hi all, installed sophos endpoint multiple times but i get the same thing everytime, the service ScanD is not running I have disabled SIP so sophos can install unsigned drivers which has worked as before SIP was enabled it was blocking the "network…

hi all, how would i remove sophos endpoint on a mac please without knowing the tamper code, as when i go on sophos central i cant get the macs tamper code as it hasnt registered the mac, so theres no way of finding the tamper code thanks, rob

(Browser-Specific): Threat Protection policies only detects malwares in Firefox when accessing the eicar website but failed to detect it using Chrome. also, what is this behavior, it keeps detecting the malware, cleans it, but never kills the sophos_hips_test…

I want to make a report of detection from sophos central, but there is no such a button to export those kind of data. I need 'detection rule', 'date', 'category', 'severity' contents in this report. Someone know how to make this kind of report…

Buenos Día comunidad, Alguien sabe ¿cuál es la diferencia entre ID de modelo e ID de instancia? al crear excepción de periféricos . Muchas gracias.

Veeam B&R version 12.2.0.334 keeps failing unless I disable/override Real Time Scanning > Files. We have put in place all relevant exception rules that I can find on the Sophos support portal but I find I'm still having issues caused by the RTS. …

Hi, We have a Sophos Intercept-X user that has problems running End of Month reports via Excel in a certain CRM application. He is the only user requiring this functionality. We have tracked the issue down to being a .XLL (I assume that is an Excel…

Hi, we use Sophos on MAC's and i have some questions........ * We have a group calles MACs. When we install Sophos on a MAC is it possible to auto assign to this group? * Is it possible to create scopes? E.g. that our MAC admin only can administrate…

Hello, we decided to activate the file protection option in Sophos Device Encryption. What type of encryption is being used within the HTML5 Containers ? BR

Hi, Is there any option to detect internal network port scans from within the network or networks? Like for example using nmap or netcat or others from inside the local network, not from a wan source. I'm posting this in endpoint as well. Thanks…

Quero realizar remover o sophos endpoint em 750 deskotp nao estou conseguindo realizar pela GPO e nem via bat favor poderia me ajudar

Hi all, We have the Zero day protection enabled in the firewall, however the same feature is not available in the Sophos end user agent, What will the difference if any laptop with Sophos end point connected to public network under the Sophos firewall…

Hi all, i've got a false-positive outbreak detected on one fileserver. There're around 100 Items in Quarantine - alerts spread over 6 pages in Events-Section in central. i went through that list multiple times but was able to release 95 elements from…

Hello Team, One of my clients is using Sophos Intercept X Advanced, and they are facing an issue where changes made in the Sophos Central console are not reflecting on the employee's machine. kindly find the screenshot for your references…

I have a problem with Veeam backup agent with Sophos Endpoint Agent installed If I uninstall Sophos Endpoint I am able to backup the PC. If Sophos is installed it is blocked. I assume this is a matter of somehow unblocking the app or opening some…

Has anybody seen Sophos Intercept X with XDR affecting the drawing of icons in a Finder window on a Mac when connected to a Windows server? I have Enable Real-time Scanning On but Remote files is set to Off on a Mac policy.

Recently, it was found that someone frequently tried to log in to our webpage background, but failed, after several days of investigation The company found out internally that the browser data was stolen, and then found that the cookieguard module was…

Dear members I hope this email finds you well. I would like to inquire if Sophos offers any remote wipe functionality for laptops in case of loss or theft. If so, could you provide more details on how this feature works and its requirements? Thank…

Hi, Anyone knows how to configure Sophos DLP, or other tool, to check fields To, CC, Bcc for existing multiple external domains? Example: TO: cccc@gmail.com;bbbbb@hotmail.com In cases when more than one external domain is fond, stop to send e-mail…

Hi guys, Is it possible to block certain files when they are executed? For example, block all .EXE files when they are clicked

When modifying one of our custom roles in Sophos Central for our IT Helpdesk staff, we wanted to allow one of them to do a directory sync from within "Directory Service" under the the e-mail protection settings. When I grant the custom role "Full" access…

Endpoint appears as malicious behavior, but shouldn't detecting c2 be the purview of IPS? Why is it showing malicious behavior? Or is the ips module already involved?

Hi is there a managed exclusion List for the Endpoint SSL/TLS Decryption module? I only found the possibility to add custom URLs as exclusion. We use Sophos Firewall as well and there is the URL Group " Managed TLS exclusion list" with a bunch of…

The web anti-virus detection logs are written in the IPS logs at .....

Can we add CIXA for 20 user license and Cixa xdr for 30 user in one Sophos central portal