• DNS Resolution Issues with Sophos Connect

    Christian Garcia N
    Christian Garcia N
    Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client looses profile when changing network

    Stéphane Kamdem
    Stéphane Kamdem
    We are experiencing a very strange effect with the Sophos Connect 2.2.90 client We use SSL VPN connections for users. Users load the profile from the user portal and import it into the client. The connection works fine, but when the user switches networks…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client GPO Installation

    DavidSain
    DavidSain
    I want to deploy Sophos Connect 2.3 to a group of computers before we install the firewall at the site and push the provisioning file. File is easy, but the GPO to install the Connect Client, while applied to the computer, never installs. We have a company…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect updates

    Gib GoDesk
    Gib GoDesk
    Hello, everyone. I would like to hear from you about your experience. Thank you in advance. Sophos version: 19.5.4 I have two questions. First (1) - Our company is going through a name (identity) transition. We are no longer called XYZ but ABC. Our provisioning…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Sophos TAP Adapter unidentified network

    Amine SAHNOUN
    Amine SAHNOUN
    Every time I wanted to connect to a VPN via Sophos connect the connection was established for the first time but then the Sophos TAP Adapter card displayed unidentified network, The temporary solution is to deactivate/activate the card to be able to connect…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN password expired... not using AD for authentication

    Alex Glasener
    Alex Glasener
    Hello, we have a single remote user at our organization using the Remote SSL VPN group. We do not use AD to sync passwords or anything. they are just set by the Admin. He emailed me today saying that his password expired, and he can log-in to the VPN…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN Auto Connect

    Stephen BabuJohnson
    Stephen BabuJohnson
    Hi, One of our customer has Sophos SSL VPN in Sophos XGS Firewall and they are dialing through Sophos Connect Client. Now, they want to auto connect in Windows 11 Pro, when the Laptop power on.. I have gone through some articles and i couldn't get any…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Setup Wizard ended prematurely

    Jiri Zatrepalek
    Jiri Zatrepalek
    Hello I have Paralels Windows machine on MAC and I cannot install Sophos Connect. The message is Sophos Connect Setup Wizard ended prematurely MAC OS SONOMA ver. 14.3 Paralels ver. 19.3.0(54924) Windows11 ver 22H2 Sophos Connect ver. 2.3.0 …
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect v2.3 and SFOS v20 MR1 - SSL VPN - Delayed disconnection

    Jaroslav Faldik
    Jaroslav Faldik
    Hi, With the noon version of Sophos Connect v2.3 against SFOS v20 MR1, I encountered a bug in the delayed disconnection of SSL VPN server-side (XG Sophos firewall). On the client side the connection is already in a disconnected state, but on the firewall…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Comments in SCX files

    Nez_Pottage
    Nez_Pottage
    Hi all, When editing an SCX file for Sophos XG / Connect VPN, is there a way that you can add comments into the file for information, i.e. in a split tunnel config, can we make a note of what the network address / range relates to? Current config…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Failed to install Sophos Connect 2.3.0

    andrew User
    andrew User
    Hi Guys, I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg: Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Installation

    Pradeep
    Pradeep
    Hello All, Recently we are facing issue while installing sophos connect attached snip for your reference .please verify it and provide solution and help me to resolve this issue. Thanks in advance.
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.3 with disabled IPv6 component

    Quallensaft
    Quallensaft
    - upgraded our Windows Connect Clients from 2.2.9 to 2.3 - when now connecting with SSL VPN: The client is connected (all is working) but the state in Sophos Connect will not switch to connected and stays in "is connecting"... -> not possible to disconnect…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.2 scx file gateway_order not working

    EastCoastUser
    EastCoastUser
    I have a Sophos that has a publicly accessible IP address which I will call 47.x.x.x, and this same IP is also publicly reachable via DNS name which I will call myhost.com. I have IPsec set up and working on my Sophos v20 firewall. I have Sophos Client…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • SSLVPN Certificate renewals require re-download?

    ArtL
    ArtL
    I'm aware of the KB that states when it is required to re-download the SSLVPN configuration when changing global settings but it doesn't specify the certificate as one of these things. So what happens if you renew an active certificate before it expires…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN with Sophos Connect with MAC (arm M1 M2 M3 architecture)

    msw_fisit
    msw_fisit
    Hi, we cant geht Sophos Connect Software on a MacBook Pro 2021 macOS 14.4.1 (with M1 Chip) imorting the SSL VPN .opnv Files Error: can't parse the file we tryed to change the Config removing: comp-lzo yes adding: compress lzo according…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect SSL warning message

    Weston Gately
    Weston Gately
    This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure. My Config file looks like this: [ { "gateway": "REDACTED…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Connect: Multi-user Autoprovisioning

    RIWE
    RIWE
    Hi, as we can read in multiple threads, Sophos does not think multi-user devices are important. Sophos Connect with multiple users on the same PC - Discussions - Sophos Firewall - Sophos Community Sophos Connect client multi-user environment: usage…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • REMOTE ACCESS VPN

    Patricio Gómez
    Patricio Gómez
    Hello, good morning, my vpn connect is something strange, apparently when I connect it to my laptop and connect to another network the vpn grabs me, but the users who install the vpn connect, I enter their credentials, it looks like the image, they are…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG VPN mit Sophos Connect 2.2.90 Fehler DNS-Auflösung fehlgeschlagen ...

    mipo
    mipo
    Hallo zusammen, ich muss auf einem neuen Windows 10 Notebook VPN zu einer Sophos XG Firewall mit der Firmware "SFOS 19.5.3 MR-3-Build652" einrichten. Ich habe den Sophos Connect 2.2.90 Client aus dem Benutzerportal und die dazugehörige *.ovpn Datei des…
    • 8 months ago
    • Sophos Firewall
    • German Forum
  • Sophos Connect - SSL VPN not working

    Lennart Siekmann
    Lennart Siekmann
    We are having an Issue with the VPN Connection of a single Client. Users are authenticated via AD, the Sophos Connect Client and Config file was downloaded from the Sophos VPN Portal. When starting the VPN Connection it loads forever until it eventually…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN access condiitonal access (etc like Checkpoint VPN)

    Georg Zoeller
    Georg Zoeller
    Hi everyone, been curious lately, is it possible to have something like checkpoint conditional access (like is windows up to date, is defender/antivius activated and so on) before allowing to the vpn gateway. And im not talking abou ZTNA since that…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Problem mit provisioning file per GPO

    TimFranken
    TimFranken
    Hi, ich stehe gerade vor einem Problem, ich habe alles laut dieser Anleitung eingerichtet und wenn ich die .bat lokal als Admin ausführe funktioniert sie auch einwandfrei. Wenn ich jetzt meinen Rechner neustarte und die GPO greift, sieht es im scgui…
    • 8 months ago
    • Sophos Firewall
    • German Forum
  • Sophos VPN Client - disable autoconnect when in local network

    Kam
    Kam
    Hi all, I'm struggling with setting up Sophos VPN Client on user's Windows computers. What behaviour I expect is to automatically connect when user connects any network except internal LAN/WIFI. So if users is turning on the laptop at home and…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect: MFA box parameter in .ovpn files?

    Quallensaft
    Quallensaft
    Is there any way to activate the MFA box at login in Sophos Connect direct in a .ovpn config (no provisioning)? I guess with provisioning the firewall will also only create a .ovpn config with a parameter for MFA. client dev tun proto udp verify-x509…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
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