hi, i am trying to install SOPHOS connect but it is not being installed. detail is given below: Sophos connect_2.3.2-VPN.msi Microsoft Surface Laptop, 7th Edition Processor: Snapdragon(R) x 12 Core X1E80100 @ 3.40 GHz 3.42 GHz installed RAM: 16GB

Good Day, We have a remote SSL VPN setup for Sophos Connect clients to remote into our network when working from home. We have two GWs Primary GW1: IP:154.x.x.x Backup GW2: IP:105.x.x.x One user is currently experiencing issues with their ISP…

We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…

Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup google.com while connected to the VPN, the…

This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure. My Config file looks like this: [ { "gateway": "REDACTED…

Hi everyone, been curious lately, is it possible to have something like checkpoint conditional access (like is windows up to date, is defender/antivius activated and so on) before allowing to the vpn gateway. And im not talking abou ZTNA since that…

I have a firewall that has a public IP address of 22.22.22.22 When I connect via SSLVPN with FULL tunnel, the Sophos Connect client adds a static route to 22.22.22.22 through the local clients firewall/internet, but routes all OTHER traffic over the…

My internet explorer 11 is in version LOG: MSI (c) (58:14) [02:24:17:400]: PROPERTY CHANGE: Adding IEVERSION property. Its value is '11.789.19041.0'.

Hi, i have a customer using a sophos UTM Firewall, now i' have changed the ssl profile to use a different port and now i need to push a new config file. However i'm looking for a more effective way of pushing it perhaps via gpo and sophos connect…

Been searching around google and discussions in Sophos Community and cannot find the answer for my issue. I'm having one user using Sophos Connect who can successfully sign into Connect through the connection file. However they are not able to access…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Pre-requisites Editing SSL…

Hi Sophos Community, We've switched from using the SSL VPN client to Sophos Connect. All configurations used for SSL VPN via the old client are now used with Sophos Connect. For the most part everything has gone smoothly, only now some actions…

Bom dia pessoal Tenho um notebook que tem o Windows 8.1 e ele nao conecta a VPN. Alguem ja passou por isso ? Sabem como resolver ?

Trying to lab up and describe an upgrade process (outage windows and user impact) for some firewalls. I have 2 XG310s in HA and have done the following: 1. Assigned static LAN and WAN addresses; added LAN2LAN rule (with lan/vpn source to lan/vpn dest…

I am trying to get a client connected on the SOPHOS connect but every time I try to import the files I get an error. Can anyone please assist me in trying to fix this issue with the ovpn import file. Thanks

XG firmware: SFOS 19.0.1 MR-1-Build365 Users running the legacy SSL VPN client are seemingly ok. This is only affecting 2 users using Sophos Connect. The VPN doesn't show as disconnected to the end user but I can see termination entries in the SSL…

Hello, Recently I have rolled out SSL-VPN solutions for several clients, all of them are complaining about the inability to save their passwords and state that the Sophos client is very user-unfriendly. I agree in this and want a solution. MFA is…

I've been having a problem where Sophos disconnects brand new dell laptops. Every time I factory reset them (Clean installation of Windows) Connection is established and it doesn't disconnect. This is what I found in the SSL VPN log: 2022-10-16 18:03…

Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…

Hello, we have a peculiar effect. We received a username/password error from AD when using SSL RAS VPN. IPSec-RAS-VPN and user portal work. We tried the "old" open vpn client and connect 2.2.xx We chose a very simple password: Kxxxxxxx45#... to no avail…

Dear All, With new client Sophos Connect, VPN got disconnected while user is working. With old client it's working perfectly fine. Now with all users i have to install old client and copy the their config file to old client. is their any solution…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read is in the Beta stage scripting…

Hi Are there any further plans to allow multiple DNS suffixes on the SSLVPN connect client configuration? I have seen a post from around a year ago stating this wasnt yet available. This would be really useful as we migrate customers from AnyConnect…

Hi, It has been observed that the authentication to SSL VPN using Sc 2.2 fails on first attempt after configuring SSL VPN using Provisioning file, in the second attempt SC 2.2 shows the authentication username and password form with captcha and then…