We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90 SFOS is 19.5.2 I assume his ISP uses IPv4 sharing / DS-Lite. Nevertheless, when he connects, he is connecting with an IPv4 address and that…

Hello Experts, I would need to change the subnet that is used for remote SSL and wondering what would be the best approach... Trying to find out whether: is it required to reinstall Sophos VPN client/ Sophos connect after this change? if so…

Good day When trying to connect SOPHOS connect , shows error message , DNS resolution for gateway

Hello all. Our company is considering moving to smartcard authentication to converge three different badges we carry for identification. We have a small contingent of workers who currently VPN in using SSL VPN. I have been trying to find any documentation…

Hallo, my question refers to the VPN client 'Sophos Connect' i had to install, sorry if i should post in the wrong Forum but i couldn't find the name here My question is best described with a scenario: User A in Country X is connecting to the work…

Hello, One of my staff working in my company, using a MAC computer, gets the "File Import Error" error when connecting to VPN, the same config file is processed on the device with the windows operating system and it works smoothly, I expect your support…

Hi, i have a customer using a sophos UTM Firewall, now i' have changed the ssl profile to use a different port and now i need to push a new config file. However i'm looking for a more effective way of pushing it perhaps via gpo and sophos connect…

Servus, haben in der Firma eine neue VPN Konfiguration erstellt, die ich nun ausrollen wollte. Bei 99% der Leute funktioniert es Problemlos. Leider ist es bis jetzt 2 mal vorgekommen das das hier passiert ist: (die Anwendung (V: 2.2.90) ist eingefroren…

Hello Sophos users, we can´t install Sophos Connect Version 2.2.90 on a system with Mac (M2 Chips) using Parallels as virtuell windows system. System type: 64-bit operating system, ARM-based processor However, an error message (installation failed…

Hi Team, When a user try to connect the Sophos Connect it is prompting for a 365 password reset , Does any one knows why does it pop up We have sync thing between Sophos XG and 365 , The sync was done few months back and this promt started yesterday…

Moin, wenn ich bei einem User das Profil aus dem Userportal unsere Firewall importiere, verschwindet das Profil nach ein paar Minuten aus dem Programm. Nur wenn ich die Verbindung danach sofort aufbaue und auch benutze ( etwas mehr als eine Stunde…

Ich habe ein komisches Phänomen. Die Benutzer erstellen eine SSL VPN Verbindung mit Sophos Connect (2.2.75 und höher) und verbinden sich danach auf den RDS Terminalserver (full qualified domain name). Beim ersten Verbindungsversuch schlägt die RDP Verbindung…

Boa tarde! alguém pode me auxiliar com esse erro ao tentar instalar o sophos connect

- XGS with SSL VPN activated on LAN zone (or any other zone) that has interfaces with no IP address (LAG, DHCP...) ends with remote entries in SSL VPN configuration file where the IP is missing - the connect client does not check it and interpreting the…

I have an environment that utilizes the Sophos IPSec Client VPN, and the firewall where the VPN is configured is integrated with my AD. Users authenticate through the LDAP port. Currently, when I create new users, they are required to log in to the user…

Dear Community, is there a Way to configure Autoconnect for SSL-VPNs for Sophos Connect? In the OVPN-File generated by the Sophos Firewall there is a LIne saying ";autoconnect" so its seems as there is an Option for that. UNfortunately i can not find…

Hello, I have two sites ( with two XG10 FW running release 18.5.5 MR5 ) and they have an SSL SIte-to-Site conenction established and running fine. When I'm located on the site A, I can access all resources from Site B But, when I'm connected via…

Version: 2.2.90.1104 Is it nomal, that a provisioned connection with multi-gates gets the name "443"? [ { "display_name": "SSL VPN", "gateway_order": "in_order", "gateway": [ "gate1", "gate2" ], "user_portal_port": 443, "otp": true, "2fa": 1, "can_save_credentials…

Clients were connecting fine with Sophos Connect and had their static IP adresses. Suddenly one day it was saying wrong PSK every time I tried to connect. I've checked PSK and many others settings and averything is fine. My SOPHOS XGS2100 has SFOS…

Hi everyone, Since this is my first participation in this forum, I'm sorry that I have to ask what may seem like rookie questions, but i'm blocked with this issue. I have a Sophos XG107, that I plugged to my router on the WAN port (I get this DHCP…

Hello, Have anyone else come across an issue with getting UDP syslogs when connecting via Sophos VPN? We have an issue with getting any UDP traffic to the listening windows application across the Sophos VPN connection. The traffic gets to the machine…

Unfortunately, I had to find the following problems regarding OTP + SSL VPN (for me pretty useless regarding the provision feature): General: - User without (manual) first login (without existing OTP) are not supportet -> no login possible without OTP…

Hello, we have a new XGS 450 and want to roll out our SSLVPN via the provisioningfile. My Problem: We also use the IPSec for our mobile devices and the Provisioningfile imports now both, the SSL and IPSec in the Sophos Connect Client. But I only…

Hello - I've been able to find a few posts with the same issue, however some of them are locked. Most do point to a specific issue with the PC its installed on, but I haven't found any with a solution in it. So - anyone been able to resolve this issue…

XGS136, SFOS 19.5.1 Migrating from old firewall to the XGS. Deploying Sophos Connect with .OVPN files. Examining the OVPN file and connection logs, it appears Connect tries each of 3 IPs listed at the bottom (Interfaces on WAN, LAN1 and LAN2) until…