Any development on this feature? What is suggested to customer with 500+ remote people working over VPN? (And Sophos ZTNA is not the solution. We already seen that is doesn't cover most use cases.) Automatically Push Sophos Connect Upgrade

Hello, I have read some forums about this issue but I have not been able to replicate the issue. I have also checked the KIL list. I tried changing the networks, PC restarts, logging in with a different user. The SSL VPN connection profile rarely…

Hi everybody, For some time now, I have been facing some problems with the Vpn Ipsec client, which shows the following error below. This happens to any user who tries a new connection, from what I noticed, users who are already connected do not experience…

Hi, We are experiencing an issue with certain Sophos connect clients on windows 11, most of the windows 11 machine work fine , except for 2 or 3 random machines. When connecting the sophos connect client, it does not show connected , only the connect…

Hi, we are using the IPsec Remote Access as our home office solution. We have 2 ISP-connections connected to 2 seperate inferfaces on our Sophos XGS 3100 . Once i configured the IPsec profile and policy I stuttered that there is no option to select…

Can anyone share a roadmap update for getting native Azure AD (otherwise now known as Entra ID) authentication for Sophos Connect on XG appliances? The last thread was closed out nearly a year ago: Azure AD authentication for Sophos Connect - Discussions…

Hello, We have an issue where, occasionally, users begin getting a "Failed to Load Connection" error with the Sophos VPN client. We are able to resolve the issue by opening the user portal on the WAN. However, we do not believe this should be necessary…

Hi all, Our customer has two Sophos XG firewalls in two different locations. After Intercept X was removed from the clients and replaced by Windows Defender, the Sophos Connect VPN connection is not stable anymore. First, Sophos Connect is connecting…

We use Sophos Connect vpn for remote employees, but one new employee who is attempting to run the service on a Windows 11 machine is finding that he can enter his credentials and connect just fine, but is subsequently not sending or receiving anything…

Good day, Wonder if anyone can help me. Have a site-to-site tunnel with a remote server. The remote server is connected through a site-to-site tunnel to a different company so I don't have control on the remote side network. Now I am trying to get…

I have been installing SophosConnect 2.2.90 on around 50 Getac G410s most are G4 but a few are G3 which all have windows 11 pro on them. Some of them will make it a few days, some will do this almost every time they reboot... Maybe half haven't done it…

We have autoconnect enabled for users, and used to have MFA (Sophos) enabled. We had to disable MFA as it was causing grief for remote users with flakey Internet (and no other ISP options available). Internet connections would go down for a few seconds…

My company is looking to use the Sophos Connect 2.2 auto-connect feature. We are doing this to push out GPO settings and SCCM updates/settings. We are a remote university with many roaming users who don't talk to our network. My question is the following…

Nach dem Einsatz des neuen SSL-VPN-Clients auf einem Kundengerät kommt es zu Problemen bei der Übertragung von Zeichen mittels Barcode-Scanner auf einem Terminalserver. Beim Einscannen werden die Zeichen/Ziffern zwar richtig erkannt und in die entsprechenden…

If someone also has the problem that the Sophos Connect client doesn't replace the DNS addresses then you've found a bug: "This is known to the Sophos Dev team and is going to be fixed with Sophos Connect 2.3 with ID NCL-1383" If you have a client…

My internet explorer 11 is in version LOG: MSI (c) (58:14) [02:24:17:400]: PROPERTY CHANGE: Adding IEVERSION property. Its value is '11.789.19041.0'.

Hello! So we recently did our cut over from our old firewalls to our new Sophos firewalls. Currently seeing an issue with a laptop that initially said "Service Unavailable" So I went into the services and saw that the Sophos Connect service wasn't enabled…

HI Folks! We were always able to see under Authentication - Users - View Usage the time ranges, when a user was connected with sslvpn or ipsec via sophos connect. Since we updated our cluster from 19.0.2 MR2 to 19.5.3 MR3 we can only see sslvpn usage…

Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…

Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…

We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?

Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…

This one seems to keep rearing it's head... Install went smoothly, yet getting that message when trying to connect. Windows 10 - Version 1511 - Build 10586.420 Sophos Connect - Version 2.2.90.1104 - Confirmed running in services and taskmgr. …

Hi Community, i'm facing a strange problem in a sophos from one of our customers. The SSL VPN Has beenstruggeling with long first loading times in the browser, for example we go to google.com, takes about 40 seconds to load, so i thougth it was a…

Hello, I suddenly facing a problem of connecting with SSL VPN. Can you please help? Below is the log from Sophos Connect Client 2023-08-03 20:39:34 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption…