Hi all, I updated our virtual test-UTM to the latest V9.711 and tried the new Sophos Connect client on macOS because we have a few customers with Macs. When importing the config-file (.ovpn) from the user-portal I get this error (my translation):…

like written in description: just an other ConnectClient Password issue: it does not support a password containing \ Tested it with SSLVPN. VPN Authentication hangs just up "authenticating"

Hi Are there any further plans to allow multiple DNS suffixes on the SSLVPN connect client configuration? I have seen a post from around a year ago stating this wasnt yet available. This would be really useful as we migrate customers from AnyConnect…

Hi, It has been observed that the authentication to SSL VPN using Sc 2.2 fails on first attempt after configuring SSL VPN using Provisioning file, in the second attempt SC 2.2 shows the authentication username and password form with captcha and then…

Hello all, we have following problem: When we import two .ovpn configs which connect to the same network, but with different credentials and certificates, on the same device, they get overwritten once we import the second one. Even when we rename…

our customer uses Sophos Connect 2.1.20.0309 and SSLVPN. frequently clients are unable to mount there network shares after vpn conneciton is established. investigation showed that DNS is a possible root cause for the issue, as a manual "ipconfig …

Is this documented anywhere because I can't find anything? In particular, I'm interested in what DH Groups, Encryption and Authentication protocols are supported in Sophos Coonect 2.1 for IPsec and SSL VPN connections.

Hi, I had XGS 330 sophos firewall and having issue when connected to the SSLVPN IPSec remotes access (Sophos Connect VPN Client (.scx)). The Sophos connect show connection establsih (connected) but when try to ping to the server it shows timeout and…

Hi all, I've setup an IPsec Client Connect client as I'm migrating our users from the SSL VPN client we've used previously. Everything is working fine with regard to reaching the clients from our LANs and the reverse however I can't reach the SSL VPN…

I have an existing xg450 firewall It was already pre-configured for SSL / IPSec VPN connection for the "company users" I want to create a SSL/IPSec client VPN connection to this firewall from a "non-company user" Using "different public IP address…

I'm using sophos connect for remote connection. We prefer IPSec, however it renders useless when the isp link is Chingis for fails. So I was wondering if I can configure the client with both IPSec & SSL profiles and then connect using ssl whenever IPSec…

Hi I have a virtual XG with v18 up to date OS that has two SSLVPN profiles configured. One that is split tunnelling, the other that has the "default gateway" enabled. I setup the 2.1 Connect client to connect to either profile and they both work as…

Hi, I have SSL VPN and IPSec Remote Access configured for the same user but when I am trying to use provisioning file it is only provisioning SSLVPN profile. Not pulling IPSEC Remote access profile at all. When manually export the IPsec Remote access…

So I have kind of a weird one. We were using IPSec for endpoint user VPN access and we recently switched to SSL VPN. We are using the Sophos Connect 2.1 client and created a brand new .pro file for the SSL VPN connection. We turned off IPSec remote access…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read is in the Beta stage scripting…

I've installed Sophos Connect and double clicked a ,pro file I've created, and I'm getting the following error when I try to connect: And the connection sits at: Any help would really be appreciated! Thanks

Hi, I am currently running 17.5.12 MR-12 with remote users using SSL VPN over a single WAN connection. Clients connect with the Sophos SSL VPN Client and everything works great. We installed a new fiber circuit and I need to migrate about 70 remote…

The initial versions of Sophos Connect were having issues with installation on Win 8.1 and then was fixed in a newer version of it but now when we are testing out to use the SSL VPN connection through the Sophos Connect Client it is giving us an error…

Hello, In v.18, I have configured SSL Remote access fine. We need to provide IPSec Remote access too, I can connect fine via Connect Client, but I do not have any access to internal network. I have one VPN > LAN rule for SSL VPN, do I have to create…

Hello, If you have SSL VPN and IPSec RemoteAccess configured. both for different users, All users get both connection profiles loaded in the Sophos Connect client via the provisioning file. I opened up a ticket numberr is 03743844

We have been successfully using the SSL-VPN client for authenticating to our XG firewall. We are now trying to implement DUO MFA for this, and are looking into the Sophos Connect 2.0 with SSL client, as that appears to be more suited than SSL-VPN. After…

New XG firewall 230 set up and I am not able to see the Sophos Connect Client tab under Configure > VPN Under System > Backup & firmware > Pattern updates it shows This firewall is using 18MR4 and I check another firewall on the same version and it…

Has anyone seen an issue where when using SSL on the new Sophos Connect 2.0 client, the client connects the VPN tunnel and traffic passes, but the Sophos Connect client never updates to show a successful connection? It was working across 50 or so Win10…

Hi All, We're currently piloting on small base with Sophos connect 2.0 (2.0.34) and XG 125 ( SFOS 18.0.1 MR-1-Build396). I'm quite happy with the new client and the possibility to deploy the client (Msi) and the .pro file! Keep up the good work. But…

I see that since the release of Sophos Connect 2.0 in the Sophos documentation published since October 2020 in some places the use of SSL VPN connections is recommended and in other places IPSec VPN connections (I mean VPN connections for Windows PC)…