• Sophos connect_2.3.2- installation issue.

    Ahmad
    Ahmad
    hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB
    • 5 days ago
    • Sophos Firewall
    • Discussions
  • Sophos SSL VPN not using first gateway

    Werner Smit
    Werner Smit
    Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…
    • 13 days ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect won't function without VPN Portal enabled.

    Josh Rogalski
    Josh Rogalski
    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SSl VPN

    Vanja Hornjak
    Vanja Hornjak
    Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • VPN Resolve Error

    Revan
    Revan
    Hallo, seit ein paar Tagen habe ich Probleme mit dem SSL VPN. Ich habe es mit OpenVPN Connect und mit dem Sophos Connect Client probiert. Der Sophos Client sagt mir das er die DNS-Adresse nicht auflösen kann, OpenVPN gibt auch einen Resolve Error…
    • 1 month ago
    • Sophos Firewall
    • German Forum
  • Disconnect after 30600 Seconds, but cannot find this value

    Gerald Werner
    Gerald Werner
    We use Remote acces VPN with our XGS2100 (SFOS 20.0.2 MR-2-Build378) and Sophos Connect client. All VPN Connections disconnect after 30600 seconds oder 8,5 hours. In the Profile we do not have any lifetime or margin set to this value. Phase 1 Key…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SOLVED: Sophos Connect broken after Windows Update 2024-08 - Service not available

    Ingomar Schmickl
    Ingomar Schmickl
    Hello community, since installation of Windows Updates - "KB5041580" ( https://support.microsoft.com/en-us/topic/august-13-2024-kb5041580-os-builds-19044-4780-and-19045-4780-2ef55b0d-bb01-41c8-8629-4146929792ad ) on Windows 10 22H2 and - "KB5041585…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VPN

    Administrador Homoterapia
    Administrador Homoterapia
    Ola boa noite, tenho 2 firewall configurado em Tunel RED,Dentro da rede consigo enchergar a rede do outro Firewall , mais quando estou em rede externa, e uso a VPN Sophos connect client, so consigo ping em uma rede, nao consigo da outra, quero acessar…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Policy Mis-Match Error on Sophos VPN Client.

    Muhammad Jahanzaib
    Muhammad Jahanzaib
    Hello, we are using Sohpos XG virtual firewall to connect VPN, it was working fine till few days before. Now on connecting we are observing error which states that "Policy mismatch error. Import a new policy for this connection." Please note that applied…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect options (Provisionig file)

    seroal
    seroal
    Hi team, is it possible with Sophos Openconnect to only execute the Logon Script after successful vpn connection (using the .pro file)? Or is it also possible to run any custom script or command? I read the articles and if I did understand correct…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Provisioning File Userauthentification error

    IT Hoschi
    IT Hoschi
    Hello, we build a Sophos Connect Provisioning File for our XGS 3300 on FW 20MR1. We have the following Problem. If the Users "starts" the provisioning File and Enter his Credentials for log in, he gets an UserAuthentification error - with the Correct…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Implementation of provisioning + OTP in Sophos Connect client

    seroal
    seroal
    Hi there, I´m refering to this thread: Unsatisfactory implementation of provisioning + OTP in Sophos Connect client Is it still not possible to SETUP OTP during first Sophos Connect Login? Is it still necessary to have all users connecting to…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Windows on ARM CPU support

    Matt Bender
    Matt Bender
    Testing Microsoft Copilot+ Windows 11 laptops based on Qualcomm Snapdragon ARM CPU - Lenovo ThinkPad T14s G6 snapdragon in my case. I have seen old forums mention that ARM support was in the backlog for Sophos Connect. I suspect this question will come…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN: Profile Disappears When Switching User Session

    Raphael Alganes
    Raphael Alganes

    Table Of Contents:
    • Overview
    • Steps to Reproduce
    • Workaround

    Overview: 

    When users switch sessions on the same computer, the imported configuration profile disappears (NCL-1621).  This is currently observed under Windows 10/11 OS using Local or AD account…

    • 3 months ago
    • Sophos Firewall
    • Guides
  • Sophos Connect 2.3 MR1 iPSec DNS problems but SSL OK

    StefanS
    StefanS
    Hi there, After the firmware update to SFOS 20.0.1 MR-1-Build342, we have rolled out the Sophos Connect Client v2.3.1. It turns out that DNS resolution does not work with IPsec. It looks like the wrong DNS servers are being entered here (ipv6). With SSL…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • VPN-Verbindungsprobleme

    Christian Atteneder
    Christian Atteneder
    Grüß Euch! Wir haben hier aus heiterem Himmel ein seltsames VPN-Verbindungsproblem, mit glücklicherweise vorerst nur einem Benutzer. Am Abend ging es noch, in der Früh des nächsten Tages hat er berichtet, dass er im Home-Office keine VPN-Verbindung…
    • 4 months ago
    • Sophos Firewall
    • German Forum
  • TAP - Adapter Windows hat nur 100 mBit - Connect

    CS ER
    CS ER
    Hallo allerseits, es geht um eine Client2Site Verbindung, die funktioniert soweit gut, aber die Bandbreite reicht nicht. Die Gegenstelle (Sophos XGS3200) würde 1Gbit annehmen. In den Netzwerkadapter Einstellungen ist die MTU auf 1400 limitiert. …
    • 4 months ago
    • Sophos Firewall
    • German Forum
  • Request for Assistance: Upgrading Sophos Connect via Group Policy (GPO)

    Prateek Singhal
    Prateek Singhal
    Dear Community Members, I am immensely grateful for being part of this wonderful community. Could someone kindly provide guidance on how to upgrade SophosConnect_2.2.90.msi to SophosConnect_2.3.0.msi using Group Policy (GPO)? Alternatively, if there is…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect SSLVPN Service Unavailable - Only on some Windows Profiles, regular fixes don't work

    ArtL
    ArtL
    I'm dealing with two stubborn workstations that are giving the "Service Unavailable" error in Sophos Connect when used with SSLVPN. This is a brand new deployment, everything is fresh. The services appear fine and if I switch the Windows user to a different…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Desinstalación Forzada de SSL VPN Sophos (Semáforo)

    Soporte Sisbler
    Soporte Sisbler
    Buenas tardes, Me pueden ayudar por favor con algún comando o instrucción para forzar la desinstalación de la VPN "SSL VPN Sophos (Semáforo)" de forma desatendida (Remota) en 150 equipos para luego actualizar e instalar a Sophos Connect, Muchas gracias…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos connect

    Support Ipsilan
    Support Ipsilan
    Hello, we are doing a migration from old XG330 to a XGS3300 I have a question regarding the sophos connect client, which is currently used with the XG. the current sophos client is openvpn 2.3.8 The new one is in version 2.3, but, do we have a…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos VPN Client Zugangsdaten Probleme Mac

    David Schmidt
    David Schmidt
    Hallo, ich habe einen aktuelles Macbook Pro und mir über unsere Sophos User Seite die Client Installationsdatei und die Config heruntergeladen. Wenn ich die Config importieren möchte kommt immer Fehler beim importieren. Auf einem Windows PC mit…
    • 4 months ago
    • Sophos Firewall
    • German Forum
  • DNS resolution over VPN issue when LLMNR is disabled - Sophos Conect 2.3

    SteffenDutschke
    SteffenDutschke
    I have the same problem as described in the following post: RE: LLMNR disabled - DNS resolution no longer works over VPN I have now updated to 20v1 MR1 and installed the current Connect Client. Unfortunately, the error is still not fixed with Sophos…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • DNS Resolution Issues with Sophos Connect

    Christian Garcia N
    Christian Garcia N
    Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client looses profile when changing network

    Stéphane Kamdem
    Stéphane Kamdem
    We are experiencing a very strange effect with the Sophos Connect 2.2.90 client We use SSL VPN connections for users. Users load the profile from the user portal and import it into the client. The connection works fine, but when the user switches networks…
    • 4 months ago
    • Sophos Firewall
    • Discussions
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