Hello, I have trouble configuring the SPX Portal on our Sophos XG with password specified by recipient. After the email is encyrypted with the outlook addin the link in the mail will lead to the correct host and the corrext port. But nothing happens…

Hi, we are migrating from UTM to XGS and as we use SPX Encryption in UTM with custom expressions I am looking for a solution to do the same in the XGS (Email in MTA-mode) but I can find only the pre-defined DataControl Lists and no option to use custom…

Hello, I have a XG 115 with SFOS 19.0.1 MR-1-Build365 installed. The problem was already with SFOS 18.0 but it's not gone yet. My mail server is a synology DiskStation with Kopano installed. I tried every type of spx template but the strange…

Hello everyone, I've configured SPX encryption and noticed, that umlauts like ä are not being displayed properly in the created PDF. Gem?? Artikel 13 DS-GVO sind wir verpflichtet, "Betroffene" ?ber die Erhebung ihrer... The text is coming from a…

Hallo, wir haben auf unserer SG das Problem, dass vereinzelt E-Mail Empfängeradressen nicht gespeichert werden und so immer wieder ein neues Kennwort generiert wird. Im SMPT Log taucht dazu auch eine Meldung auf das abgelaufene Kennwörter wegen eines…

Hello World, I have been tasked to configure email protection on the Sophos platform along with SPX. Does anyone have a document and/or a link to a how to that walks you through configuring both email protection and SPX?

Hallo liebe Sophos Gemeinde, seit ca. einem Monat läuft bei einem Kunden die Sophos SPX. Soweit alles okay, jedoch mit einem Problem, dass aus Sicht des Kunden unbedingt gelöst werden muss, da täglicher Anwendungsfall. Der Kunde und die zugehörigen Mitarbeiter…

Hallo liebe Sophos Gemeinde, Folgendes Szenario: In einem Haus sitzen zwei Unternehmen die teilweise auch intern miteinander Arbeiten, aber auf dem Blatt Papier völlig von einander getrennt. Beide sind Kunde bei uns. Als Firewall hat der Kunde1 eine Sophos…

Hi Team, In this below link we can find compatibility issues addons.thunderbird.net/.../ Since version 78.* Thunderbird uses new MailExtensions format, legacy extensions are no longer supported, most of released version before late 2020 becomes…

Trying to get SPX email encryption working. Sophos XG Home v 18.0.4-MR4 The email protection is set up as MTA mode. Normal email routing and deliver is working fine. I've created the SPX template and when I try to send an email with the SPX header…

Hi, habe ein SG230 mit der Firmware 9.705-3 Ich wollte nun gerne SPX Encryption aktivieren. Soweit funktioniert es auch, doch leider werden die Änhänge nicht in das PDF übernommen. Ich sehe nur die winmail.dat im Acrobat Reader DC. Auch das deaktivieren…

I have successful deployed spx encryption on dozens of XG105 and XG115 in the past in mta mode but i am having trouble getting the spx encryption to work on an XG 86. The device encrypts the email if i select "encrypt" with the Outlook plugin and…

Hello, I am trying the Sophos XG email encryption SPX , which is a requirement for my company in the next months. I am working with firmware 17.5.14 MR-14-1, email configured in legacy mode. Email server is an Exchange 2013 SP1 CU 23. All is a lab…

Hello, We are testing out the SPX functionality of SEA and really like it. One issue that we are trying to understand is for an attachment (say an Excel file) that is embedded in the SPX PDF and the end-user views the SPX PDF on a mobile device, Iphone…

Has anyone found a way to use the hostname in an SPX registration template, versus the IP? Thanks, Paul

I don't know what the best practices are for creating the spf record. v=spf1 ip4:12.5.52.36 a:mail.grahamrmc.com -all My Sophos utm's hostname is vpn.grahamrmc.com with the public ip address 12.5.52.51 and it is needed for the spx portal to work. The…

HI @all we encounter 100 percent cpu load since last up2date. Process shows following: root 423 72.6 0.0 8244 2752 ? R 14:03 45:17 bin/emailenc root 582 0.0 0.0 6048 1136 ? SLs 14:04 0:00 \_ gpg --verbose --no-secmem-warning --no-greeting --no…

Hello, when using SPX Encryption on SG UTM with SMTP profile mode, it is possible to use different SPX templates with each SMTP Profile. When using two SMTP Profiles with different SPX templates, both with password setting "generated and stored for…

Hi everyone, I'm using Outlook 2016 and 2013 and XG Firewall in Legacy Mode. I would like to be able to encrypt e-mails using SPX. I tried to do it as described in KB community.sophos.com/.../123114 , but unfortunately after clicking "encrypt" and …

We are currently using SPX Encryption on our UTM and we have a requirement to send encrypted messages to English, French and German speakers. I can see that I can configure different language templates in the admin portal but don’t know how the language…

Hey, is the link only down with me? https://community.sophos.com/products/unified-threat-management/astaroorg/f/utm-9-2-beta/65211/sophos-outlook-plugin-for-spx-encryption#pi2151=1 -> these links I couldn't find any more recent ones. Email…

Hallo, ich habe ein Problem auf mehreren UTMs (9.509-3) mit der SPX Verschlüsselung. Egal was ich in dem Template einstelle, ob "Einmaliges Kennwort" oder "Vom Empfänger festgelegt" bekomme ich immer die Fehlermeldung "Missing password for e-mail from…

Hi, Has anyone had any experience in setting up Sophos XG firewall to use SPX email encryption where an existing mail flow is from an internal exchange server to Mimecast who then deliver the email to the intended recipient? Our exchange server is…

Hey all, we noticed the following. When we change the hostname in spx portal settings we still get the external ip in the passsword request from the spx portal. What impact does this configuration step have ? Kind Regards Merry Christmas and…

Hello, I've read through many posts on this topic so I apologize if I'm simply overlooking something... I'm trying to enable SPX encryption on our UTM 9 firmware 9.503-4 and I've performed the following steps : I've added our exchange server…