• Uninstalling Sophos W10 Dell Laptop

    GaryEvans
    GaryEvans
    Hello – I am trying to uninstall Sophos from my W10 Dell laptop. I have disabled the Tamper Protection via the Sophos Central Admin portal for the device but having selected “uninstall or change a program” in Settings I get the message “Uninstallation…
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Any protection update against CVE-2021-40444 in exploit prevention. of endpoint Security and control 10.8

    Timothy Cheung
    Timothy Cheung
    as subject
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • CVE-2021-40444 MSHTML

    Robert Rinde
    Robert Rinde
    Microsoft states that their Defender for Endpoint products protect against CVE-2021-40444 (MSHTML). Do we have the same protection in Intercept X products?
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • sophos 3rd party removal AV not working

    KEDEX SUPPORT
    KEDEX SUPPORT
    HI am trying to deploy sophos intercept X for 30 clients and 4 server , i used the sophossetup.exe that i downloaded from the central sophos : https://api-cloudstation-us-east-2.prod.hydra.sophos.com/api/download/f677a1cb88ba5d6726e3c3136bebdd51/SophosSetup…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • support for Macos Monterey?

    James Clayton
    James Clayton
    Hi, I do know someone has already asked this but i’m about to update my M1 Macbook air to macos monterey. Will Sophos Endpoint still work?
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Client isolated

    Filip Maroul
    Filip Maroul
    Hello community, I was update Windows 10 to build 20H2 from now my client is isoleted because some service not started. I want to reinstall the agent but I cant due to Tamper protection. I was disable tamper protection in my Sophos centrel but cumputer…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Events in Sophos Endpoint Eventlog

    BeEf
    BeEf
    Hello, I see strange entries in the eventlog of my the Endpoint Protection on my (and other) computers on the corporate networks. The entries are only visible locally and not in Sophos Central. All involved computers incl. mine are status green. The…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Intercept X install via Datto RMM (MAC)

    Carlos Carrasquillo
    Carlos Carrasquillo
    I have been fighting this for a little while. We have been growing so, we are trying to automate a lot of our installs using Datta RMM install jobs. We download the client-specific installer, upload it to Datto, and script it. We got the PC install working…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • ERROR : Exception: Could not find any files named *manifest.dat in C:\\Program Files\\Sophos\\CloudInstaller\\extract_cache

    Dolinhaz
    Dolinhaz
    Same problem as this as this post but the solution was PM to the OP. (why not make it public?) W2K8 server using Sophos Cloud. Logs: Started C:\Users\blauserL~1\AppData\Local\Temp\sfl-2f342000\Setup.exe 2021-07-07T13:39:15.9227156Z INFO : Stage…
    • Answered
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Script for Correction Services

    Welington Lima
    Welington Lima
    Script for Correction Services Good morning Sophos community, I would like to clear a doubt, we have a computer park with more than 8 thousand computers, we are currently running a script in this environment to make the correction of some Sophos services…
    • Answered
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How to force Windows Agent to check in with SophosCentral

    Russell Zeygerman
    Russell Zeygerman
    Hi, We have a typical scenario when local Windows agents stop talking to Sophos Central. I am trying to figure out a way to re-establish this communication by running some sort of a command in command-line on the machine to force it to check-in with…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Best Practices On Using Live Discover & Response Query Forum

    JeramyKopacko
    JeramyKopacko
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. If Sophos-provided pre-defined queries aren’t working, Sophos Support…
    • over 3 years ago
    • Sophos Endpoint
    • Recommended Reads
  • Sophos agent vs light weight agent on DC

    BartoszJelen
    BartoszJelen
    I am planning to install Sophos on couple of domain controllers. On most of the servers I have installed light weight agents to make sure system are running with our heavy scans and loads. With DC's I want to make sure that Sophos will not slow down them…
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Auto isolated computer

    Jordan
    Jordan
    Hello, I have a computer wich is auto isolated because one or more Sophos services are missing or not running. But how to remove it from the isolation ? I can't have this PC in Threat Cases to "suggested next steps" and remove this isolation. …
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Surface Book 3 - SavOnAccess Event ID 769

    Eric Giblock
    Eric Giblock
    we have a surface book 3 notebook/tablet and we keep on getting SavOnAccess Event ID 769 in the event log every time we plug in a USB device. it never allows us access to the USB drive, but it works fine on other machines. any ideas on a fix? I'm waiting…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Controlled Updates vs Update Management Policy

    Manuel Linares
    Manuel Linares
    Dear Community, I have a dilemma about controlled updates and Sophos Central's update management policy. I describe the case: In my Sophos Central console, exactly in controlled updates, I have them paused, since I have outdated Windows computers…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • want to disable task view windows 10 via Sophos central

    Naser Sultani
    Naser Sultani
    We have critical issues with Sophos endpoint software in 65 computers which have windows 10 operating system only We have installed Sophos endpoint to client computer in windows 10 64bit and 32 bit the are able to disable Sophos software from task manager…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • disabling Tamper Protection on Endpoints

    TobiasBundy
    TobiasBundy
    Hi everyone, during a migration from Sophos Enteprise Console 5.5.2 to a new server (still on-premise) quite a number of clients did not deactivate tamper protection, dispite it being deactivated in the old Enterprise Console. Now I am having issues…
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Updates on Thin clients with HPWF

    Rick Roijmans
    Rick Roijmans
    Hey folks, its me with a question! So, one of our customers recently got themselfs a fancy new HP thin client. As per our standard procedure, we installed Sophos endpoint on it and shipped it out to them. Just recently however, we noticed we got a lot…
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Endpoint stopped recieving updates after trial expiration

    Motaz SOUID
    Motaz SOUID
    Hello, we have the license for Intercept X advanced which 600+ users are using, a month ago a started the trial for the Intercept X advanced with EDR on the same central account, all the machines switched to the trial license, now that the trial ended…
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Policy not pushing itself

    Faisal Raza1
    Faisal Raza1
    Hi, We are using Endpoint 5.5.0 and the issue is some users are disabling the Application control policy and some are disabling the Firewall. I need SEC to push the set policies timely to control end user's machines. Thanks in well advance. Regards…
    • Answered
    • over 3 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Ich sehe bei den vielen Sophos Endpoint Produkten nicht mehr durch, kann mir das jemand erklären?

    Robert Müller
    Robert Müller
    Hallo Leute, ich habe mal eine Frage zu den Sophos Endpoint Produkten. Wir nutzen in der Firma Sophos Central dort gibt es im Punkt Endpoints die Unterscheidung zwischen Clients und Servern. Was ist jedoch nicht verstehe ist folgendes: Bei den Servern…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Unable to uninstall Sophos Endpoint

    bitflipper
    bitflipper
    We have an important file server running WS 2012 R2 which the Sophos Endpoint has stopped working on. So far, I've deactivated tamper protection in Sophos Central and tried to uninstall in Programs and Features. However the program does not understand…
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Windows Endpoint: Compatibility issue with HP Sure Sense.

    GlennSen
    GlennSen
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. __________________________________________________________________________________________________________________________…
    • over 3 years ago
    • Sophos Endpoint
    • Recommended Reads
  • Sophos Endpoint 10.0.3 process name differences between macOS Catalina and macOS Big Sur

    dan-snelson
    dan-snelson
    Looks like Sophos has reverted back to com.sophos.scan for Endpoint 10.0.3 process name running on macOS Big Sur: % sw_vers ProductName: Mac OS X ProductVersion: 10.15.7 BuildVersion: 19H524 % /usr/bin/defaults read /Library/Sophos\ Anti-Virus/product…
    • over 3 years ago
    • Big Sur EAP (Read-Only)
    • Discussions
<>