• Setup STAS Suite on a Member Server and need to know which firewall port to open on Domain Controller

    MrMojoRisin76
    MrMojoRisin76
    First, I wish Sophos would put out an article that explicitly states everything that needs to be done to get STAS working properly. Right now, it seems as though you have to piece together various articles in order to get this to work. My situation…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Sophos STAS "View Log" and "View Logging Events" errors

    MrMojoRisin76
    MrMojoRisin76
    Greetings, I setup Sophos STAS Suite on a member server in a 2 DC environment. I configured STAS to listen to one of the DC's for logons and logoffs. Everything appears to be working fine, but in the View Log and View Logging Events buttons in the STAS…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Webproxy langsam

    ToniKrope
    ToniKrope
    Hallo community, ich habe ein Problem und kann es nicht lösen, bzw finde keinen Ansatz: Wir haben eine Sophos SG 450 mit aktueller Firmware (9.510-5). Täglich zu den Pausenzeiten, also 09.00 Uhr und 12.30 wird der Proxy extrem langsam. Wir nutzen…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Sophos XG 310 STAS ISSUE

    gabriel ong
    gabriel ong
    Hi All, In our network, we installed the STAS (Version 2.2.3.0) client to the Domain Controller with less than 100 users previously the log off detection settings are enabled and suggested by our provider support to disable this and enable from the…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS not working properly on Domain Controller with multiple NICs

    Tech Centio
    Tech Centio
    Hi, I found that STAS is not working properly on Domain Controllers with multiple network interfaces attached (subnets). (nic#1 - 192.168.0.10/24) <DC> (nic#2 - 10.17.12.10/24) nic#1 is used for networking and nic#2 is used for iscsi for an example…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Users showing XG's IP address in Show Live Users

    Tam Ben-Jusu
    Tam Ben-Jusu
    I have an XG230 with STAS running on a Windows 2012 R2 domain controller. Some of the users listed in STAS are showing their ip address as that of the XG230 and not the correct ip address of the machine they are on. These users suffer from random…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS DC user login error logs!

    Serkan
    Serkan
    Hi; I'm having trouble with STAS dc connection. After users sign in to windows, the captive portal page appears. They can access the internet after logging in here. I'm getting errors that you see below in DC logs. How to solve this problem? "DCOM…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • User Authentication Delay after update to MR8

    SupunD
    SupunD
    HI, There is another issue after updating MR8, after upgrade it to MR8 it takes few minutes to connect AD users to the domain. when I log in to the PC network icon shows as limited connection after few minutes it became too normal. Before updating…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Logoff Detection & RDP

    Patrick Hindall
    Patrick Hindall
    Since the implementation of STAS SSO, we’ve had a problem with users being logged out of the firewall (logged out of STAS) when the user is connected to their workstation via RDP. Note, when the user is connected directly to the console of their workstation…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • check_timeout_cta_collector: found timeout collector on STAS

    giomoda
    giomoda
    Hey guys. So, I'm in a bit of a pickle here. I've just deployed a XG on a customer for a POC and enabled STAS. Everything worked fine for a few days, but now every morning I get absolutely no authentication from STAS to the XG box. Searching the logs…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS - Administrator Live User

    M8ey
    M8ey
    Hi all, I am constantly hitting an issue with the administrator being the one logged into most PC's due to a service that runs periodically. I get this and I see other posts about it. I have set the administrator account up in the STAS exclusion…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS - workstation polling works, but users are not logged out in STAS

    ErikFranzén
    ErikFranzén
    Using STAS 2.2.1.0 on two Windows Server 2016 version 1607, one has the agent and the other has both agent and collector. Have configured STAS to use WMI and workstation polling. When testing workstation polling in STAS Collector, it works for logged…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • Why is a service account keep being used for all other users activities when using STAS on XG?

    Network Sam
    Network Sam
    Currently have a XG unit installed and using LDAP server to authenticate users through STAS. Each time a user goes online, the username on the log is the service account. Looking through the STAS logs and I see that the user is changed each time. Any…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS doesn't working anymore after 2nd DC demote

    VikenNajarian
    VikenNajarian
    Hello, I have a problem on a XG210 (V17.1) of my custommer. The STAS worked well for weeks but stopped working this week end after the old DC has been demoted. The STAS was collecting the informations of the two DCs, it was working, and the custommer…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Log - could not connect to WMI Namespace

    Henry Jesus Lastimosa Jr
    Henry Jesus Lastimosa Jr
    Firmware Installed : 17.1.0-GA STAS: 2.2.2.0 Symptoms : XG Firewall successfully configured for authentication for AD , remote users works fine and gets logged under "Remote Users" however Active Directory users are not logged. Stas.log generates…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Settings - what do you do?

    M8ey
    M8ey
    Hey guys, I have STAS set up and running on my system but I am not really getting desired results with my settings. The authentication side with AD is fine, I have WMI working fine and I can check IP's on the STAS program and WMI tests fine. I…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Using other solution than STAS on DC

    El Mehdi Zaitouni
    El Mehdi Zaitouni
    Hello, We are part of a multinational group, and we are not allowed to install any kind of apps on our DCs. My problem is that I'm using Sophos as a Firewall (STAS was installed in old domain and running perfectly) and I want to know what option I have…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sophos STAS on multiple DC's

    PepijnDeneut
    PepijnDeneut
    Hi All, We have migrated from UTM to XG. For the moment we use NTLM, but we wanted to switch to STAS. I found multiple documentation related to this. We have 3 DC's. Is the best practice to install the STAS SSO Suite on the 3 dc's. Or is better…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG is not allowing users to join two or more Active Directory groups

    Rogério Souza
    Rogério Souza
    Hi, I'm having trouble creating rules by Active Directory user group. I installed SSO Suite correctly on the server, added it as a collector in SOPHOS, and did import some groups. However, when I create rules with imported groups, I realize that there…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • LDAP (zimbra )

    ZIDANE ISLAM
    ZIDANE ISLAM
    Hi, We have a sophos XG authentication problem with zimbra ldap. we are using SOPHOS XG with the latest updates version 17.06, with Zimbra version 8.8.8 We want to use Zimbra ldap for smtp authentication. Here are the parameters we gave to Sophos XG to…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS DCOM errors 10028 spamming my PDC

    JohnHilton
    JohnHilton
    Since installing STAS/XG/interceptX i've noticed my domain computers are taking ages to login. I've disabled interceptX to rule it out (i know this is the authentication group) and had a look at my domain controllers event logs. I have STAS installed…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Remote Office not working: users not detected

    Federico Boldori
    Federico Boldori
    Hello i have this problem with the STAS system. I have 2 XGs, one XG210 (v17 MR5) at the main office site and a XG125 (v17 MR6) at the branch office site. STA AGENT has been configured on the DC01 to scan my local and remote subnet via EVENTLOG. STA…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sophos STAS replication with UTM sometimes fails due to UDP?

    ErikFranzén
    ErikFranzén
    Sometimes users in the network has connection problems related to user based rules. When this happens, the user is live accodding to the live user log in STAS , but not present in UTM web page for Client Authentication. This happens too often (it should…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • STAS Supported Configurations

    Ashok Sethi
    Ashok Sethi
    Hello, I have searched the forums for STAS supported configurations, but couldn't find anything specific to my particular environment. I have also worked with support pretty extensively on our STAS configuration, but we simply weren't able to get…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • [Fresh from the Press: Latest KB's] Sophos XG Firewall: Clientless Single Sign-On in a Single Active Directory Domain Controller environment

    Karlos
    Karlos
    This recent Knowledge Base Article provides step-by-step instructions on how to setup our Sophos Transparent Authentication Suite in an environment with a single Active Directory Domain Controller. The following topics are covered: Sophos Clientless…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
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