• DNS not resolving through SSL VPN for iOS on XG SFOS 19.5.2 MR-2-Build624

    D&L Woodworking Products Inc
    D&L Woodworking Products Inc
    Windows clients work fine and can resolve domain.server.local names just fine over vpn. ios clients on local wifi resolve fine. ios clients on vpn (openvpn) cannot find domain.server.local domain is set in vpn settings, dns server ip is set in vpn…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos connect ssl vpn seems blocked in Egypt

    Moawia Mohammed1
    Moawia Mohammed1
    Hi everyone , So we've got some users located in egypt , and we are trying to allow them remote access to our network through sophos ssl vpn using sophos connect client , whatever we tried it's not working , this is what we've tried so far : -connect…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Windows OpenVPN SSL Remote Access VPN Slow But MacOS Speed Is Fine

    JeffCooper
    JeffCooper
    Hi, XGS2300 (SFOS 19.5.2 MR-2-Build624) We have a bunch of Macs and a couple Windows 10 PCs. The Remote Access SSL VPN Works great on Mac. With a 500/500 connection at the office I get 300-350 from my home on MacOS in speed tests to a server in the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Does Sophos MFA Expire

    WSTC Financial Services
    WSTC Financial Services
    Please does Sophos MFA expire? I configured MFA on SSL VPN about 3 months ago and I had issues connecting sometime last week. I had to delete my MFA account, rescan the QR Code on the user portal before I could access the SSL VPN again. Now two users…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SLL VPN outside country

    Rwaad Al-Hamarsheh
    Rwaad Al-Hamarsheh
    Hello All i have setup my new XG and everything work Fine.. then i configure my SSL VPN and tested in my home different location in same country and all work perfect once i try to login from different country, i can't login at all i have change…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Remote SSL VPN. Modify downlodable .OVPN adding custom command.

    Luc_GLLM
    Luc_GLLM
    Good morning everyone, on sophos XGS I configured the client-site SSL VPN, everything works except the resolution of internal names, probably because our internal windows domain has the same name as a public domain that is not ours (I know it's a bad…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Remote Access VPN SSL and IPsec x DNS local and external

    Guilherme Silva1
    Guilherme Silva1
    Hello! I have a need for configuration that has never been necessary before. I have remote users using SSL VPN. In my global SSL VPN settings I give my two internal DNS servers and also the company domain so that name resolution for internal services…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Remote Access SSL VPN Default Gateway

    David Holt
    David Holt
    Problem: I need to route all traffic from Android devices through the SSL VPN (using openvpn client currently). What's configured: I have basic SSL VPN settings configured. I have a firewall rule allowing anything going to the WAN and there is a default…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Assign a specific ip to ssl vpn user in v19.5.1 MR-1-Build278

    Mayuresh Bhagwat
    Mayuresh Bhagwat
    How do I assign a specific ip to remote ssl vpn user in v19.5.1 MR-1-Build278?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Download SSL VPN client for users on radius server.

    Luis Val Arribas
    Luis Val Arribas
    Hi all: I have a problem connecting the SSL VPN client. The users are on a radius server, when I access the user portal with the username and password created on the radius server is validated correctly but I do not have the option to download the VPN…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SENT CONTROL [username]: 'AUTH_FAILED' (status=1) / user="[username]" caller="openvpn" reason="DENIED"

    husme
    husme
    Just for your Information: We had a user who was not able to connect to the VPN, after we switched from Sophos SSL VPN Client to OpenVPN Client. Every time hi tried to connect, he got an authentication error. The openvpn.log showed: SENT CONTROL…
    • Answered
    • over 1 year ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • AD password change in XG VPN client

    Dan Williams
    Dan Williams
    Hi We are getting lots of negative feedback after deploying Sophos XG firewalls in place of Cisco ASAs as the VPN client doesnt seem to support AD password change prompts when using RADIUS backend for auth. Is there any way in which AD password expiries…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Upgrade from v17.5.12 to v18 MR-3 and SSL VPN clients

    lukg
    lukg
    Do we have to re-install SSL VPN clients after upgrade to v18 MR-3 from v17.5.12 ?
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • How can i set the max login fails for the vpn Client?

    Marcus Lindemann
    Marcus Lindemann
    How can i set the max login fails for the vpn Client? Iam using Firewall XG and SSL-VPN (RemoteLogin/ Fernzugriff)
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Uninstall Sophos VPN CLient Silent

    Robby Savoie
    Robby Savoie
    Hi Team, I tried to uninstall Sophos SSL VPN client 2.1 for being able to install the latest version of your VPN, Sophos Connect. What's the best way to do it silent, I used PDQ deploy for my deployment. can I get some help from someone on the Sophos…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Remote Access - No Remote Access in User Portal

    Jay_the_Admin
    Jay_the_Admin
    Product -> UTM SG210 version 9.711-5 Switched from AD-Groups to Radius Backend Authentication so we can use Microsoft MFA to login via SSL VPN. Now VPN Access still works and my Users can access. MFA is also being accepted. So far so good. But…
    • over 2 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Sophos Connect issues - no infos and updates in sight!

    RedVision81
    RedVision81
    Because the old SSL VPN Client installer will be removed with the next UTM Update, there are still a lot of features missing or not usable features for UTM Customers while XG Customers have quite more Options. The current version of the Sophos Connect…
    • over 2 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Sophos Connect - CA not accepted - how to migrate this?!?

    StephanG
    StephanG
    Hi, we need to update to Sophos Connect due to the security flaw in Sophos VPN. As we update - we get the error afterwards: cannot load inline certificate file So i need to update my CA - if i update my CA every user (1000+) needs a new config file…
    • over 2 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Remote Access Manager is not able to download user vpn package in Sophos Webadmin

    Markus S.
    Markus S.
    Hi, we use a SG550 and our vpn admins (with the Right Remote Access Manager) are not able to download the SSL VPN Package via Webadmin, (Definitions & Users, Users & Groups, Action Download SSL VPN Packages). This is because they don't even see Users…
    • over 2 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • SSL VPN disconnect a reconnect will block AD user

    Fred_B
    Fred_B
    We have the problem that when a user loses his SSL VPN connection (screen saver, laptop sleep, disconnect after 6h (new SSL certificate negotation?)) and when the user straight away uses the SSL VPN Connect pop-up window to reconnect, the user gets blocked…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Transition to Sophos Connect from the SSL VPN client

    BAlfson
    BAlfson
    I received the email below from one of my long-time customers - an adjunct prof of computers at Oklahoma University, so he's very knowledgeable and not easily flummoxed. I've not done this yet, does anyone have answers to his questions? Cheers - Bob…
    • over 3 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Sophos Xg SSL VPN clients got disconnected. VPN Client logs are given below -

    IT Infra Attentive AI Solutions Pvt Ltd
    IT Infra Attentive AI Solutions Pvt Ltd
    Thu Nov 25 19:15:15 2021 MANAGEMENT: >STATE:1637847915,CONNECTED,SUCCESS,10.10.10.2,180.151.22.206,8443,192.168.1.27,23766 Thu Nov 25 19:15:56 2021 write TCP_CLIENT: Unknown error (code=10054) Thu Nov 25 19:15:56 2021 write TCP_CLIENT: Unknown error …
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall -> VPN > IP Adress

    Eduardo Rocha Elias
    Eduardo Rocha Elias
    Hello! It is possible to change inside XG Firewall the IP adress that a SSL VPN connection will use? Client tries to access an IP address and it presents a time-out error. After the error the client makes the connection by another IP address. The IP address…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Multifactor Authentication

    Jeff Duvall
    Jeff Duvall
    I have been trying to find out how to set up multifactor authentication with SSL VPN clients. Currently, our users provide the AD credentials and are able to authenticate but recently we have been tasked with added the MFA as well. Is the Microsoft Authenticator…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect auto connect not disconnecting

    Kevin Murphy3
    Kevin Murphy3
    Hi, I have used the old SSL traffic light client for years now and it works fine. I am migrating over to XG and decided to give the Sophos connect client a go especially because it now supports Auto-connect for SSL VPNs. This is a big plus as with a…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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