Hello, I am using trial Endpoint for checking solution. I want to check allowing app (whitelisting) function. I found some explanation it can be done through Sophos Central setting Unfortunately, I cannot use phone camera in office because of…

We have a 4 core VM with Linux SPL Agent 2024.2.1.2 4 regular processes run and each run intended at 100% - usually. Currently Sophos osquery.4 is consuming 1 core at 100% so the other 4 processes run at about 75% only, slowing down calculations of…

Hello Team, I'm unable to login sophos central account with my username "laxmanbisht@vlsfinace.com" due to this I'm usable to register my firewall and going to live with XGS hardware.

We're using the Intercept X app as successor of the old Sophos Authenticator app. Mostly for VPN access OTP. In that case the users have no issues. Plenty other users now use the app to store dozens of OTPs for a bunch of services. In this case it…

We have been receiving alerts indicating that a device has been detected as a duplicate. We would like to understand the cause of this duplication in Sophos, especially since the device has the same ID and user associated with it. Additionally, could…

Hello, we have an mobilphone with full managed profil. Now the colleague need the app InShot with In-App purchase. He can install the app but if he want to pay the full version with credit card he get an error that he has no rights for this. It…

We need a way to either: 1. Be able to search for a computer across multiple accounts within N-Central. 2. Or have Sophos Agent show an account identifier number so we can cross reference and find out which agent was installed on the computer. …

We have Java based microservice hosted on AWS ECS that accepts files from Customers, now we have need to scan files before its stored into perment storage. For that looking for an antivirus product with the capability to programmatically (via API or Java…

Hi everyone, After the Crowdstrike update issues last week, we're conscious that a similar faulty update with Sophos could impact us as well, given all endpoint security software naturally needs kernel-level access to do its job. We're now looking…

There has been some reporting that cybercrime collective known as FIN7 that is used to undermine EDR tools. From DarkReading: AuKill," developed by the notorious FIN7 cybercrime collective (aka Carbanak, Carbon Spider, Cobalt Group, Navigator Group…

We have a mobile phone configured with Android Enterprise Full Management Device, and we need to install a paid application on this device for our president. However, the system does not allow us to use a personal Google account in the Play Store or to…

Hello. Have read about good detection rates on your engine and thought to check with Endpoint a possible ransomware/ransomware situation. First time user, yet to install the trial version, after the email and password are accepted, and that email code…

Hello, We currently have a strange problem. The Super Admin user does not have the option to create policies for MacOS or Windows in Sophos Central Mobile. However, another user in the admin role can. For example, the option for setup policies is also…

Hi all, It's possible to test lab and can capture fo ransomware / malware attack ? Thanks you all.

Im unable to login to sophos central using my registered email jimmie.gondwe@ndc.go.tz , I want to activate my licenses

Hi, what is the best way to prevent end users from uninstalling the profiles from Mac OS? Also note that we do not have an Apple Business Manager in Sri Lanka

Hi, what is the best way to push Sophos Endpoint packages to Mac and Windows via Sophos Mobile? How do i convert them into MSI and a Package file? It's a shame that Sophos Mobile does not automatically recognize that you also have an endpoint license…

When adding a label to HA active-passive cluster in Central Dashboard the label will only apply to primary node. Fetching Label ("name"-Parameter) using Central API will return Serialnumber for auxiliary device: Is this know behaviour or a bug…

You're a detail oriented administrator. You name all your Access Points, and your Firewalls so you can identify them easily. So you set up your alerts so that you can keep a close eye on your environment... You have 10+ locations so you have your alerting…

I've reported this to SOPHOS quite a while back... however they are far too busy removing features customers want, to fix real problems that exist today in their latest V20 of SFOS.

Hi everybody, I have an account as Helpdesk admin and custom read authorization . I can access the Sophos central but not in the Firewalls under SC firewall management. Any comment would be appreciated. Bye. Murat

My "S" is yellow asking me to ENABLE RANSOMWARE PROTECTION. It is enabled. How can I get the S to turn green and turn off warning. I hope I'm asking this in the right place. I'm a newbie. Thank you!

Hi, this is a question to the Sophos team. I'd like to have a firewall license overview and see the start and expiry dates. I wonder why this is shown in the useless format like " 2 months ago " or " in a month " so I need to put my mouse over every…

Dear, I need to implement an endpoint solution that has EDR. Which Sophos endpoint solution already includes this feature?

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