Good morning friends of the community, I'm new to sophos firewall. I need your help for this error when connecting a vpn When importing the Sophos Connect_1.4_(IPsec).pkg file, it gives me the following message: sophos connect_1.4_(IPsec…

Been searching around google and discussions in Sophos Community and cannot find the answer for my issue. I'm having one user using Sophos Connect who can successfully sign into Connect through the connection file. However they are not able to access…

Hello Community members, Hope everyone is doing well at their end. It was working fine earlier and now I am getting an error while connecting Sophos Connect VPN i.e. Policy Mismatch Error. Import a new policy for this connection. As per the…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read is in the Beta stage scripting…

Hallo, ich habe hier eine Sophos XG, FW 18.6, 2 Lan-Subnets, ein WAN-Port; Es soll nun ein 3 Subnet für die Clients (Sophos Connect - IPSec) erreichbar werden, welches über eine Site2Site Verbindung angesprochen wird. d.h ich habe das Subnet als…

Hello, I'm using XGS2300 (SFOS 19.5.1 MR-1-Build278), sophos connect 2.2.90.1104 with latest pattern updates (Sophos Connect - 2.2.090 and SSL VPN clients - 1.0.009). I have set up SSL VPN remote access with microsoft Azure MFA and nps server. The connection…

Had a few Win10 clients recently that received that error when they tried to establish the SSL VPN connection. The issue could be resolved by a client restart. As I've never seen that error, can you please describe what it means? The log looks like…

Planning roll out of Sophos Connect 2.2 for an SSL VPN against an XGS135, v19.5.1 MR1. Description of check_remote_availability in the .pro file is vague in Provisioning file - Sophos Firewall : " Performs a remote availability check at connection startup…

Hi, Good day. Is there a way to save user credentials using SCCLI? Because from documentation, it provide us option to clear credentials. support.sophos.com/.../KB-000038531 It provides option to automatically save user credentials from Sophos…

I have tried running Sophos Cnnect on my MBP Ventura 13.3 but it won't even open. Nothing appears after I double click it. Is this a known bug? I can get OpenVPN to get through but was hoping to use connect at some point

Hello everybody, I'm trying to enter into a VPN from Sophos but I haven't been able. I'm new in this technology and that's why I'm not sure what else is missing First of all I tried to access to a VPN through openvpn like the one in this video 1.…

We've been working on improving the Sophos SSL VPN performance for a client (seemingly getting half the throughput of their previous SonicWall appliance). We eventually narrowed down that our SSL VPN settings for encryption don't seem to be applied correctly…

Reopening this discussion: Sophos Connect Not Creating Config Folder because the answer is NOT correct. This faulty installer has NEVER, and I mean N-E-V-E-R created a "config" folder in ANY, and I mean absolutely ANY customers PC, ever, no matter what…

I've found two other reports of this in the forum, both less than a year old, and both threads were locked without a solution. So, I'll try again. We have one user who is having a problem with the user interface in Sophos Connect. There is no formatting…

Since our company upgraded trom 2.2.75 to 2.2.90 this is a known issue here. The client needs to be reinstalled then. This has only been a very rare issue with the old version. Has Sophos identified the cause yet? Any fixes in the pipeline? …

i would like to use GPO for my client user,also i reference the script via GPO but this is not fit to me, could someone can help me to depoly sophos connect via GPO without script, Many thanks.

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Sophos Connect Provisioning…

Hi, as you know, there a new Sophos connect version 2.2.9 MSI package. I have download it and want to deploy it. At the time is the old version 2.2.7 installed. If I deploy the MSI Package with msiexec.exe /i "d:\VPNt2290.msi" /QN It appears…

We've moved to Sophos Connect and have found that some of our users are losing their connections in the app. For instance, as part of a software deployment, we will push Sophos Connect and the Provisioning File to the client with an automatic import…

Hi, i got an issue with a Windows 11 client. The Sophos Connect client using an existing IPsecVPN connection doesnt connect anymore. On investigation i figured out, that the client connects one time after reboot - if i disconnect the session and…

I have users who are using Sophos Connect 2.2.90 to establish a connection to the firewall. The authentication step is VERY slow, but they eventually connect. The problem is this: when they disconnect using the DISCONNECT button in Sophos Connect, they…

Merhaba, Uzak bir bilgisayardan SSL VPN ile Sophos güvenlik duvarına bağlandıktan sonra AD sunucuma erişemiyorum ve ping atamıyorum. ancak aynı ağdaki farklı bilgisayarlara ping atabilirim AD sunucum yerel ağımda çok iyi çalışıyor ve ping gitti…

I am trying to setup the Sophos Connect client as a published application via group policy. When I add the MSI it says the installer is for the Chinese language. I have deployed lots of msi applications before, but never encountered this. It will not…

Hey everyone :-) I am trying to establish a remote client IPSec ( or SSLVPN I don't care) connection for users behind an ISP Router. or in other words Internet (Public Adress ) ISP Router (internal adress) Sophos This already ran on an older XG Version…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Pre-requisites Editing SSL…