• STAS issues with RDP

    jtaylor
    jtaylor
    We use a lot of single user RDP sessions so I've configured STAS with Registry Read polling and it works except for two issues: - When the polling happens every three minutes, the live users for the RDP sessions drop out for up to 10 seconds. - If…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SOPHOS STAS inactivity Timer issue

    Ahmad
    Ahmad
    hi, i have XGS2100 (SFOS 20.0.2 MR-2-Build378).very wired issue is being faced. i am using STAS for user authentication. user rule is down in the rules. on top of all i have created rule in which i added mac address of few users. this rule is not working…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XGS136 is blocking STAS traffic

    Daniel Zulian
    Daniel Zulian
    Hi everyone, I have some problems with the STAS service. The picture shows the topology: I have two locations, the HQ with an XG210, and the branch with XGS136. Both are connected through a VPN tunnel. The STAS server is in HQ location. The communication…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Outlook and teams' application disconnect frequently

    Rameshwar Apar
    Rameshwar Apar
    Hi all, we are using XG firewall and using STAS authentication for user internet access. we are facing issue with outlook and teams application this application getting discounted frequently, but that time internet is working fine with the system…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • STAS - Does anyone have detailed walkthrough on configuring "Permissions on all endpoint computers" with GPO

    DG1
    DG1
    I would like to change my STAS configuration to use a dedicated service account. I am following the guidance here - https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/index.html?contextId=authentication-STAS-transparent However…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • STAS random disconnects live users - FW webfilter is blocking then

    Speedfish
    Speedfish
    Hello Sophos Community, first of all everything worked with STAS the last months without any problems.This week starting from monday on we are experiencing random disconnects on our STAS backend (it seems). It hits several live users randomly. They…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • STAS - not adding users to groups, all STAS users are in Open Group

    lukg
    lukg
    Our STAS users are added to Open Group instead of AD group. When using user portal users are added to the correct AD group. Any ideas why STAS users are not in the correct Group ? Can STAS run as non administrator account ? In STAS logs on DCs…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • STAS workstation polling via WMI error RPC_C_AUTHN_LEVEL_PKT_INTEGRITY

    Michele Guzzini
    Michele Guzzini
    Hello, I have configured Sophos STAS on a new Active Directory domain. Everything works except the workstation polling via WMI. In the test utility I get an "access denied". in the event viewer of the workstation i have this error: Event 10036…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • (Auidt failure - 4625) log caused by the Stas user in the domain

    delivaldez
    delivaldez
    I have a Sophos xg210 model firewall. I use STAS to be included in the domain (Example Username: sophos_stas). I have a server not included in the domain. When I examine the security logs of this server from the event logs, I get an audit failure error…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • STAS Not Connecting to Appliance

    Zane Donaldson
    Zane Donaldson
    Hi All, I operated a Sophos installation several years ago and I'm just now recently back administrating a Sophos ecosystem. First issue, I've installed the STAS collector/agent on a domain controller, and configured STAS on the XGS unit. In the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Do I need STAS?

    Csaba Németh
    Csaba Németh
    Hi there, There is a company (Company1) with 3 sites and an another company (Company2) with 1 site. Company1-1 has 2 AD DCs Company1-2 has 1 AD DC Comapny1-3 has no DC. Company2 has 1 AD DC. There is an AD trust between Company1 and Company2. …
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stats service error with code 1053 windows server 2003

    Ahmed El Gebaly
    Ahmed El Gebaly
    i have error with stas service error with code 1053 windows server 2003 couldn't be start for first time to join ad to firewall any feedback why sever windows 2003 didn't accept sophos transparent authentication
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Authentication problems after Firmware Upgrade

    Leonardo Mota
    Leonardo Mota
    After upgrading firmware from SFOS 19.0.1 MR 1 BUILD 365 to SFOS 19.5.3 MR3 - BUILD 652, I'm having some problems with Authentication. The STAS is currently updated. Some users are in need to manually authenticate with user and password everytime. What…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS ignore Live User

    Technik Technik1
    Technik Technik1
    Hi altogether, our customer use a Sophos XGS3100 (SFOS 19.5.3 MR-3-Build652) and we have configured STAS according to best practice. Two DCs with Agent and two member servers with collector. Connection works fine and there is no firewall woh blocks…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Live users disappears in few minutes- STAS

    Ramy Sayed1
    Ramy Sayed1
    Hello I have problem using WMI as logoff detection method on STAS and most of live users disconnect after few minutes from logging to any device I use STAS on DC and Additional DC and I opened all needed ports for DCs and users devices through group…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS over IPSEC with authentication at Head office

    Maximilian Lautz
    Maximilian Lautz
    Good day Folks, I'm trying to get the following scenario to work for "STAS over IPSEC with authentication at Head office instead of branch": 1. User signs in at branch office 2. HEAD office firewall picks up or gets the authentication forwarded…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas dont show me user on firewall sophos version 19.5.2

    Darwin Silva
    Darwin Silva
    i try to connect my AD with sophos firewall 19.5.2 but dont work; i do all step on this document Sophos Firewall: Best practice for STAS but dont work i do all test and i have communication but never show me user on firewall and log only saw this error…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas redundancy

    satyabrata bastia
    satyabrata bastia
    Hi, i have implemented STAS , i need redundancy in case my domain controller is down how to do that. Thanks satya
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG4500 -- STAS Problem

    Nico Stark
    Nico Stark
    Hello Sophos Community, I have the following problem and hope that you can help me. I have configured STAS in my company, which works really well so far. However, I have noticed a scenario that my users keep stumbling across that STAS does not cover,…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS Auth, Local AD Servers and XG Imported AD Groups - What is going on?

    666Trooper666
    666Trooper666
    Hi, I'm new to Sophos but been around IT for quite some time, however XG with AD groups is starting to do my head in! I have XG AD Auth setup to 'import' groups, and, I have STAS setup as well. I have 'imported' (linked?) an AD group as an XG Group…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS now working

    Dale Gregory
    Dale Gregory
    We have 2 domain controllers, DC1 with the STAS suite and DC2 with the Agent. All of a sudden random people can't log onto the internet, they aren't in active users on the firewall and STAS doesn't seem to be picking them up so they fall through the rules…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas

    satyabrata bastia
    satyabrata bastia
    Hi, after STAS implement if a user disconnect Ethernet and connect again without logoff and login still internet work or not every time he need to logoff and login again. Thanks satya
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • logon type 10 - stas live users

    Fotit
    Fotit
    Hi all I don't know the type logon type is 10 !!? name\domain\ip client\ hour & date\logon type Best regards
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • no live user are showing || user xxxx failed to login to firewall through AD.Local authentication Mechanism from 172.16.16.17 because wrong credentials.

    satyabrata bastia
    satyabrata bastia
    Hi, i implemented Stas in sophos and AD wmi pooling working also live user are showing in stas agent software but issue is sophos current activities no live user are showing when i checked in LOGS-authentication-user xxxx failed to login to firewall…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS ||| virtual implement.

    satyabrata bastia
    satyabrata bastia
    Hi, its possible to implement STAS in EVNG virtual device with 30 days License. Need to test virtual before we implement in production any command to check if a user login or logout because its Ip to user mapping. Thanks satya
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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