Hello! Power outage for a few days and now 20 RED locked or quarantined. How can I unlock it? And how (I need exact instructions)?

Can someone send me the unlock code from this RED15 (S.N:A35024FBF830DDB) When i deleted from my XGS2100 i didn't get and mail and now i need it. Thank you in advance. Vasilis Soumekas

Hello, when I reset a Sophos RED. Which unlock code do I need to reintegrate the RED? Is it enough if I use the current one or do I have to use the 1st code? I think the current code is stored with the provisioning service. Is that correct?

Hallo zusammen! Ich habe kürzlich eine Sophos RED gebraucht erworben, Jedoch kann ich die RED nicht in meine Firewall einbinden, da der mitgelieferte Entspeercode nicht passt. Ich habe versucht den Verkäufer zu kontaktieren um den richtigen Entspeercode…

Dear Sophos support, I need an Unlock code for a RED 15 Rev. 1 RED ID# A3501D153E27C2A Thanks & Regards J

Is there any way to reset the device without recovering the utm with a recent backup file, because I reconfigured the utm manually with different configuration.

Hello, I purchased a Red 10 Rev 3 from a company on ebay. They don't have the unlock code. It is A3200DEEC437C71. I was hoping to find a way to get the unlock code but the only way to contact support for a home user (Home UTM) is through the support…