Hi
I am trying to login to Sophos Central to deploy my new XGS-118. However, my password for Sophos Central has misplaced and i tried to use the rest password option but i keep on getting an error message saying "Authentication Failed. Please Check…
Several computers have the alert 'Memory_1b (mem/xworm-a)'. It Says Manual malware cleanup required: 'Memory_1b (mem/xworm-a)' at 'c:\Program Files\Sophos\Sophos UI\Sophos UI.exe'.
The following are the details of the alerts.
Detection type: Behavioral…
I think it would be nicer to have much shorter license names in Sophos Central.
E.g instead of "Central Managed Detection and Response Complete" somethink more like "MDR with Intercept X".
Hi,
I manage many end-customers. Some have only XGS firewalls, others have XGS + InterceptX. I find it very time consuming switching among them, from one Sophos Central to the other. And many times when I close Sophos Central Dashboadr of one customer…
Hello everyone,
For months now, I, along with Sophos Support, have been trying to solve the following problem.
We want to use Sophos Wireless in combination with Sophos Mobile and Sophos XDR (or the Sophos Mobile App with Heartbeat) as advertised…
Hi
When I enable the "Prevent malicious network traffic with packet inspection (IPS)", the Microsoft Global Acces stop working (microsoft ztna).
Anyone knows why?
Shay
I'm encountering an issue with Sophos Central where, after logging in during the morning, I receive an HTTP ERROR 401 when trying to access the Partner Dashboard later in the afternoon. The error message states: “This page isn’t working. If the problem…
I wanted to test GIMP 3.0 RC1 but Sophos always blocks the start
It then shows: averted harmful behaviour 'Lockdown'
Gimp installer link: download.gimp.org/.../gimp-3.0.0-RC1-setup.exe
Is it expected, that the MDR dashboard loads instead of the Central main dashboard, when you click on the Sophos Logo top left side?
I always find it confusing because I expect Central Overview:
would like to understand when manual cleanup is needed via API events/alerts alone
this field in API events/alerts I am not clear on:
Event::Endpoint::CorePuaClean 'result'
API RESULT UNDERSTOOD:
{"items":[{"descriptor":"C:\\Users\\SOMEUSERNAME…
We have an MDR virtual appliance deployed. We are looking at installing physical MDR "mini-servers" at other sites. We haven't been able to find any information related to this. Is this an option? Any related advice or best practices for deploying these…
Hi Support,
I am unable to log in to my Sophos central account, my username and Password are correct but after entering the web portal ask verification code. Unfortunately, I never received this code in my email. Secondly, when I tried to change the…
Hi,
I am considering to replace existing Endpoint Security products (Webroot, ESET and Panda) with Sophos Intercept X on a dozen of customers. They all run Windows AD environment, most of clients are desktops in local domain. Is there any reliable automtion…
Hi all,
How can I check the version of Sophos Intercept X installed on the devices?
E.g. how can I check this information. The device tab just tells me if they are up to date, but not the actual version
Core Agent: 2024.2.4.1.0
Sophos Intercept…
Hi, in our environment there are alerts raised about Mal/EncPk-AQQ related to googleupate.exe & updater.exe (version 132.0.6806.0) as Malware, when searched about the Mal/EncPk-AQQ there is no information in sophos forum, request you to kindly advise…
Clicking on Validate Credentials shows "Credentials are Correct"
And the XG Firewall shows no traffic being blocked.
Tried it with and without Proxy... no difference it always stops at the same step.
Its worked fine for years, is the api down?
Hi,
All my endpoints registered from my Sophos Central account. When I logged into my central account I'm no longer able to see any of my Endpoint options. I was under the Early Access Programs for Endpoint and all my serial keys keys have vanished…
Hi,
After the Sophos Central update, searching by username is not working. Kindly address this issue.
path details:
https://central.sophos.com/manage/overview/devices-list
its showing search by device name operating system and ip address…
I used to search computers by writing the group name in the searchbar in the computers tab, but in the new computers and servers tab it does not work.
Is there a way to still search by group?
We have thousands of endpoints and I only manage some departments…
Hey,
I've been trying to grant Sophos Endpoint Protection full disk access via a configuration profile in multiple ways.
I tried:
Using the profiles provided by Sophos,
Creating my own profiles using an older tutorial from Sophos ( Sophos Community…