Hallo, ich habe das Problem, das mein USB Stick in der SEC / Ereignisse / Device Control als MTP/PTP ohne Geräte ID bzw. Modell angezeigt wird. Dadurch kann ich den USB Stick auch nicht als Ausnahme schalten. Ich habe den Stick auch schon komplett…

Hi Somebody know of a KB or can you help me about of how realize upgrade from 5.3 to 5.4? I Need to prove if the version of Sophos Enterprise Console 5.4 + Components Works in Windows 10 Pro. Does anyone know why SEC is not compatible with Windows…

Hi, I have question why SophosPatch52*_log.ldf and Sophos540_log.ldf files are so large ~58GB? Is there any possibilities to make these files smaller? The second question, how can I calculate DB file size? (Purge alerts ar set to 1 Month) First…

I want to do some SQL reporting on success and errors for updates to the clients managed by the console as seen here: Note there is a Code which here varies between 0x00000000 and 0x0000006d. In decimal that's 0 and 109. You can find those code values…

Hallo, ich habe seit kurzem bei zwei unabhängigen Installationen das Problem, dass die Sophos Cient Firewall den kompletten Netzwerkverkehr blockiert. Selbst die Updates durch den SEC werden nicht mehr akzeptiert. Die einzige Möglichkeit ist, die…

I have moved from on-premise SEC to Sophos Central (Cloud). All client machines and servers now update from the Cloud and SEC has been removed and uninstalled. Does anyone know which users/groups were part of SEC / CID method and can be deleted? …

hi my users' internet activites are distorted. In log acces, i can see the user 'sophosupdatemgr' instead of my real user. Sophos crused the real identity of my users when they access to the web. see: http://img4.hostingpics.net/pics/146154Capturecp…

How install Sophos endpoint in mac os managed by SEC.

hi We are using 2 watchgaurd firewall . the setup of Sophos is my SEC is installed (not on DMZ) and all PCs Reported to SEC. But PC on 2nd firewall has Sophos endpint user isnstalled through standalone software. but i want this PC will report ot My…

I have SEC installed on my PC. Now I want to protect another PC's of my network through IP. I don't want to install Server OS (AD). I know user name & password of the remote pc. I can discover the pc's through SEC but can't install SOPHOS client on remote…

I am interested in logging whenever one of our system admins installs or removes SEP on a client machine (or whenever a new machine is joined/moved/removed in SEC). I'm aware of the Sophos Reporting Interface - and I use it to send Sophos logs to Graylog…

When Endpoint Protector is installed on a new PC on our network the PC ends up in the "Unassigned" group in SEC. The problem with this, for us, is that you cannot apply policies to that Unassigned group. So EPP gets installed (sometimes by our Users)…

Hi, whether triggering Sophos Endpoint Protection from local machine or automatically update from Enterprise Console is resulting in Error Message "Download of Sophos Patch Agent failed from server" (0000006b) can be found at Computer Details from…

Hello - We currently have a Windows based Sophos Enterprise Console and we are updating and maintaining mac clients via our policy so the files are located in <servername>\SophosUpdate\CIDs\S000\ESCOSX Is there a way to create a pre-configured Mac…

i have SEC 5.2.0.644 and want to upgrade, once this is done will I have to upgrade my Endpoint Software on the Clients which is "Sophos Endpoint Security and Control" Ver 10.3 Thanks in advance

I don't see an option for disk encryption ( I am using the trial, but this should have all features, right? ) I am seeing various policies but no mentioning about disk encryption. Please advise. Thanks! Christian

Hi, Our old SEC server crashed after an array died and we have been unable to restore it using the Windows Backup that was taken. After following the Migration Procedures we have sucessfully installed SEC on a new server by mounting the VHD's from…

Noticed my Extended and Previous Extended subscriptions now say :Do not use - Please use a Fixed Extended package, and ref. not very helpful kba 119216. Not been able to find any documentation on this, and the kba it suggests does not seem relevant…

Hello, I have recently been passed the management and administration of SEC and would like some insight on how to approach the following issue: We often reuse old computer names for new computers on the domain. E.g. when an employee leaves the company…

Sophos Enterprise Console shows endpoint in status of "Awaiting policy from console". It may stay like this even after rebooting and restarting the RMS service.

I recently had to reinstall SEC 5.2.1 after a server failure. I have detected all my endpoints and they all update fine but they appear in SEC as unmanaged, how do i get SEC to start managing them again? I've tried re-installing the client manually but…

Hello and good afternoon, today I present this problem, the main server was damaged and was not performed a backup server. What it could do was, a backup of the entire RAID server, what should I do to restableser the SEC information to a new server…