Hi, in Sophos Central it would be nice to create more specific roles. Especially for Firewall management. In the firewall itself you can create very specific admin roles. In Sophos Central you automatically have access on all firewalls, as soon as you…

Anyone else find that the labels are hard to read in the Firewall management server list in Sophos Central? Since the update, it now shows the label highlighted and the host name. It used to only show the label and it looked fine. I tried dark and light…

Hi, I got a few Linux systems in my network which I am trying to get a better understanding of protecting with Sophos Central, The goal is to get the setup as close as possible to our Windows desktop setup in which computers have Sophos installed…

Hello, I am completely lost in the registration procedure of my client's firewall. My goal is to be able to manage my client's firewall via our Sophos Central Partner. Here are the different points that I tested but that did not work: - Creating…

Our SIEM stopped collecting events around 9:55am PDT today and is reporting the following: Retrieving results starting cursor: [redactec] URL: api5.central.sophos.com/.../events Error "HTTP Error 504: Gateway Timeout" (code 504) on attempt #1 of 3, retrying…

Hi, I've run the installer for 'Server protection' on a Linux system. I would like to run an on-demand scan of specific directories on the filesystem. Can I do it with this product? I'm looking for something that does the same job as the legacy…

Hi everybody, Is there a way to enable device isolation on MacOS devices? From our consolle we can isolate w/o problems both Windows client and servers but this doesn't works for macOS clients, the "isolate" key doesn't appear at all. All the licenses…

We are using Sophos Central with client version 10.3.4 on M1 Chip MacBooks with MacOS 12.4. GoGo WiFi will no longer bring up the Captive Portal page. When booting into Safe Mode it works fine. When looking at the streaming log in terminal there are many…

Hi, How can I reverse a configured Base Policy to default ? At the end, the Base Policy should not pretend the sub-estate. I can only "reset" the Base Policy, but it is even activated in the sub-estate. Best regards, Thomas

What is the recommended way to handle installing server protection on VMWare ESXi hosts? I currently have Server Protection installed on the VMs that the hosts are running, but would like to get it installed on the actually ESXi boxes themselves as well…

Hi, I know this is a known issue but I'd thought I'd reach out anyway. I need to remove Sophos off of a lot of Mac computers, including the system extensions. (They seem to be causing performance issues). I cannot ask users to disable SIP and run a bunch…