Hi, I'm having difficulties setting up Android Enterprise. I click 'configure' then choose “Managed Google Play Account” scenario and click 'next' and 'register account', i then go to google and enter all the details and complete sign up and it takes…

is it possible to use a filter to find any all devices in the estate that do not have active sync enabled? i need to find devices that dont have email configured.

So I've been trying Mobile Control 7.1.2978 on Android 7.1.1 on a Sony Xperia X F5121 The annoying part is the App Control feature. Oh it works well, but there is an issue regarding notifications of protected apps. When a new notification of a protected…

Hello, A have assigned LDAP user to my SMC. Some of those users left the company but i cannot remove/delete them from SMC console. There is option only - SHOW, and when open I can delete the associated device, only. I'm running Server version: 7.0…

I am a cybersecurity consultant who is working with a very large corporation. Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones. Ironically, my client's mobile app popped up in the scan as a 'low reputation…

Hello everyone, we have two questions regarding the contact synchronization in the Sophos Secure Email app for Android. 1. Is there a way to initate the synchronization on demand? 2. How can I synchronize subfolders in my contacts? Best regards…

Hi all: I am trying to verify for a client that remote wipe of a Windows 10 managed device can be achieved. Thus far I am unable to accomplish. Task gets "accepted" "Started" "Notified" "Commands Sent" and then "Completely failed" with error description…

Hallo zusammen, wir versuchen unser Sophos Mobile Control Cluster auf die Version 7.1.4 zu updaten. Dabei erhalten wir einen Fehler bei der Migration. Datenbank: MS SQL Cluster / SQL Server 2014 Version 1200.5000 Server: Windows Server 2012 R2 Die…

Wie kann man die app vor das deinstallieren von normalen Usern schützen?

Hello, I am in the process of converting our device profiles to container policies when it comes to email. All email authentication is certificate based and thus requires no alphanumeric password. When you first start up the secure email app, it prompts…

Hallo, seit neuestem tritt der Fehler -82 auf beim Versuch eine App, die als Android APK auf der Sophos liegt, zu installieren (egal ob push oder durch User). Kennt jemand dieses Verhalten, oder kann etwas zu dem Fehlercode -82 sagen? MfG

we have an app created via our apple developers account, the app was originally created and had the provisioning certificate embedded into the app. The certificate is due to expire and will be renewed in 2 days, i have never pushed out a provisioning…

Hello, i install 5 BYOD devices with the new Sophos container only feature. 4 devices run without any problem. 1 device can connect to the server (with control app). When I start the secure E-Mail app, it show me the correct configuration. But when…

Hallo, seit dem gestrigen update auf 7.1.4 werden alle apps (IOS) in der "erlaubte Apps" als verboten angezeigt (Compliance Verstoss). Eine Überprüfung und ein neu setzen der Regeln hat nichts geändert. Kennt jemand dieses Problem ? Gruss …

Hallo zusammen, ich habe eine Problem beim Update der Mobile Control von Version 7.0.10 auf Version 7.1.4. Die Installation läuft bis zur Migration der Datenbank problemlos durch und schlägt dann fehl. Vorherige Updates konnten alle Problemlos abgeschlossen…

Is there a possibility to support attachments - archives (zip, rar, 7z,...) in Sophos Secure MAil app?

Hi, Wir verwenden die Samsung Knox-Registrierung (Samsung Mobile Enrollment) zur Bereitstellung von Samsung-Geräten mit dem Sophos Central Mobile Controll. Bei der Einrichtung von Samsung Mobile Enrollment werde ich nach einem MDM Server URI gefragt…

Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…

I need to upgrade to SMC 7 but my server is still running 5.0.8. I've found the documentation to upgrade to SMC 6.0. It says that first I must submit a request for an SSL certificate by running the SMC SSL Certificate Wizard. However when I run this,…

Does anyone know when SMC 7.1 will be there for download? This seems to indicate it should be ready https://community.sophos.com/kb/en-us/127208 John

Hello everyone, has someone any experience with iOS App configurations? We try to configure the iOS SAP Fiori App and the configuration seems to vanish somewhere. The SMC console reports the app configuration is sent but the app on the device…

we are looking to standardize our device purchases and wanting to choose the most cost effective and MDM manageable device available. many thanks

I am working on reconfiguring our SMC environment for our new tablet devices. The SSP's for the enrollment of the new tablet devices and the excisting smartphones are different. I would like to add the option in the enrollment process to enroll it as…

Hey! Here a german screenshot from an iPhone: I mean the second one "Letzte SMC-Synchronisierung", how can i do this synchronisation? The first one is easy. "MDM-....:" can be triggerd in the SMC App on the device and on the backend of SMC with "update…