I requested a trial to Sophos Central to try it out on all our macbooks before deciding on a purchase, now I am logged in to central but do not see the macos installer, only the windows ones. Since we only have literally 1 Windows machine, this is of…

I am trying to integrate Sophos Endpoint using the Sophos Endpoint Sentinel connector. I have already completed all the configuration steps but the events are not displayed in the Sentinel.

Hallo, ich habe ein Problem mit der Installation der kundenspezifischen .exe-Datei, die ich aus dem Sophos Central des Kunden herunterlade. Während des Setups wird das Gerät erfolgreich in Sophos Central registriert und der Download verläuft reibungslos…

Hello, I would like to suggest an improvement to the Peripheral Control Policy by adding a note/comment field where we can enter a text justifying the exception. I have “old” exceptions for USB sticks/disks that I can't remember what/who they were…

Hi, Is there any osquery to get all the domain-joined machines where the "Domain Users" group is added to the "Remote Desktop Users" local group?

Hello, we have an mobilphone with full managed profil. Now the colleague need the app InShot with In-App purchase. He can install the app but if he want to pay the full version with credit card he get an error that he has no rights for this. It…

I’m facing issues where Sophos is not triggering alerts for certain security events that I believe should be flagged. Despite having the correct alert settings configured and running routine scans, some critical threats or suspicious activities are not…

Your published downtime is stated to begin at Saturday 1:00am UTC, which is Friday, 8pm CST, it's 10AM on Friday and Sophos Central is offline.

Hello community, How can I decontrol a specified category for a user or user group ? Best regards, Thomas

Buenos Día comunidad, Alguien sabe si desde Sophos Central para todos mis equipos Finales donde tengo Sophos Intercept X puedo configurar syslog a un servidor del cliente para recolectar toda la información. La configuración ya la realicé desde…

Hi, How to uninstall Sophos agents on multiple devices using group policy

hello, it's been a while but recently I encountered the same trigger, Endpoints are not sending hearbeats signal anymore to the firewall. no documentation on how to work around this issue. any idea? thank you.

Hello everyone, 1. I can't see the NDR product. Which role do I need for that? My IT manager can see it but he is super admin. 2. We got a NDR sensor appliance already running. Do I need 2nd appliance for the investigation console? or does it run on…

Hi! I just found a bug in the Sophos Central dashboard and could not find it in the known issues list. Here's how to replicate the issue: 1. Create an exclusion of the type "Exploit mitigation", choose an application and deactivate at least one of…

We run a small licensing application on a server, and the same client runs on student PCs in our media lab. The application named "iLok" started failing a few weeks ago, and after some investigation it is Sophos blocking it. We found by trial and error…

Buenos dias Tengo una duda sobre como hacer la integracion de un fortigate con sophos central, he leido la documentacion una y otra ves pero no me queda claro como es la configuracion de la maquina virtual a la que se hace referencia en el paso a paso…

Hi, We've recently moved to a hybrid setup for our Windows devices (local active and Intune). Many devices have successfully fully setup but most have not. They are registered with Intune and show compliance, however we have found that those not working…

Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…

We need a way to either: 1. Be able to search for a computer across multiple accounts within N-Central. 2. Or have Sophos Agent show an account identifier number so we can cross reference and find out which agent was installed on the computer. …

Hi, I'm trying to automate Sophos Central installation via NinjaRMM. For Windows, I'm able to use Installed Software as a condition as described in the support guide: Create a Deployment Policy However, I'm not sure what condition is best to use…

Hello, I am currently using Sophos Endpoint Protection Intercept X Advanced in the company network. Is it possible with Endpoint Protection to block USB interfaces for storage media such as USB sticks or external hard drives? So that only approved USB…

If you use the sophos central ednpoint agent on a windows 10 / 11 machine debegging in borland / embarcadero delphi is extremely slow. This workarround works: sophos hitman pro alert und borland delphi debugging extrem lamngsam But: This MR expieres…

We have Java based microservice hosted on AWS ECS that accepts files from Customers, now we have need to scan files before its stored into perment storage. For that looking for an antivirus product with the capability to programmatically (via API or Java…

Hi guys, I have been receiving this alert in my email for a few days now. I checked the logs and in Sophos Central, the synchronization is completed successfully, but the alert still appears. Does anyone have any idea what procedures to follow to resolve…