• User losing authentication

    Bruno H Silva
    Bruno H Silva
    Dear, Some Windows 10 machines started to lose internet connection. I'm using STAS with Active Directory authentication. When the user logs in again to windows, the connection returns. Can anybody help me?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • STAS ISSUE !!!

    satyabrata bastia
    satyabrata bastia
    Hi, i have configured stas in DC and after configured user and connected through STAS and no login required i have created multiple groups with user rule in sophos.when user login to system i have checked the log its showing as per created rule but…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote STAS in bridge mode

    Gib GoDesk
    Gib GoDesk
    Remote STAS in bridge mode Hello guys. I'm approving an environment where we have sophos in bridge mode. The following scenario being evaluated. Office: router <-> sophos fw(l2) <-> switches Inside this office we have an AD with STAS, running…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • connection lost for 30 seconds randomly

    Cristiano de Morais Lima
    Cristiano de Morais Lima
    Hi everyone, a customer where I recently deployed a Sophos XGS 136 is reporting that desktops are losing internet connection for 30 seconds and then returns normally, and that this is not for any specific desktop, but randomly. Is anyone experiencing…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to allow clients to authenticate on STAS over a IpSec VPN

    techblue
    techblue
    Hi everyone, I really need some help. I've already tried some KBs but no luck. I'm having some trouble configuring my branch office users to connect to my Active Directory Server on the head office site. I have already set up IPSec VPN from Head Office…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • STAS WMI Access Denied after Windows Update

    Carlos Cesario
    Carlos Cesario
    Hello all, We are facing several problems with STAS Logoff detection method - WMI after the lasted Windows updates mid of June. All computers are returned Access Denied when we execute WMI test over STAS. This is causing a big problem with discnnection…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Authentication service is not working

    Farshid
    Farshid
    Hi Guys, Since I activated STAS on Sophos Firewall, sometimes for a small period of time, workgroup users that are using the captive portal, cannot login to the captive portal. In fact at this period, not only the captive portal but user portal, web…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG CR35wiNG . Issue with the SSL VPN

    Adam Adam1
    Adam Adam1
    HI All Have an issue with a VPN SSL I can connect to the VPN SSL serverbut can't access LAN. I have added Firewall rules LAN-VAN and VAN-LAN and nothing changes. Are you able to give me hand. Thanks in advance. All the best
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Auth and Export/Import STAS config

    GabrieleD
    GabrieleD
    It's possible to export STAS config and the import to another STAS? In the future is planned to "integrate" SSO-Agent in XG Firewall (like Fortinet SSO Polling)? Thanks
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos STAS need port 1220 to be open on client side

    MMASLOUH
    MMASLOUH
    Hello, When i'm implementing Sophos transparent authetification, i found that the STAS agent run communication on port 1220. But In documentation it mentioned that the agent need only port 135 and 445 to be open on the client side. RODC (STAS…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Very Strange Routing / NAT Behavior of XG 550 18.5 MR-3

    BeEf
    BeEf
    Hello, we notice very strange behaviour of our Firewall. When connecting a Device on the network we see that we can ping devices in directly on the firewall attached devices without any issues. For the internet and networks that are connected indirectly…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DCOM error in Active Directory when activating STAS

    Guilherme Silva1
    Guilherme Silva1
    Hello, I'm experiencing an issue related to DCOM error logs generated in Active Directory. I saw that they already have several records for other users, who faced the same problem with these logs, but in none found a solution or some conclusive answer…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 120 seconds timeout till FW rule is accepted

    Pal Fodor
    Pal Fodor
    Hi guys, We have couple of XG Firewalls and they all have STAS enabled. All working as they should be regarding firewall rules and "Match known users" however I run into a weird behaviour. We have few websites where we would like to give access…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • USERS LOGOUT RAMDOMLY FROM XGS USING STAS

    Diego Vargas1
    Diego Vargas1
    HI Im implementing Sophos XGS with AD, but users are logging out from XGS randomly, I configured STAS with WMI, and I have read a lot of forums but I have couldnt get a real solution. Thanks Diego Vargas
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG FIREWALL + STAS + WEB DPI Protection

    Cristiano de Morais Lima
    Cristiano de Morais Lima
    Hello, we have 2 Sophos XG Firewall 430 in active-active HA mode. And I've configured some firewall rules to allow users in some AD groups to navigate. Ex.: I create a firewall rule for each AD group and create a specific WEB Policy for this AD group…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • STAS 2.5.1.0 Release Candidate ...

    juergenb52
    juergenb52
    Hi, after Upgrading XGS2100 to the latest 18.5.2 MR-2-Build380 , i wanted to update STAS at the Domain Controller. STAS 2.5.1.0 Release Candidate claims to be anewer Version than the installed STAS 2.5.1.0?
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS authentication over SD-WAN

    Michael Reed
    Michael Reed
    I have two Sophos XG Firewalls ( SFOS 18.5.1 MR-1-Build326) Both are managed by Sophos Central and I used the platform to create an SD-WAN between the two offices. I am trying to get the Branch Office XG to access the AD at Head Office in order…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS with Multiple Domains

    Tom Goldsmith
    Tom Goldsmith
    Hello We are having issues with STAS. We use different FQDN for users to the one which is in the Monitored Domains section. I am seeing a lot of people coming through as unauthenticated. We have different ones as its a central server setup with different…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User recognized by STAS but username is empty in the log??

    Julian Cast
    Julian Cast
    Hello! I have another trouble wirth Sophos XG : The stas is configured and working well (user are visibles in current activities) but in the log, it's empty! And it's not every time, it's only sometimes.. Any idea how troubleshoot that? …
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS issue with RDP session

    StefanoColombo
    StefanoColombo
    This might be an old issue but never saw a clear solution, a part from setting users exclusions on STAS, so I'm wondering if has been solved When we use Remote Desktop to log in to a server, Sophos Firewall is remembering that user ID and using it for…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Dcom Stas 10028

    Mathias Reitinger
    Mathias Reitinger
    Hi, as i found no answer in the old threads, is there an solution for Stats preventing the dcom 10028 errors? DCOM was unable to communicate with the computer 192.168.xx.xx using any of the configured protocols; requested by PID 22e8 (C:\Program…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS not working after I upgraded AD from Windows 2012 to Windows 2019

    Euston Kazembe
    Euston Kazembe
    STAS is no longer working after I upgraded my domain controller from windows 2012 to windows 2019. I introduced two domain controllers running windows 2019 and demoted the 2012 windows AD which I had initially installed STAS. I have now installed STAS…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • http://www.gstatic.com/generate_204 error page with Chrome where IE11 works

    damiri
    damiri
    Hi, SFOS is at 18.0.5, running 2xXG125 in cluster. We are trying to access URL over VPN link (not public outside VPN network. We use STAS for auth purpose. When we go to this URL using latest Chrome we get first this: and after hitting connect…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • What is the best way to use STAS at multiple sites with multiple XG firewalls?

    MrMojoRisin76
    MrMojoRisin76
    Greetings all, I have a client who has 2 sites, both linked together with Sophos XG230 firewalls via IPSEC VPN tunnel. At the main site there is the domain controller and I'm using STAS to do clientless authentication for internet access based on AD…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSO sometime work and sometime stop working.

    Ahmad
    Ahmad
    Hi, i have Sophos XG 210 with V18 MR5. i configured Active Directory on it. in services selected AD. imported users in firewall. enabled STAS at firewall and added collecter ip(AD IP) in it.installed STAS agent on both DC and ADC. Configured rule and…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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