• Logs results for deploying Sophos AV through Zenworks application

    Nomfundo Sindane
    Nomfundo Sindane
    2024-10-09T10:57:58.328Z [28444:19396] I Begin IProductSetup2::Install for CRT 2024-10-09T10:57:58.330Z [28444:19396] A Constructing installer for CRT 2024-10-09T10:57:58.330Z [28444:19396] I Running: CRT installer 2024-10-09T10:57:58.330Z [28444:19396…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Cleaning AD of old Sophos installations

    Fred_B
    Fred_B
    We have used Sophos for a long time and as a result our Windows AD is littered with old Sophos users and groups that are no longer used. In the past we used Sophos SAV, Enterprise Library, Puremessage and SQL DB. Currently we use Sophos Central, Endpoint…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Protected devices/users

    Josefina Frutos
    Josefina Frutos
    Hi! I wanted to know if there is a way to download the list of users and the serial numbers of the computers assigned to them. From what I've seen in the reports section, it doesn't allow modifying the columns. Do you know if it's possible to download…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Remove Container Policy from devices

    CraigLloyd
    CraigLloyd
    As Sophos have now deprecated Sophos Container, Sophos Email apps etc as of Dec 2023. How do we remove the unnecessary Container Policies from our devices? I've tried to un-assigning the policy like other policies but this one is not available to…
    • 2 months ago
    • Sophos Mobile
    • Discussions
  • Intercept X and Proton VPN alert problem

    Darrell Chamberlain
    Darrell Chamberlain
    I have been using Intercept X free version on my android phone for over a year without any problems. Over the weekend I installed Proton VPN on all my devices including my android phone. I now, daily, receive an alert by Intercept X to say my Proton…
    • 2 months ago
    • Sophos Mobile
    • Discussions
  • IOS device enrollment Error

    @Kens-Ke
    @Kens-Ke
    Hello, I have an issue with the iOS User Enrollment for user owned devices, used for corporate purposes. The devices are marked as not compliant with the message "No screen lock set", even with multiple security features in place. When I enroll…
    • 2 months ago
    • Sophos Mobile
    • Discussions
  • Need command to identify BitLocker is managed by Sophos Encryption on the PC itself

    ArtL
    ArtL
    I have identified a problem with Sophos Encryption, and I need to do a validation before bringing it up with Support as an issue. I can run a powershell command (as seen below) to find the encryption status however it doesn't tell me that it was Sophos…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • MacOS Agent Deployment via Intune - Allowing System Extensions

    Jason Bristow
    Jason Bristow
    Hello, I am looking for help with deploying Sophos Endpoint to MacOS via Intune. Specifically, I would like help configuring the configuration profile to set the permissions for: Full Disk Access system extensions notifications You have…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Application Control Policy Not Working

    ptho
    ptho
    Hi Sophos, I can't get the Application Control policy to block Proxy / VPN Tools. I've tried to edit the Base Policy as well as create a new policy and neither seem to work. See the attached image. I have tried selecting all VPN / Proxt Tool objects…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Intercept X endpoint on server incorrectly using real time scanning on Class B 172 internal IP addresses

    Tim Nightingale
    Tim Nightingale
    I have a customer environment where the server has multiple NICs and IP addresses. The client stores very large video files on the server. Each recording studio has a dedicated 10GBps LAN link to the server and each is on a 172.19.x.x/24 Class B internal…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint performance recommendations?

    David Kucera
    David Kucera
    Hi, we are a new partner coming from an ESET ecosystem, looking to replace it with Sophos for our customers, since we are using XGS and it makes sense to integrate Endpoint as well. While testing Intercept X in our environment first, my developers…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • beach ball on mac on logon screen

    Sophos User1175
    Sophos User1175
    hi all, got a weird problem on a mac when joined to the domain and sophos is installed and all sophos services are up and running on sophos central and on the local mac i get both green tick so i know sophos is installed/running and happy but as…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint causing network to disconnect when transitioning from wired / wireless

    OtherUTMGuy
    OtherUTMGuy
    Sophos Endpoint running reliably in our environment for 5-ish years. There is a message / cache server on-prem that supports our clients, and we've had no major issues. All Dell Latitude / OptiPlex equipment. In this specific example, I'm using a Latitude…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Now Available! Passkey Authentication for Sophos Central

    jonathan_jesse
    jonathan_jesse
    At Sophos, our mission is to provide industry-leading cybersecurity solutions that not only protect your business but also afford a simple, streamlined user experience. In line with this commitment, we are thrilled to announce that Sophos Central will…
    • 1 month ago
    • Sophos Central
    • Release Notes & News
  • Firewall has not contacted Sophos Central for the past 5 minutes

    Color Química
    Color Química
    Hello I am with this issue in my Sophos Central. This happen sometime. Whats is this issue? How i can resolve?
    • 2 months ago
    • Sophos Central
    • Discussions
  • New Techvids Release - Sophos Central: Endpoint Migration with Sophos API

    New Techvids Release - Sophos Central: Endpoint Migration with Sophos API

    Sophos
    Sophos
    In this video, we walk you through migrating endpoints between Sophos Central accounts using the Sophos API. Learn how to prepare your devices by creating API credentials, enabling Device Migration in Sophos Central, and authenticating with the new credentials…
    • 2 months ago
    • Sophos Endpoint
    • Release Notes & News
  • Sophos Central backup

    Damian Kowalik
    Damian Kowalik
    Hello there, I'd like to know how I can enable backup in Sophos Central so that we can back up our policies, events (generated by our endpoints), and anything else that has been saved within Sophos. Any help much appreciated. Kind regards, …
    • Answered
    • 2 months ago
    • Sophos Central
    • Discussions
  • How query 35 Sub-Estates from Sophos Central Intercept X Advanced

    volpedan
    volpedan
    Hi Community, I would like to be able to query the Sophos Sub-Estates db with SQL. I read that there is Live Discover service for queries, but I wonder if it can be purchased with a separate license. Otherwise, I would like to know a way to connect…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • please add a search within the Authenticator in the App

    LHerzog
    LHerzog
    We're using the Intercept X app as successor of the old Sophos Authenticator app. Mostly for VPN access OTP. In that case the users have no issues. Plenty other users now use the app to store dozens of OTPs for a bunch of services. In this case it…
    • 2 months ago
    • Sophos Mobile
    • Discussions
  • Deduplicated devices

    Fernando_Munoz
    Fernando_Munoz
    I have 3 devices with the same name, 2 of them were "deduplicated" according to my sophos central events, they still share the same name but the last activity of one of them was two weeks ago, is it safe to delete the one I know doesn´t have any activity…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • How is the location of a sensor/endpoint determined?

    ptho
    ptho
    Hi Sophos, On the Sensor Location pane of the dashboard I have an Endpoint showing as being in a country I wouldn't expect it to be. I'm not immediately concerned with the above fact, but I'm interested in knowing how Sophos calculates the location…
    • Answered
    • 2 months ago
    • Sophos Central
    • Discussions
  • Alert - WIN-INI-PRC-VEEAM-BACKUP-SUSP-CHILD-PROCESS-1

    Gleison Lichtenfels
    Gleison Lichtenfels
    Hello everyone, Is anyone else getting "High-Risk" detections " WIN-INI-PRC-VEEAM-BACKUP-SUSP-CHILD-PROCESS-1 " from Veeam Backup and Replication? Parent Command Line: "C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Service…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • ERR_SSL_VERSION_OR_CIPHER_MISMATCH - no certificate in browsers on a LAN

    Eddy_Appels
    Eddy_Appels
    Hi, We have a customer that has a Sophos XGS126 running SFOS 20.0.0 GA-Build222. and they also have Sophos Endpoint on clients and servers (all Windows). They have an external website that they can't reach and where they get this error in the (any…
    • 2 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central

    md_mosaddak
    md_mosaddak
    I've a sophos central account without subscription. But I want to use my email address another central account add user role as like as super admin. Is that possible? If possible, How to deploy this?
    • Answered
    • 2 months ago
    • Sophos Central
    • Discussions
  • ScanD not running on mac

    Sophos User1175
    Sophos User1175
    hi all, installed sophos endpoint multiple times but i get the same thing everytime, the service ScanD is not running I have disabled SIP so sophos can install unsigned drivers which has worked as before SIP was enabled it was blocking the "network…
    • Answered
    • 2 months ago
    • Sophos Endpoint
    • Discussions
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