Shophos endpoint agent can block C-Pin Thunderbolt port option lik USB port block

Hello, we would like to update SFOS/XGS appliances of our customers to v21 with central. We have to use central because there is no other way to do this scheduled at night. Version 21 GA was 17.10.2024 and the update is still not possible to do with…

DO I Need a special licence in my sophos central to be able to convert to Sophos Central Enterprise dashboard? [ Individual Sub-Estate Licenses and Enterprise Master Licenses ]

Hello everyone. I would like to suggest a new idea. In DLP reports for (Endpoints) and (Email). We noticed that the report does not show the column (Rule Content), the content of the rule, only its name. We would like to suggest as an idea…

Hello together, are you aware of any problems with Sophos Central? I am asking because there are no more entries in the XDR under Threat Protection\Dashboard\ Detection since today. Datalake and Live Response are unchanged and still set to active. Queries…

a user has been given a new computer. the old computer has been assigned to another user. two computers are now assigned to the current user. how can i remove the one that is no longer used from the old computer, since it is no longer in use? does anyone…

Hi, I am using the following code to move a device from one sub-estate to another: function Move-Device { param ( [string]$apiKey, [string]$fromTenantId, [string]$toTenantId, [string]$deviceId, [string]$OrgID ) # Define headers for…

Does anyone know why some browsers can access ChatGPT, but others cannot after a web control policy prohibiting access to it has been created? We do make use of Google Chrome and Microsoft Edge. Google Chrome does not ban the ChatGPT website, however…

Hi team， The customer has purchased Sophos XDR for 400 terminal PC users, but all the terminal PCs cannot access the Internet. Based on this situation, how can the user computers use the endpoint protection function, how to deploy the agent, and use…

Hi! Thank you for your attention in advance. I have Sophos Intercept X installed on a Nokia G60 5G, model TA-1479, android 14. It works well. I have also Keepass2Android, version 1.09e-r7, installed and working well. On option "Password Safe" (Intercept…

Hiya, I am weirdly experiencing major hits to performance on a veriety of high end Windows surface devices following the 24H2 feauture update. I initially felt as if it was windows itself doing this but, upon testing, it seems to disappear when removing…

Hi, I am trying to connect to a Wi-Fi network to sync my device with Sophos Control, but network access is restricted. If I change the policy, it won't update because there's no connection, creating an endless loop. Furthermore, a factory reset is not…

We've been synching between Sophos Central and MS Entra for a couple years now without issue. A couple days ago, MS sends an alert stating that the Enterprise App that was created for this synch is using ADAL and needs to be migrated to MSAL. After jumping…

Hello, I am using trial Endpoint for checking solution. I want to check allowing app (whitelisting) function. I found some explanation it can be done through Sophos Central setting Unfortunately, I cannot use phone camera in office because of…

Hi, we are getting below error i have added Sophos certificate to the trusted certificate of windows but no luck also i have followed sophos KB article again same problem.if i removed endpoint from that machine error is not showing.

Hi all, I'm looking for instructions on how to install Sophos Intercept X with Citrix PVS services. The instructions I've already found all want to disable certain Sophos services to delete the machine_id file, and that's where the problem comes in…

1) Please mark several computer/server objects and enable “Change group” as a function, otherwise this is very tedious when dealing with many computers. I can't find any other suitable way to carry out such moving actions (with filters) in bulk than individually…

Hello everyone, I have configured DLP policies for one of our clients, they work as expected. There is just one remark our client gave us : Sometimes if a user does the same action repeateadly, generating alerts every time he does that action, that…

We have a 4 core VM with Linux SPL Agent 2024.2.1.2 4 regular processes run and each run intended at 100% - usually. Currently Sophos osquery.4 is consuming 1 core at 100% so the other 4 processes run at about 75% only, slowing down calculations of…

Hello Team, I'm unable to login sophos central account with my username "laxmanbisht@vlsfinace.com" due to this I'm usable to register my firewall and going to live with XGS hardware.

I have been using Sophos EndPoint for about 3 years and using ChatGPT for about a year. Everything has been working fine until about 4 to 6 weeks ago when all of the sudden staff in our office cannot upload files to ChatGPT. I wasn't sure what is was…

Hi After installing Sophos agent, the agent is not communicating with central. I put the password in the agent, after that I can not select the 4 hours disabled protections. When I disable the temper protection, but the agent is not communicating…

Hello, A customer of ours had an old MacBook and transferred it, via Apple's migration assistant, to a new MacBook. Now today I wanted to install Sophos Intercept X Essentials but the installer indicated that the product was already installed. However…

We have a goal to help a customer see what servers & endpoints are protected & not protected by sending them a report on a regular basis. Be really nice to send missing heartbeat reports as well. No option that I've found in Central - Central is unaware…

Hello, We have a Sophos Central account with about 150 computers and 25 servers. XDR is used. The licences have currently been active for about 8 days, but no detections have been displayed so far. Could it be that nothing has been detected so far and…