This isn´t really a question but rather some strange behavior I ran into when updating a customer´s RED-Devices from v3.0.008 to v3.0.009. Environment: - Sophos XG2300 running SFOS 20.0.0 GA-Build222 - Multiple RED20 and RED60 Devices (6 total)…

Hello - I've been searching the community for something like this but have mostly found people talking about the 4g module for the SDRED or using a USB stick LTE connection. If we buy a 4g LTE router or modem that has an ethernet port for device connectivity…

In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?

Hello! Power outage for a few days and now 20 RED locked or quarantined. How can I unlock it? And how (I need exact instructions)?

Hallo, ich habe eine RED Site to Site Verbindung zwischen zwei Sophos XG Firewalls. Wie kann ich es realisieren, dass bestimmte FQDNs/Domains oder auch Öffentliche IPs dann nicht über das "normale" WAN Interface sondern über den RED Tunnel geroutet…

Hello! I searched the forum but didn't find any relevant information. It's about a Sophos XG210, connected to a few RED boxes. A hardware terminal at a branch office, connected via RED, communicates with the software in the HQ via port 8015. Unfortunately…

Hello everyone, I have a central xgs 2100 firewall with 5 RED devices connected. When I am in one of the networks managed by a RED and I have to access the firewall's web admin, the connection to the web admin is excessively slow and impossible to use…

Last year or so ago we had a case regarding this issue. Once again a vendor conducted a friendly PCI scan on our public interfaces and send us a notice of Non-compliance. The robot scanner is seeing the self-signed appliance certificate on PORT 3400…

Hello, A customer is asking me for RED VPN specs: What protocol is used? VPN/IPSEC? SSL? If IPSEC, which IPSEC protocol is used? AH? ESP? Which mode? Transport? Tunnel? Which EAP authentication protocol? Is it mutual client/server authentication…

My RED 50 is suddenly no longer making a connection. I can see on the modem that it is fetching an DHCP IP address, but the message "Network error" appears on the display. I tried to reflash the RED, but unfortunately it doesn't work either. ******…

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your Table of Contents Overview Topology Configuration Firewall Rules Verification…

Hello, when I reset a Sophos RED. Which unlock code do I need to reintegrate the RED? Is it enough if I use the current one or do I have to use the 1st code? I think the current code is stored with the provisioning service. Is that correct?

SD-RED20, connects via ethernet without issue to XGS. 4G module is for backup purposes, or disaster recovery. I have purchased the OEM Sophos 4G module with a Sierra wireless modem. I ordered a Sim card from Verizon and verified that even thought it…

Hi Sophos team The sophos SD-RED appliances have a limit of distance to be connected with a Sophos firewall? I mean if the firewall is the gateway for the sd-red traffic exist a max distance limit? Thanks for the answer and support. Regards…

Hallo zusammen, wir haben für einen Außenstandort eine Sophos RED SD 60 installiert und einen ZTE Router mit Telekom Datentarif (unbegrenzt, Business Mobil Data L müsste das sein ) gebucht. Zum Konfigurieren der hatte ich einen ADSL 16000 am WAN Port…

RED15/w are EOL, I know. We have some up running and they are fine. Today I powered up a RED15 and a RED15W both need to update firmware and will never come online again so I have the feeling, Sophos is actively blocking the something here? For…

We are a medium sized automotive dealership group with 11 locations all with a connection back to a centralized XGS2100. A few of the stores are on the same campus and are connected back to the XGS2100 via private buried fiber each having their own port…

Hello, We have migrated a Sophos RED 15 from an SG to an XGS and are now getting the following error with the RED REDD ERROR: server: Can not do SSL handshake on Socket accept from 'ipadress customer': SSL accept attempt failed error:14094418:SSL…

Hi all, configuration: SD-RED 60 with 2 uplinks: first - MPLS fixed IP second - DSL - DHCP within RED-Settings i have configured 2 connections to same FW Firewall-IP/Hostname - 192.168.40.1 (MPLS-IP of Firewall) 2. Firewall-IP/Hostname - 22.33.44.55…

Hello Community, sorry for my bad English. I need your help with a strange problem between SD-RED 60 an Aruba Instant On Switch. The RED is rebooting randomly every 6+25 hours. The Switch is connectet to the LAN1 Port of the RED and LAN 1 on the Switch…

I have a XGS2100 (SFOS 19.5.1 MR-1-Build278) in an HA pair. I setup a RED-20 device at a remote office about a month ago (this is our second RED device). Everything was working fine until I rebooted the XGS2100 at our main office today. When the firewall…

Reetings friends, I am new to Sophos and I am learning how to use this tool. I need your help, the case is the following: I have two locations connected to the central Sophos via VPN WITH Sophos RED-60. the first is configured in Standard/Unified…

Hallo Forum, ich bitte um Eure Unterstützung oder irgendwelche Tipps zu meinem Problem. Eine unserer neuesten SD-RED 60 macht sporadisch Neustarts. Zum Aufbau: In der Zentrale nutzen wir eine: XGS2100 (SFOS 19.5.3 MR-3-Build652) Diese hängt an einer…

Hello, our customer has an XGS 2100 HA installation with currently two REDs. So far it's going very well. Now our customer has taken over three additional locations and would now like to connect these to the internal network with the XGS RED environment…

Hey All, We seem to be having an issue, that when : Switch Settings : Switchport mode : Switch is enabled It only allows untagged packets. How do we set it up that it allows Vlans and untagged traffic ? According to this article : …