Sophos Email: [Self Service Portal]: Revoke Self Service portal access for a user
Hi Everyone!
I have just handled a query where the administrator wanted to revoke Self Service Portal access on a particular user.
If you are in this kind of situation, currently the ability to disable access is not present.
If you would like this…
Sophos Email: [ADsync tool] : User/Mailbox is not removed in the 'People' and 'Mailboxes' page even when AD user has been deleted.
Hi Everyone!
Do you have issues with user's mailboxes somehow not getting removed from Central eventhough you have deleted the AD user from the Active Directory and synchronized with ADsync tool successfully?
Scenario
You have Active Directory…
Sophos Email: Gsuite/Google Workspace Configuration
Overview
Note: Please contact Sophos Professional Services if you require direct assistance with your specific environment.
This recommended read outlines the steps to configure Sophos Central email for Gsuite/Goole Workspace.
This article covers…
Sophos Email: [Domain settings] The Danger of using MX in the Inbound Destination - Can result in a loop.
Hi Everyone!
I have just encountered an issue where in the customer have somehow got a problem with "Delivery Failed" status as soon as they implemented Central Email into their environment. The error they saw in the Message Details is below:
Also…
Sophos Email: Time-of-Click returning 401 access denied error
Overview
As of January 20, 2021, we have received customer reports of users experiencing "401 access denied" errors when clicking Time-of-click links in emails.
If you are experiencing this issue, please raise a support case, attach the affected email…
Sophos Email: What to do when a legitimate email is quarantined/deleted for 'Malicious URL - High Risk' reason
Hi Everyone,
I have just encountered a case where a customer's inbound email keeps being quarantined for the reason of Malicious URL.
They tried putting the sender's domain and email address into the Allowed list however the issue persists.
Symptom…
Sophos Firewall: Connect Cloudflare Magic WAN and Sophos Firewall
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Sophos form factor tested
…
Sophos Firewall: Managing APX on Sophos Central with DHCP server on Sophos Firewall
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Topology
Step 1: Configure…
Sophos Firewall: Deploying Sophos Firewall v19 with AWS Autoscaling
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Prerequisites and important…
Sophos Firewall: Enable separate (3rd) input box for SSLVPN MFA instead of Password+OTP.
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Sophos Connect Provisioning…
Sophos Firewall: Quick and easy configuration of Sophos Central Reports
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Sophos Central Registration…
Sophos Firewall: IPSec tunnel between AWS VPN Gateway and Sophos Firewall v19 with BGP
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Configure the Amazon Side…
Sophos Firewall: LetsEncrypt with Sophos Firewall and Sophos Factory
Update: V21.0 supports Lets Encrypt onboard: Sophos Firewall v21 Early Access Announcement
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with…
Sophos Firewall: MSS Clamping and IPsec Acceleration
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Symptom
Cause
Resolution…
Sophos Firewall: How to configure Multi-factor authentication and understanding the OTP timestep settings
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Enabling Multifactor Authentication…
Sophos Email: How to read email headers, how to submit a sample and information to provide to support
Hello Community,
This Recommended Read goes over how to read an email header to understand better where it originated and what path (MTA servers) the email went through to arrive at its destination.
Overview
An email also follows a path to arrive…
Sophos Firewall: Zoom networks xml import file
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview:
Zoom Network XML File
…
Sophos Firewall: How to Configure QoS and understanding the conceptual difference between the shared and individual
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Topology
Configuration 1:…
Sophos Firewall: DHCP over IP Alias
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Alias IP
Step 1:Creating…
IP/Domain Whitelist in Google Workspace
Note: Please get in touch with Sophos Professional Services if you require direct assistance with your specific environment.
Table of Contents
Add IP addresses to the Email allowlist
Add IP addresses and other settings in the Inbound gateway…
IP/Domain Whitelist in Microsoft 365
Note: Please contact Sophos Professional Services if you require direct assistance with your specific environment.
To ensure successful delivery of Phish Threat emails and completion of Phish Threat campaigns, f ollow these steps to make necessary…
Sophos Firewall: Accessing websites that are blocked or signed by FCI due to missing intermediate CA
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Note: Make sure your Sophos Firewall time is correct to avoid potential…
Sophos Firewall: Managing Firewall and SD-WAN Orchestration
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Topology
Head Office Central…
Sophos Firewall: Create multiple AD Server entities in SFOS for multi domains
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Limitations
Work Around…
Sophos Firewall: Best practice for clientless user and fetch the usage report
Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment.
Table of Contents
Overview
Step1: MAC binding in DHCP…