I feel like this may be a continuation of: https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only We recently installed Sophos Endpoint on our…

I have register and try to login but fail I say password forget i get code enter and new password also fail. What is here the problem?

Within the Partner Portal I see there are VISIO stencils but they are over about two years old. Are there any updated VISIO stencils that are related to MDR?

Hi guys, I'm unable to download and install Intercept X using NFR licenses. what could be the problem

Hello, We have Sophos central installed so we went ahead to download Sophos protection from the sophos central portal. I tried running the installer as admin and got the error "License is not valid. You are not licensed to install any products provided…

Hello to the community, I'am trying to enroll an Android Device with the Work Profile Task Bundle. All is well configure (policies, tasks bundle, self portal, etc). I've already enrolled Android devices as Corporate Full Device. Everyhthing is OK…

HI all, Is it possible to perform "bulk backup" of all recovery keys from Sophos Central? or Is there any option to retrieve it using API so we can create a script and retrieve keys one by one? We had a situation that laptop was protected and…

Good Evening, We're planning on using Sophos Mobile with one of our clients and were looking at locking/resetting the passwords on remote devices. Reviewing the following documents below: https://docs.sophos.com/esg/smc/8-0/ssp/en-us/webhelp…

Many other MDM's provide a list of variables that are accepted for app profiles/settings. I've not been able to find something similar for Sophos. Examples https://documentation.meraki.com/SM/Profiles_and_Settings/Variables_in_Custom_Apple_Profiles_with_Systems_Manager…

Does Server Protection for Linux Environment will no longer available in the market in the future? Until when is the support for Linux Environment?

An admin downloaded and installed metasploit framework on a Linux Server with Intercept-X installed. Nothing happened from the Sophos side. I expected it to detect and alert at least a PUA we then need to whitelist. As a further test I did a download…

Can anyone provide me with information if Sophos Server Protection supports FIM for Linux Servers?

Hi Sophos Community, In the last week I have been getting some "Man in the middle attack" notifications from my devices marked as "High Alert" I've received four and all have similarities in behaviour: All devices are IPhone 8 or IPhone 8 Plus…

Hi Sophos Community, I hope I'm at the right place with my Problem. it is very annoying if some of our IPhone-end-users are changing the video and picture format from "Most Compatible" to "High Efficiency". Especially if they want to work with these pictures…

Hi Team, I have installed Sophos endpoint for around 30 machines in our company. I'm just wondering how to get access to Sophos central admin console as I want centrally manage the devices. Can someone please suggest? Thank You

Hi folks, while experimenting with the XG V19.5 GA I found a little bug in CM display. I have two XGs, XG115W main firewall and a software version as a test XG (see signature for details). The issue is while resolving the test machine access to the…

Hi, We migrated hundred of workstation to Sophos Central and now realise that we will need to add sub-estates. Is there an easy way to migrate the computers from one sub-estate to another one ? Thank you

Hi, I s there anyway to record notes and information against a customer's estate in Sophos Central? We manage multiple customers / sub-estates via the Sophos Central Enterprise Console, monitoring for certain alerts etc. It would be useful to have somewhere…

can anyone advise what this hotfix is please? there is no documentation or release notes on the download portal

Hi All, I wonder if anyone can help, Im not to sure what im doing wrong. I downloaded the example.csv from the mobile devices side. But after filling in the fields and importing them, I get this : Corrupt entries: 1 Then I dont seem to see…

Hello, We have a productive Sophos Central environment and one of our team members created a Sophos Central free trial account for lab purposes. Now we need that the email used for the super-admin user in the free-trial environment to be released…

Hello Community, I've about 22 devices XG Firewalls in my organisation, which I'm managing through Sophos Central (Just firewalls no other Central Services are being used). Now My concern is can anyone else with a Sophos Central ID add and manage…

Hello, Can Super admin in Sophos Central Enterprise view all reports & Logs of all organization's 2- In From Sophos Central Enterprise Polices &Template in policy Peripheral control add Exemptions of USB and push it to all OU Note : Polices…

Hello, since October 10th we see almost daily (concurrent) lockouts of one or multiple firewalls from Sophos Central. Often even multiple times each day. As the firewalls are distributed around the world with different internet connection this can not…

Usually when this happens, there's an gateway outage or a power outage of some kind. However, I checked in on the site and no one reports any issues. I remoted into the site and logged directly into the appliance - everything *looks* normal, and central…