ips. I was able to create a new license file for unlimited but it has pretty much all the features I use at home disabled but unlimited ip's. I need to renew the ASG Home Use License…

Hi All, I was running my Sophos UTM with the below config on a HP N54L with 2 NIC's quite well. I backed the UTM up and restored it onto my Dell T320 with 2NIC's but I am now having an issue with VLAN's which I am pretty sure has something to do with…

Hi Everyone, I'm a new user of the UTM Firewall, apologies for asking a basic question, but I can't seem to find the answer anywhere. I'm trying to create a new group dynamic group using LDAP as a backend. To be part of this group, the users must…

I just got a PS4 Pro yesterday and got it hooked up and some network features work fine, but I am not able to download an update to a game disc I bought or download games from Playstation Plus. I have found some articles to configure my UTM (version 9…

Hi Everyone. My Name Wason. My Question and Problem. I Try Use Zotac ZBOX Mini-PC CI323 Nano and Install Sophos UTM 9.407 But Sophos UTM Cannot Found Driver Wireless Only. Dual LAN Ethernet Realtek Gigabit Found OK. Because I Want Use Wireless of Zotac…

Sophos Forum, Hello. Ive been trying to get this to work for a few days now. Spent the past two days spinning up a brand new UTM instance. -- Still, no workie. Please help. The situation: I do not have DNS set up for this, so I am putting my exterior…

Boy I hate these new forums and the layout but oh well, finally created an account. Anyhow, recently (over the past few days) when my Web Protection -> Web Filtering module is turned on I see massive influx of traffic (not all the time, maybe once…

connection to utm test is ok, but can not get agent talk to collector, and my firewall is disabled. Please help.

I've noticed recently a degradation in download speeds for OpenVPN clients under UTM 9 (possibly since 9.4). My speed tests indicate that regardless of device, I'll cap out at around 2Mbps throughput when the VPN connection is active & 16-17Mbps without…

Hi all, i have a network using sophos UTM 9 as default gateway. i connect to my clients using an app using the UDP port 11001, when i deploy sophos in my network, this app always failed to connect. Also, i can't connect to this link https://***…

Hi, I have 25Mbps down and 5Mbps up service from my provider. Going direct through my ISP modem via speedtest.net I get those speeds. Going through my Meraki I get the same speeds. Going through my UTM it drops to 5.7Mbps down. I_ve disabled all the features…

Hi all, I had been running UTM as a VM for several years and moved to a fanless J1900-based mini pc about 6 months ago (I say this only to illustrate that I have been able to run this software for some time without issues). Everything was working great…