• VPN Menu Missing from User Portal

    Tolga Erseker
    Tolga Erseker
    Hi there, I am using a Sophos XG 115 firewall. Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20.0.2), and the VPN menu vanished from the user interface. I am able to download the Sophos Connect…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • How to make comply for PCI DSS SCan

    Simon Wilks
    Simon Wilks
    Afternoon I have a customer failing PCI DSS with the below. obviously all address the application ports, but how do I get on with the exposed SSL VPN ? (port 444) router = XGS2100 (SFOS 20.0.1 MR-1-Build342) any pointers please?
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • sophos xg125 vpn client with smartcard authentication

    Udo Wack
    Udo Wack
    Dear community, In our company, logging in to the domain will only be possible with a smart card and without entering a password in future. In our case, this is a Yubikey 5. Is there any way to integrate the SSL VPN clients via smartcard? Kind regards…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XGS - SSL VPN connection duration

    Sophos User3521
    Sophos User3521
    Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VPN config broken, no server_dn is NULL in SQL after restore

    Martin Walter
    Martin Walter
    I had to restore my firewall from a backup, and now I can't download SSL VPN config from the portal anymore. Checking the log I get the following error: /home/jenkins/root/workspace/OmC/CI_64/build_dir/target-x86_64_glibc/vpnportal-1/internal/vpndownload…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XGS4500 (SFOS 20.0.2 MR-2-Build378) after Firmware update from 20GA to MR2 stays dead

    Speedfish
    Speedfish
    Hello Sophos Community, we just updated two XGS4500 (in HA) to 20 MR2 and now the SSLVPN stays dead: After checking the admin interfance I logged into the shell: I used the command: service sslvpn:restart -ds nosync 503 Service Failed We don't…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XGS3300 MFA for SSL VPN

    MM the Admin
    MM the Admin
    Hey, is there a possibility to set up MFA for SSL VPN on the XGS 3300? Maybe even a SAML authentication with the MS authenticator? Can't find any infos on that in the documentation, neither can i find an optiuon the the admin panel. Can anyone…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SFOS 20.0.2 SSL VPN connection problem only on work laptop

    FlashErickson
    FlashErickson
    Hey everyone, I was recently given a SG115 firewall to mess around with and installed SFOS on it. While learning how to use it I've setup an SSL VPN connection that works on every computer except for my work laptop, which oddly enough is able to connect…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Route aus VPN wieder zurück auf das LAN ändern

    TobiasSchubert
    TobiasSchubert
    Hallo, ich hatte den Datenverkehr zum Sophos-Support (eu2.apu.sophos.com) durch einen Site-to-Site SSL VPN Tunnel zu einer anderen Sophos geschickt, da der Zugang dierekt über WAN gesperrt war. Nun sollte dieser Zugang über WAN freigeschaltet sein.…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • OTP Issues with several users

    Quallensaft
    Quallensaft
    Hello, sice some days we have the problem that with some users (will be more and more) OTP auth is failing: -> oath_totp_validate() failed for tokenid xxxxxxxxxxxxxxxxxxxxxx with error The OTP is not valid - OTP was working fine all the time before issues…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Established sSite to Site SSL VPN, Voip phones only working partially

    mmiller
    mmiller
    Hello - I have an XGS 2100 at HQ. We were using a RED device to connect the branch office Phone and LAN traffic via VPN to the HQ PBX/LAN and everything worked fine. Given the rollout of the latest OS, the RED is no longer compatible, so we are attempting…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Using SG Firewall as a RED device

    admin_idl
    admin_idl
    Hello, can you continue to use the SGs at the secondary locations as RED devices with an XGS or should you switch to an SD-RED 20 or SD-RED 60? Thank you very much
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 8 hour disconnect

    mark vanderwaal
    mark vanderwaal
    We have a XGS210 using Sophos Connect and SSL VPN. After 8 hours users are getting disconnected. There has to be an authentication time out that is set for 28,800 seconds but I can't find it. Can someone point me in the right direction? I'd like to increase…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • .ovpn Pfadangaben unter Windows

    Michael Grosseck
    Michael Grosseck
    Hi Leute, ich habe ein kleines Problem bei der Einrichtung einer VPN Verbindung. Ich habe vom VPN Anbieter eine .ovpn Datei sowie ein Zertifikat im .p12 Format und eine .key Datei erhalten. Alles drei residiert im Dokumentenverzeichnis in einem Unterverzeichnis…
    • 3 months ago
    • Sophos Firewall
    • German Forum
  • Can't contact local DNS from SSL VPN (with 2 WAN)

    Lau Rent
    Lau Rent
    Hello, I'm not an expert (for the moment) on Sophos. For a customer that has an XG Firewall, he asked to configure a SSL VPN connection. As I already done this some years ago on a privous Sophos Router, it should be possible ;-) But the LAN/WAN…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Unable to Reach RED hosts from Remote SSLVPN - Urgent help needed

    BeanAnimal
    BeanAnimal
    HI - Time sensitive here, back against the wall (will pay outside consultant if needed). Sophos Partner, long out of the loop. I have (2) REDS. Both are reachable from main XG network. I am unable to reach the RED hosts from the SSL VPN. REDS are in…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN: Profile Disappears When Switching User Session

    Raphael Alganes
    Raphael Alganes

    Table Of Contents:
    • Overview
    • Steps to Reproduce
    • Workaround

    Overview: 

    When users switch sessions on the same computer, the imported configuration profile disappears (NCL-1621).  This is currently observed under Windows 10/11 OS using Local or AD account…

    • 3 months ago
    • Sophos Firewall
    • Guides
  • Changing Active Directory server when using SSL VPN authentication

    GunnAdmin
    GunnAdmin
    Hi, I've got a question about AD/LDAPS integration. Here's a quick rundown of the situation: -I have a client with an XGS116 (SFOS 19.5.2 MR-2-Build624). -Employees are currently using the Remote access SSL VPN to log into an RDS server with the Sophos…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • CVE-2020-20813

    Elvys Marchon
    Elvys Marchon
    Hello, I verified that my Sophos XGS SFOS 20.0.0 GA-Build222 has OpenVPN 2.4.7 which is vulnerable to CVE-2020-20813 which according to NIST has a high level. As I use SSL VPN for remote access, I need to know if my firewall is vulnerable. Best Regards…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN: Remote Access Static IP with UDP Second Attempt Of Tunnel Fails

    Raphael Alganes
    Raphael Alganes

     

    Table of Contents:
    • Overview
    • Configuration on Sophos Firewall
    • Workaround
    • Testing
    • Related Information

     

    Overview:

    SSLVPN Remote Access Static IP with UDP, 2nd attempt of tunnel establishment auth_fails as ip address is not released when previous tunnel…

    • 3 months ago
    • Sophos Firewall
    • Guides
  • SSL VPN Pattern upgrade to 17.5.15

    Geniteq IT
    Geniteq IT
    Dear Support, If having XG210 ( SFOS 17.5.15 MR-15 ) with SSL VPN pattern current version ( 1.0.008 - 05:32:30, Sep 11 2020) Using the web interface, can a manual pattern upgrade to the version ( sslvpn_1.02_1.0.009.tar.gz.sig ) occurs without any…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG : NET::ERR_CERT_COMMON_NAME_INVALID

    Neil Wilkinson
    Neil Wilkinson
    HI all, Hoping you can help. Recently an external website we access has been updated and hosted elsewhere. Following the move we now get the following error but only when connecting via the VPN (Remote access). We can browse to the site without issue…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • XGS - SSL VPN not working from neighbouring WAN IP (hosted offices)

    Simon Wilks
    Simon Wilks
    Hi I have customer with SSL VPN working fine 99% of the time. However users cannot connect from the same WAN subnet. Ie say the WAN IP of the XG is 85.85.12.5/27 If a user tried to VPN from anoter network which is on the same ISP (ie 85.85.12…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Appliance Certificate

    SophosNewby
    SophosNewby
    Does regenerating the Appliance Certificate affect any other access besides SSL VPN? This is my issue, we recently had our XG210 replaced and rebuilt the new unit with a backup. Prior to the firewall failure SSL VPN has been my goto setup for staff who…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Site-to-site-VPN SSL feste IP Adresse?

    TobiasSchubert
    TobiasSchubert
    Hallo, ich habe zwei Sophos-XGS per site-to-site VPN SSL gekoppelt. Die Verbindung bekommt immer eine IP-Adresse aus dem SSL- Bereich per DHCP zugewiesen. Kann ich diese Adresse zuweisen bzw zumindest reservieren? z.B. soll die Sophos üner diesen…
    • 4 months ago
    • Sophos Firewall
    • German Forum
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