Today there is something like DNS or Loadbalancing issue when connecting to Sophos Central.
If you managed to get logged in, central performs fine.
But the login page is sometimes not loading.
even blank, white page:
an other try and it loads…
Hi All,
We are experiencing an issue where we are unable to get into the Partner Portal - Managed Sophos Central in a timely manner.
It stalls in bringing up the 2FA page and it can be anywhere from 2 to 15 min with the longer times timing out and…
Hello everyone,
During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central.
When I look at the…
A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…
Ave collegae,
is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server?
salutans
Harry
We continue to experience VERY poor support. Techs seem unable to review the ticket and notes before asking questions already answered. We've yet to have an experience with Support where our issue is addressed by someone able to solve the issue.
Opened…
Good morning community,
I have about 300 protection endpoints under my Sophos Central Console and I need to migrate them to a new sub-state where my other Sophos products are. Is there any tool that facilitates this work or some way to do it?
Thank…
I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…
Hi, I have just started with Sophos firewall. I have made a Sophos central account, but I can’t login to it. I have tried to reset the password and I can’t do that either.
I have tryied in "incognito/private" browser window and it is still the same…
Hello together,
we have a requirement in the company that our employees clients have to reboot regularly for updates, etc.
Is there a way to be actively notified by Sophos (Endpoint) if, for example, a client has not been rebooted for more than…
Hi logging into a subestate I receive a blank screen.
It happen on Edge, Chrome, Opera, with or without a guest app account. It happen on my pc with or without vpn up.
This is the raw html:
<!doctype html>
…
Hello Community,
we're a very new SOPHOS partner and are discovering the SOPHOS world. :-)
If I want to log into SOPHOS Central I have to log into https://partners.sophos.com and use the link "MANAGE SOPHOS CENTRAL".
If I try to log into https…
Hello,
a Superadmin user got married (i don't know what he was thinking) and now has a new email address. How can I change the email? Is it possible or should I create a new user and delete the old one?
Thank you
I choose traditional Chinese as the default language of Central, but every time I log in again, English is displayed, and it will return to normal only after re-selection
When you are in Central in Devices and select a random client computer, either MAC or Windows
then you are in the summary tab
when you click the summary tab again, you will see this shortly:
This is only happening on client computers, not servers…
Hello,
we added our AD FS IdP to Sophos Central. But now i need the infos from sophos central to add a relaying party trust to our ADFS Server.
Where do i get the metadata URL Information, there is only the callback url listed.
Any help would be…
Apr 10, 2023 12:25 PM
'https://142.251.16.132/' blocked due to category 'Advertisements & Pop-Ups'
What happened: We made more than 100 detections in 24 hours.
Where it happened: WRET1675
A couple of weeks ago I made a change to allow…
Please help us changing account email form quangvt@tombow-tma.com.vn to tma@tombow-tma.com.vn
Becuse old email had problem and can not login.
Thank you.
I have an open case with Sophos but so far no one has been able to help so I was hoping the community might be able to.
I am trying to deploy Sophos with NinjaRMM using Sophos' provided guide. This is the error I am getting below. I confirmed that Windows…