Hello Everyone, I am a new user of Sophos Firewall for Home, unfortunately I am encountering a few issues. I have managed to get an internet connection on it but I am unable to register it and getting the following error - Can't connect to the registration…

I spent the last 45 minutes trying to get through to the support portal and actually submit a support question to the official support, but obviously failed due to not being able to register on the support portal since I have no current relationship to…

Hi, I could not find any information about the CPU to run Sophos Home Firewall v20. All I know is that FW v20 only can run on Intel CPUs and supports 4 cores. Given that I have an old Intel Core2 Quad 8XXX, which does not supports Intel AES instruction…

Hi , I just want to find out if I registered my Serial Number for PC no.1, later the PC died ( not working order), can the Serial Number be transferred to a replacement PC no.2? Or the serial number is not transferrable, I need to apply a new one…

Dear community, I recently purchased a pre-owned XGS116w appliance and would like to run the home license on it. There are several forum posts how to start to get a home license onto a XGS hardware, but I could not find any which actually stated "I…

Hello Community,I would like to ask your help to fix a funny problem I have. All my PC are protected by Sophos Home (Primium Subscription) and I have a Sophos XG Home edition. In two PCs of my network I have 2 web sites that are not downloaded properly…

Dear community, As a firewall noob I am wondering how to integrate a dynamically changing list of IPs into an allowlist for a specific firewall rule. As a home user I unfortunately have no access to the "Web protection subscription", only "Base Firewall…

Hello everyone, I am about to install Sophos Firewall Home Edition v19.5 on the HP T730 ThinClient barebone x86 desktop installed with a 4-port FastLinQ QL41134HLRJ 10Gbe NIC. The NIC sports a Cavium DPDK high-speed packet processing engine. As handling…

Hi, Summer time and I need to monitor the Sophos Home firewall mounted on Protectli. In advances shell sensors command doesn’t work and I cannot find any way to monitor it through api or whatever mode. I need to monitor the temperature please could…

Hallo Zusammen, ich habe für mein kleines "Homelab" umstrukturiert und habe nun eine Sophos XG135 und Unifi Cloud Gateway Ultra besorgt. Mein Aufbau: Internet -> Speedport Smart 3 (Modem Funktion) -> Sophos XG135 PPPOE -> Unifi Cloud Gateway Ultra…

Hi, I purchased a used XG 115 Rev. 2 firewall and installed Sophos Home Edition so I can use it as a perimeter firewall at home. My internet connectivity is FTTH 1 Gbps/300 Mbps. If I connect directly to the ISP router by running a speed test I get 900…

Hallo zusammen, wir haben erheblich Probleme mit unseren IOS MailClients - bei Zugriff durch die Sophos XG. Ab ca. 500KB - 880KB Anhanggröße werden die Mails beim versenden vom Device Richtung Exchange abgelehnt. Version: SFOS 20.0.1 MR-1-Build342 Webserverschutz…

Hi, I have Sophos home deployed in our network, with AD groups synced-in from AD server for user-based internet access. For a month or so now, when any users changes their domain user password, SSO (single sign on) does not work for them and they…

I am writing to seek assistance regarding an issue I am facing with my Sophos Firewall. I am currently using the free version of the Sophos Firewall. Recently, after changing my IP address, I noticed that the system stopped downloading updates and all…

Hello all, I've had my XG Home appliance setup and registered since Sept 1, 2023 without issue, everything was green on the dashboard\home page. Today, these two services are stopped and refuse to start stating that I need an Intercept X license…

Good morning, I've got a XG135 Rev3 that I'm planning on installing XG Home on. Is there speedstep support within the BIOS and is the fan supposed to be controlled by PWM depending on temps etc? It's been delivered with pfsense installed on the unit…

I have a Sophos Home that has lost its admin password. I only have access via the central system and through an administrator account, but I want to recover the main access. Is there a way to do this? Elton

Hello All, I am a newbee to XG, but have been using UTM9 for some years. In UTM9, I could see a number of attacks being dropped every day. After I changed to XG (version SFVH [SFOS 20.0.0 GA-Build222]) I do no longer see any attacks. I have activated…

Hi, I have been given an iptables command and I would like to create the same rule on my XG. Could anyone confirm if I have "translated" the rule correctly, please? iptables -t nat -I PREROUTING -s 10.100.20.19 -d www.riscocloud.com -p tcp --dport…

Hello, I use a password manager, 1Password, to fill my login credentials for the Sophos Firewall admin login page. I have MFA enabled for the admin users, which requires me to add an MFA code each time I login. This is great, and as expected. However…

Hi, I have set up a new Web server protection rule following this guide. Everything works fine using port 80, but when I change the port to 1001, I get 503 Service Unavailable: Web server : IIS (Windows 11). Binding: Type: HTTP, IP address: all…

Hi I having issues with upgrading my Sophos XG Firewall (Home Edition) virtual appliance to SFOS 20.0.1 MR1-Build342 from SFOS 20.0.0 GA-Build222. I can download the firmware via the appliance with no issues, the issue is soon as I press install, webadmin…

Hallo liebe Community, ich bin neu der ganzen FW-Thematik. Ich habe eine frisch installierte Sophos XG Home Instanz auf meinem Proxmox aufgesetzt. Mein aktuelles Problem ist, das Windows 11 beim Netzwerk via LAN-Verbindung immer wieder sagt "Nicht identifiziertes…

Hello, When I configure the bgp on sophos XG home I enter a network for advertise. Is it a way to advertise automatically new network or I must enter info manualy each time? regards

Hi, I am wanting to block the IOT network (xxx.xxx.5.xx/24) from pinging the default gateway of other networks so created a firewall rule to do so however when testing, devices in the IOT network are still able to ping the default gateway of other networks…