Hallo, Wir haben das Netz, indem sich der SUM befindet, verändert. 24er auf 23er. Allerdings haben wir die IP-Einstellungen am SUM vorher nicht verändert. Auf der CLI haben wir dann per ifconfig die Einstellungen geändert. Dann war er wenigstens wieder…

We have been successfully using our SUM for about three years now, but stopped early summer as we focused on some XG/XGS projects. I logged in to the SUM today and found that devices are no longer connected. They are all still there listed, but none…

Hey everyone, The company I work for has a bunch of UTM machines connected to a SUM server. We used SUM to install updates on these machines yesterday and now they aren't reconnecting to the SUM server. I've tried restarting SUM, but it didn't seem to…

Hi all, Does anyone get updates (firmware/pattern) via the SUM currently? I have a customer for whom it no longer works on several SUM. Anything known here? Thanks,

How can i filter the firewalls that the IPS is not active on SUM. I need the make a list for the firewalls that IPS is not ON.

Announcement: https://support.sophos.com/support/s/article/KB-000043103?language=en_US Eol overview: https://support.sophos.com/support/s/article/KB-000035279?language=en_US#sgseriesappliances Does anyone have any experience to migrate a global UTM…

Hello - We have four Sophos servers on prem. One parent SEC and three child SUMs. The parent SEC gets updates from Sophos and the child SUMs update from the parent. The SEC and SUMs are configured to use WebCIDs for updating. This has been the configuration…

Hello Dear Community, We have an isolated network where we wanted to create a secondary Sophos Enterprise Console and a secondary Sophos Update Manager. The Sophos Enterprise Console went sucessfull, user permissions was set, firewall rules was set…

Hi to all, I have a problem after migrating a client from SEC to Central, the problem is that the client as a message relay stays connected to the old SUM and fails to communicate with the Central Dashboard. Even if I uninstall and reinstall it it remains…

Hi everyone, I'm migrating my clients from sophos enterprise console to sophos central. I have no problems migrating main office computers, I have problems with brench offices that have a Remote update manager. I'm following this guide which seems pretty…

Hi community, after a failed migration of our SEC-installatiojn following https://docs.sophos.com/esg/enterprise-console/5-5/help/en-us/PDF/sec_55_mgeng.pdf , I ended up with a total unusable system (services wouldn't start, etc.) Since I was unable…

Is it somehow possible to use nested network groups with SUM? Or have you thought of any workarounds? I want some structure (network definitions) like this: VPN VPN:Employees VPN:Employees:IT pc1 pc2 VPN:Employees:HR pc3 pc4…

Hallo zusammen, wir haben seit geraum Zeit Probleme mit unserem Sophos Update Manager. Uns werden folgende Fehlermeldungen angezeigt: Sophos Update Manager: 80040401 - Software-Update fehlgeschlagen 80040406 - Bereitstellung für Abonnement 'Abo' fehlgeschlagen…

Hi guys, We were migrated old SEC server from Windows 2008 R2 to Windows 2016, our migration has followed the steps that mention on KB page. We managed to successfully installed and run SEC on new Server, the managed client was also displayed to connected…

All, Sophos Update Manager (SUM) 1.7.0 release has been completed. Please see this article for further information. Regards,

I'm in SEC and opened Configure Update Manager of the main SUM server. Went to the Distribution Tab and then the Update To: section. The Share window shows 3 sources: \\IpAddress\SophosUpdate \\ServerName.company.local\SophosUpdate \\ServerName…

Hello, I got system and I need to fix it. System is build from two SUM, DMZ (hostname - SOPHOS) and Internal. With DMZ I got it and fixed, server is ok, clients is ok. Both servers are windows server 2012 R2 Std, using WORKGROUP. But I have problem…

Hi, I'm setting up a Message Relay/SUM in a public WAN, using NAT. According to https://community.sophos.com/kb/en-us/50832, 'ParentRouterAddress' in mrinit.conf should contain the publicly accessible FQDN (eg. mr.company.com). If I do this, and the…

Hi started getting an error when trying to deploy a network definition (host) object from SUM to UTMs. Error The following errors occurred while trying to deploy the global definitions: One object is already locked for deployment It's only…

Hi, I've been reading documentation and community posts all day but I'm still not sure what the recommended approach is. I'm setting up an environment where I need to cater for devices which are frequently taken off-site, servers in the DMZ and internal…