I had a user ask me how to put their work app calendar widget on their home screen. Looks like there is no way to do this on the phone or in a policy. After Googling it, it does seem like an option for other MDM solutions - like Intune. When will this…

My migration has been running for a week now. Things were moving fast when I started, but now migration is progressing very slowly. I have 69 iOS devices pending confirmation. So there's a lot that exist in Central and On-Prem. Many of these have a…

Is there something we could set that if a computer is Inactive it auto gets deleted? Or is there a faster way to delete inactive computers then to click on it and hit delete?

Hi, we wanted to use Sophos Data lake scheduled queries to check periodically if our HW and SW inventory database is up to date. We noticed that not a lot of HW info about endpoints is populated to the Data Lake with hydration queries but it can be…

When I login Sophos Central, there is message highlighted to orange today. the message says " Because we implement the system migration, some licensing operation will be unavailable at the first week of October." "you would not activate/deactivate…

A while ago we migrated from SMC on prem to central. Still the search for the phone number seems not to be possible, is this right? Or am I missing a way to search for the phone number? If not, that would be a feature request, since it seems quite strange…

It's quite hard to find commercial malware protection options for Linux. So shortlisting the limited options out there, I found "Sophos Protection for Linux" under your Sophos Central offering, which is a replacement for your Sophos Anti-Virus for Linux…

Recently MDR Team noticed us that they have no data from a specific Mac Client. I did a few tests and it seems there is no data from any Mac Client. How can we prove they send data? https://partnernews.sophos.com/it-it/2021/10/products/enabling…

Hi guys, Is there a possibility to display the firewall data persistently in the threat analysis and not only via queries? Where can I see in the Threat Analysis Center whether the data from the firewall logs was included in the detections? Is it…

This is so frustrating. I have 60 odd clients and have to expand them all one by one just to get a snapshot of what versions all their firewalls are running. Can we get a simple "Expand all" button?

Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…

Good morning, iOS devices that have been enrolled in supervised mode have a limitation for the display timeout, which cannot exceed 1 minute. Is it possible to increase this limit, please? Kind Regards, Ibrahim

I have just downloaded the app, to my Android phone, after recommendation from 'Which'. I now have an annoying floating bubble on my home screen & can't fathom how to get rid of it. Can anyone advise how to remove it please?

Hallo Community, hatte vielleicht jemand schon mal das Problem, dass Linux und YubiKey sich nicht wirklich vertragen? Wir haben einen Linux Client mit Server Protection installiert und immer, wenn der YubiKey abgezogen wird und wieder angesteckt wird…

Anyone know why when migrate from SEC to sophos center, the status always 'pending' even more than 4 hours?

Hello! I started to test DLP policy. Cloned the default policy in Sophos Central, added rules for bank details (all of them, Europe, Global, Hong Kong etc.) and the destination - Internet browser (all browsers). Checked - Block transfer. I enforced…

I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on…

Can anyone explain why the two reports are inconsistent? The deeper I dig into Sophos Central Reporting, the more I realize it doesn't work as expected. RED Tunnel DOWN Report RED Tunnel CONNECTION RESTORED report

Hi, customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…

Hello everyone, During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central. When I look at the…

Hello, Apple use now the Rapid Securty Responses. In Sophos Mobile, the device show the Version 16.4.1. I can not see the RSR Version (a) for the device. When will Sophos show this information? Best Regards Dieter

A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…

Hi - I had noted requirements of Mobile Central from a few months ago and noticed those have now changed. Today I checked them again and noticed that Android 7.x was dropped from the list, and more importantly Exchange 2013 is mentioned as support is…

Hello everyone, one of our users is complaining Sophos is using a huge amount of memory which slows down a lot his Macbook. He already performed a scan, which came negative. But what can we do to solve this? For information, he's creating a lot of…

I have been using the server software for a year now and I want to extend this to desktop devices. I am told by our reseller that devices are per user licensing, but for us, many of our devices are no longer within an office network (we have a small…